The Referee Store Avaliações 

125
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Referee store app says $8.00 flat rate. I tried to order 16 of the 26/27 law book and it wanted to charge me $8.00 for each. I contact them and they told it doesn’t count for the Law books. I cance... Ver mais

Avaliado com 2 de um total de 5 estrelas

Socks wripped after two days of usage, with holes around toes, cards were not of the correct quality (although were replaced) and shorts had tears were they had been damaged in transit. Iron on badge... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I recently tried to order two blue ump shirts and the system froze during the process. So I went to Ump Attire to order the same shirts. I looked at my bank transactions and The Referee Store distribu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Due to courier problems at the start. I must say the referee store is second to none with customer service. Can't fault them and sorted out the problem and recieved the order perfectly wrapped.

Detalhes da empresa

  1. Loja de roupas esportivas
  2. Loja de futebol

Escrito pela empresa

The UK’s leading one-stop referee shop | Founded 2020 | Shop online 24/7 | Based in Manchester, UK.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

125 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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2,1

Todas as avaliações

(125)

3 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Referee store app says $8.00 flat rate

Referee store app says $8.00 flat rate. I tried to order 16 of the 26/27 law book and it wanted to charge me $8.00 for each. I contact them and they told it doesn’t count for the Law books.
I canceled the order right away.
Their app is very deceiving. It doesn’t say there are any exceptions.

19 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad Service order 5182140

I recently tried to order two blue ump shirts and the system froze during the process. So I went to Ump Attire to order the same shirts. I looked at my bank transactions and The Referee Store distributed the order and charged me 77.01 including the 8.00 shipping charge without my clicking the place order tab. I called the office and they referred me to the online assistant. I did this and It took 4 days to get a reply for my complaint explaining what happened and asking for a return label. The package was delivered in about 8 days, She emailed the return label, however, I was told that unless I have "screen shot" of the system error that occurred during my order that I would charged 12.95 to pay for return shipping with insurance. Surprise surprise. I asked her if good customer service is more important than blaming the customer for their error, and her reply was: unfortunately without proof she must follow policy. They obviously have a very busy order system that has glitches. Take a screen shot!!!? Not good service! Being customer focused is not as important as their bottom line!

9 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Orders not taken seriously

I placed an order on Wednesday. I paid $12.99 for 2-4 day shipping. They discounted they day that I placed the order and the next day to process it, so they figured that Friday was going the day that it shipped. It's now going to deliver on Thursday, 5 days after their assumed ship date. After calling, they are willing to remove the $4.99 expedited shipment. They have good products, but they do not know how to run a business. I'd advise looking elsewhere.

4 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service and perfect…

Great customer service and perfect coordination that meet customer satisfaction ... even when the item was out of stack in my order but they were able later to get it to me and ship it without charging shipping fee & I appreciate that.

25 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyer Beware

I placed a 1st time order with this business for both football & basketball referee gear. When I received my order (2) two items were missing. Basketball ref shoes & an all weather football shirt. When I attempted to reach someone by telephone ( impossible) I left a message but never received a return p/c. I was prompted to use their chat group which I did. It took several days for the business to inform me that the items I ordered were no longer being manufactured & they will refund my money. However when I checked their page the shirt & shoes are still showing as in stocks & available. You would think an out of stock item would show immediately, so why did it take so long to let me know you no longer carry the items? I will not use this store in the future as I feel they were not professional when dealing with my issues. Note: my total bill was almost $500. Also I checked for my refund today & its not even showing as being posted!!!
Buyer Beware!!!

4 de outubro de 2023
Avaliação não solicitada
logotipo da The Referee Store

Resposta da The Referee Store

Hi,
Are you sure you ordered with us? We are based in the United Kingdom and sell referee kit to UK football/soccer referees only.
We do not sell any basketball kit/equipment.
Perhaps you mixed us up with a US based company??

Avaliado com 1 de um total de 5 estrelas

TheYapalong4000 are garbage and the…

TheYapalong4000 are garbage and the Referee Store sold them and won't refund. Stuck with this garbage.

Don't do business with them for expensive items!

This is NOT a Scam.. These were Purchased from the Referee Store in the U.S. from the web site ->
refereestore.com where it says "100% SATISFACTION GUARANTEED" well, their devices did NOT work!

Sent them back to:
Referee Store
1 Coman Loop Unit 8
Ronkonkoma NY, 11779

with Fed Ex tracking # 783400184046

Eve tried to go through Paypal since I bought them with PayPal.

The are SHADY - don't do business with them

(It's not a scam on my end, the company in the US that is using your name scammed me!)

12 de agosto de 2023
Avaliação não solicitada
logotipo da The Referee Store

Resposta da The Referee Store

This appears to be a scam review. We are based in the United Kingdom and have no affiliations to the USA…

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, order was completed and delivered within 4 days, and one was a bank holiday! All clothing badged up well and no errors in the order.

28 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best referee supplier in England

Best referee supplier in England. Every order I have received has been prompt. 1 order had a minor defect, which was refunded instantly with zero quibbles and a replacement provided. Excellent products, excellent service.

5 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fox 40 Epik

Bought a new whistle (Fox 40 Epik with lanyard) to use for football coaching.

Great whistle, fast and efficient service.

Love the whistle had one before so replaced it with a red one this time.

16 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome referee store

Great customer care! Got my shipping in two weeks from UK to Sweden which is quite good considering that UK is not in the EU anymore. I will for sure order from The Referee Store again. Wish you guys all the best!

18 de abril de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Socks whipped after two days of usage

Socks wripped after two days of usage, with holes around toes, cards were not of the correct quality (although were replaced) and shorts had tears were they had been damaged in transit. Iron on badge then damaged the mid layer with no replacement sent out.

20 de março de 2023
logotipo da The Referee Store

Resposta da The Referee Store

Hi Mr Trusler, As per our terms and conditions, and as is mentioned on the product page for the 'Iron on Yourself Badges' - "We cannot be held responsible for any errors whilst you apply your badge yourself at home" - We do send out full instructions on how to apply the badge with it - and other customers do not seem to have any issues with applying the badge correctly.

Avaliado com 2 de um total de 5 estrelas

Still haven't gotten what I ordered

Still haven't gotten what I ordered.
To long delivery time

16 de março de 2023
logotipo da The Referee Store

Resposta da The Referee Store

Hi Thomas, We have found your order. You live in Norway, where your order was posted to. You ordered with us on 17/03/23. Your order was dispatched on the SAME DAY. According to the tracking information, your order is currently waiting at OSLO LETTER CENTER, NORWAY and has been waiting there since 27/03/23.

Avaliado com 4 de um total de 5 estrelas

Customer Care

I instantly got a reply. Massive Customer care Guys. Thanks!

17 de março de 2023
logotipo da The Referee Store

Resposta da The Referee Store

Hi Matteo,

It’s a shame you felt it was necessary to leave a one star review.

You contacted us yesterday via email asking why your order that you placed on the evening of 17th March had not arrived in Malta.

Your order was dispatched on the same day via Royal Mail and you were sent tracking information.

This tracking information states that the order has left the UK and is due to arrive in Malta.

Sometimes, international deliveries can take some time due to your local Customs procedures and depending on how busy/often the flight is between both countries.

We did explain this to you via email. We actually replied to your email within minutes.

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