Orbtickets Avaliações 188

Agent booked from San Jose, California instead of San Jose, COSTA RICA in spite of the fact that she was told multiple times that I wanted COSTA RICA. I called within minutes of receiving the tickets to point out the problem and get it changed to the correct destination. In spite of the fact that the agent booked it wrong, ORBITZ has charged me for the incorrect tickets.

Hannah was remarkable! Not only did she cheerfully and professionally answer all my questions; she crafted changes that met my needs.
Personnel like Hannah are why I’ve flown Delta since 1964.

Ticket assistance with Hannah:
Hannah was extremely helpful with complete process as I had eCredit that I wanted to use for this flight.
Her directions were clear and I was able to understand them. She was patient with my questions and concerns.
Thank you Hannah!

We had a recent death in our family. The funeral was scheduled for the date of our trip to Nashville to see our son and his family.
Ramsey went above and beyond to get us credit for a future trip. We are SO grateful! What a valuable employee!
Thank you so much, Ramsey!!

David was amazing!!!!!! Thank u David

The agent, Jessica was very kind and patient with me as I went from wanting to cancel a flight to not cancel and back again. She listened, was ok with me putting HER on hold while working things out on my end and all the while was kind and professional. She went above and beyond to make sure that my questions were answered, and my needs were taken care of. She is a great example of great customer service.

I was scattered and didn't have all the info she needed. She was so kind and patient. She helped me find everything needed then patiently talked me through Many options!!

Muy buen trato excelente servicio gracias señor manuel🙏👍

Ramsey was so efficient and made our booking so easy! He was polite and patient and helped us make the most out of our long flight! We will use him in all future bookings!

Joey was very helpful. After being told by two other agents there was no way for me to use the credits from my weather related ticket cancellation Joey stepped up and helped me get a new ticket using the credits I was owed. He was kind, polite, friendly and very knowledgeable. If Joey work d for me I would promote him and give him a big raise. He really represents your company with professionalism and honor. Thank you Joey!

El compañero Vicente me resolvió mi problema cuando otros tres compañeros más no pudieron, muy amable y muy eficiente.

Jenny's patience and friendliness was evident and surprised me further when she tried various ways to secure the best times and dates for me. She is certainly a people person and deserves recognition for the work she puts into her job. I hope she is considered a valuable employee because I sure experienced the caring she put into my itinerary.

Johnny was efficient, super helpful and friendly.

David Williams provided excellent service! I had several criteria for the tickets such as departure time, number of stops, price, etc. He helped me find the tickets that met all my needs. Give this man a reward.

Sara Santos fue súper amable para resolver mi problema de cambio de vuelos, después de muchos intentos a través de diferentes medios de Volaris, Sara fue la única que pudo resolverlo y, además, buscando en todo momento la mejor opción para mi

Thank you frontier for helping me through my time of grief ... you are the best

My experience was exceptionally positive with ORBTickets. I am in Trinidad and Tobago. My mother is in Fort Lauderdale. With Katherine's very professional help, I was able to book a confirmed flight for her to depart in the next twenty four hours. My mother and myself were very pleased and thankful for Katherine's assistance.

Thank you Steve for helping me with my ticket change