Orbtickets Avaliações 188

I got a good price from orb travel agency for renting a car, they actually gave a better price then what I got from hertz and the guy named kraven helped alot in getting a car with avis

Beware. The worst experience I have ever had try to rent a car. The only shining light at Orbtickets is Katherine. After going through 2 employees and 2 supervisors, Katherine was able to get the job done. Thank you Katherine. You should be running that place. Dan Cunningham

The customer service rep who kindly assisted me was Carlo. He was polite, professional & extremely helpful. I added travel insurance and was grateful to get a good rate after he did some research. He is a wonderful representative of your company. It was a pleasure working with him.

Went to the DELTA site and saw a tel. number that I assumed to be a number to call for booking through DELTA. Later, after booking the flight, I realized that I had paid hundreds of dollars more to what I believed was an authorized agent for DELTA (not so) than what I could have paid had I spoken to an actual agent for DELTA. I tried to get my money back, but to no avail, of course. I really don't understand how companies like ORBtickets can continue to stay in business. They are horrible.

I called Expedia customer service number online and guy said he was ASSOCIATED with Expedia help desk.
They apparently are a travel agency but pose as customer service representatives for Expedia and various airlines (that don't have customer service numbers). Four hundred dollars later my flight was changed but email goes to them and they forward to you. Don't do it! Report them to BBB and dispute charges and replace your credit card ASAP.

Maira, was amazing!!!!

Today I called 860-516-6314 for a hotel experience and had a horrible experience, a man with an indian accent answer me and said it was associated with expedia he ask me questions about my expedia book flight and the hotel reservation was too expensive in relation with the hotel direct. I ask him to speak with the manager and he said he was the manager, I ask me to speak with a Spanish speaking agent and he start to speak a broken Spanish. I told him to cancel the reservation he was doing and he agreed I called later again to same number and same man answer me. I received an email from my airline reservation that my flight was changed without my consent and when I called my credit card he robbed me $ 161. I had to change my credit card ASAP. He ruined my day having to correct my airline itinerary as it was before. They know who change it but don't want to disclose it. I will complain to the BBB for this scam and hope a investigation starts, NEVER CALL 860-516-6314. Is a real scam!!!!!!

Our agent, Carlo, was informative and polite. He was extremely helpful. Very pleasant.

Maira she was wonderful and quite helpful

Nichols great patience working with me; educating me on TSA. overall she was just very kind.

I called in because I had a credit for a flight that I wanted to use before it expired in December. David from priceline spent over an hour on the phone with me to get all my information from the canceled flight and he was able to rebook my new flight. He was beyond patient with me. Thank you I wish there were more people like him in customer service.

Steve was very swift and ready to help me work around missing a flight.

Steve understood my frustration, was very patient with me as well!! Steve went above and beyond to find a flight for my child that would be flying by herself for the first time. Steve also found me the best deal!!!! Thank you for helping put my mind at easy

Mr Julio Gonzalez was

I spoke with Hannah. She was FABULOUS to work with, a pure pleasure: very professional, helpful, a clear answer for every question. I wish I had someone like that at every company I deal with.

Long story short:
- Booked a United flight through Expedia
- Needed to cancel the day of the flight
- Googled "Expedia number to talk directly to agent", big mistake
- Got 860-516-6314 (DO NOT CALL THIS NUMBER)
- They had my United flight canceled and I received United flight credits to be used for another flight, that part was legit
- I was charged $175 for this, that part was not legit
- The e-mail correspondence and confirmation bill was from an ORBTickets e-mail address, not Expedia as expected
- That's a red flag, called United directly
- The United rep said that they would've canceled my flight and given me flight credits with no additional charge
- Called Expedia directly
- The Expedia rep said that they would've had my flight canceled and I would have received flight credits with no additional charge
- The Expedia rep said he never heard of ORBTickets and they are not associated with ORBTickets whatsoever
- Called ORBTickets back to call them out
- They said that they would reduce my fee from $175 to $135, but I would lose my flight credit. This made no sense, seemed like a lame threat
- Disputing now with my credit card company, also getting a new card
- DO NOT TRUST!!

La exelente atención de Julio Gonzáles muy amable, atento y me ayudó a resolver mi problema.
La empresa tiene muy buena atención al cliente

Me DEFRAUDARON ME ROBARON
No los recomiendo jamás ni siquiera me
Marcan quiero la Devolución de mi dinero
Espero Respuesta