The Original Fit Customer Support Manager Cris is nothing less than amazing. My order was a bit late due to (admittedly) user error, and in no time at all everything was straightened out and I receive... Ver mais
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Veja o que dizem as avaliações
Absolutely A+++ customer service and a fantastic product. I had an issue with a return and not only did they handle it, they went above and beyond. Couldn’t recommend Originalfitwear.com enough. Top n... Ver mais
BEWARE SHOPPERS: I received this email from Customer Service. I assume this is Blackmail and why the review process is a joke now, so its the companies using these kinds of tactic... Ver mais
A empresa respondeu
The communication was amazing ,my concern and problem was resolved imidialy. I bought the red 4"Core M Shorts are great quality . Thank you fir helping me and giving me an store credit. You guys... Ver mais
Detalhes da empresa
Escrito pela empresa
Original Fit Wear started with a simple idea: build the basics better. Tees and shorts that fit a trained body properly - not baggy, not too technical. Just clean, well-made pieces you can reach for every day and feel your best in. Everything we make is designed around guys who train. That means cuts that sit right on a built frame, fabrics that hold up session after session, and a look that works as well off the gym floor as it does on it. Original Fit Wear | Est. 2020, Australia
Informações de contato
Austrália
- originalfitwear.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 41% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great quality and customer service
The quality of the products is very good!
The customer service is very patient and helpful.
For European customers please note the products are shipped from Australia and for returns one have to cover the shipping costs by himself.
2nd time and I will be back for more
This is my second purchase with OriginalFitWear. I love their items. Good prices, quick delivery. I made an error and ordered a wrong item. Their customer team was incredibly helpful and approachable to help me resolve the issue. Will definitely come back!
Great customer service!
The items that I received did not fit and the customer service team was more than accommodating in resolving the issue. I appreciate their attention and would recommend them highly.
I ordered wrong size
I ordered wrong size . Team was really helpful with assisting me return my order. Correct order is on the way. Communication good throughout
great product and customer service, unfortunate delivery experiences
original fit wear makes a great product! i’ve ordered from them twice and have loved the shorts i’ve gotten. the only reason i didn’t give 5 stars is because of the experiences i’ve had with deliveries. i’m in canada living in an apartment building and unfortunately the delivery company they use, emile, is pretty tough to work with. the first time, my order was “attempted to deliver” but there was no actual attempt to call me or my unit or even let me know that there was an attempt. the second order, they left the package outside the building and it got stolen. BUT the customer service i received from original fit wear was excellent and i got my second order successfully redelivered.
Great Company
Honestly, This company has been wonderful to me. 1st the products quality is top notch. Ans 2nd the customer service is awesome. They helped me out alot.
Exceptional Customer Service
Once I ordered my shorts there was a quick response via e-mail. There was also constant communication throughout the whole process from shipment to delivery. In my opinion the merchandise they offer is quality made with many different designs and styles at reasonable costs. Their customer service department is totally about the customer and their satisfaction.
I would definitely order from them again without any hesitation. Thank you.
the comminucation
Customer service is exceptional
Customer service is exceptional, quick and effective, product quality is very good. Will certainly be re ordering.
Super fast service and quality items.
Super fast service and quality items.
International Shoppers Beware: Incorrect Sizing & Impractical Return Policy
The return policy for this company is intentionally vague, difficult to find, and impractical for international buyers. When ordering an item, their 100 Day Perfect Fit Guarantee states “ We make returns easy and stress-free. If your item isn’t the right fit, simply send it back within 100 days—no questions asked. Get 100% refund, size exchange or store credit.” However there is no link to the return policy or process on the order page, nor the sidebar areas - it’s hidden on the Help Menu at the bottom of the screen on a separate page.
After making an order in March, I attempted to initiate a return due to the size measurements on their site being inconsistent with the actual size of the garments.
Their customer service team shared that their return policy requires customers to cover the cost of the return to their Australian warehouse (although my items were sent from New York, USA). US mailing prices would have made this return to over $327. When asking for additional assistance or consideration, I was met with a reiteration of the return policy with no exceptions. The initial cost of shipment to my address was $8.
After more notes back and forth and sharing my concerns for their misrepresented sizing, financially inaccessible return policies marketed to international customers, I received a follow up of store credit for 2 items. After submitting another order, I learned the caveat of this credit did not cover shipping costs.
TL;DR:
Sizing: Incorrectly noted on site
Return Policy: Misadvertised and difficult to locate.
Customer service: At least followed up to concerns but provided subpar solutions.
Actual items: Pretty solid material and comfortable.

Resposta da Originalfitwear
Great quality clothes
Great quality clothes and prompt customer service! Ordered from Canada 🇨🇦
Stretches where it needs to and you can get any clothes in multiple colors!!
Good shorts but size up
Good quality shorts, but would advise going a size up. I’m usually a large but probably should have ordered XL.
Initial issues with the wrong size sent out but customer service did sort it out. Thank you

Resposta da Originalfitwear
Cris in Customer Support is Great!
Cris in Customer Support was very helpful and accommodating when one of my items didn’t fit as anticipated. Thanks so much for your support!
True to size and really comfortable
I’ve had a great experience with Original Fit Wear. The fit is excellent true to size and really comfortable and the quality of the clothing stands out right away.
Everything feels well-made and durable.
Delivery was fast, which was a nice bonus, and their customer service is top-notch. They respond quickly to any queries and are genuinely helpful.
Overall, a reliable brand with great products and service. Highly recommend!
Great customer service
I had some initial issues with the shipping but Cris was very helpful in getting a replacement sent and the shorts themselves are very comfy and look great.
Beware UK customers
I bought a pair of shorts and two training shirts in April ‘26. I was advertised to on instagram, website appeared UK, all prices in £s, and 100-day return policy. Order arrived to London in 1 week. All too small unfortunately and tried to return. Website said to email ‘info’ to initiate returns process. A day later got an email reply telling me the only way to return was to send the package to NSW Australia. No declared anywhere at point of sale or on their returns page. I’m now having to go via my credit card company to get a refund. They seem to be knowingly doing this, so beware.
Original Fit Wear a true Winner!
I am a newer customer to Original Fit Wear; so far ordered 4 pair because I like the fit. On a recent order I mistakenly ordered the wrong size of one color of the 5" Base shorts. I contacted their customer service and was advised the order was already shipped. I was provided with 2 options; to return the shorts for an exchange. However sending the shorts back to Australia was cost-prohibitive; so option 2 was to receive a one-time credit to purchase a new pair, donate the XS pair to someone and tell about it; so here it is! I did in fact donate the XS pair to a friends teen who just started at the gym; he loved them! This made Original Fit Wear a true winner!
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