Originalfitwear Avaliações 

130
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The Original Fit Customer Support Manager Cris is nothing less than amazing. My order was a bit late due to (admittedly) user error, and in no time at all everything was straightened out and I receive... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely A+++ customer service and a fantastic product. I had an issue with a return and not only did they handle it, they went above and beyond. Couldn’t recommend Originalfitwear.com enough. Top n... Ver mais

Avaliado com 1 de um total de 5 estrelas

BEWARE SHOPPERS: I received this email from Customer Service. I assume this is Blackmail and why the review process is a joke now, so its the companies using these kinds of tactic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The communication was amazing ,my concern and problem was resolved imidialy. I bought the red 4"Core M Shorts are great quality . Thank you fir helping me and giving me an store credit. You guys... Ver mais

Detalhes da empresa

  1. Loja de roupas desportivas

Escrito pela empresa

Original Fit Wear started with a simple idea: build the basics better. Tees and shorts that fit a trained body properly - not baggy, not too technical. Just clean, well-made pieces you can reach for every day and feel your best in. Everything we make is designed around guys who train. That means cuts that sit right on a built frame, fabrics that hold up session after session, and a look that works as well off the gym floor as it does on it. Original Fit Wear | Est. 2020, Australia


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

130 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 41% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(130)

126 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service from Cris at Original Fit…

Great service from Cris at Original Fit after I received the wrong size shorts. Sorted out in no time at all and very communicative customer service. Plus the shorts are great quality too!! I will be buying again from Original Fit. Keep up the good work guys!!!!!

25 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great garments! Fantastic service!

I have bought quite a few times from Original Fitwear now. I started with their shorts, which I love and then tried some of their original fit t-shirts. They suit my body perfectly, being nice an fitted around my chest and back and arms. They just have a way of cutting garments and the fabrics they choose are quality.

I had cause to encouter Original Fitwear's customer service as well after a small hiccup with one of my orders (these things happen). Cris would not rest until the matter was satisfactorily resolved. I've had bad experiences with overseas online merchant before where they disappear when an issue arises or become obstructive. Having the opposite and such a positive experience with Original Fitwear has cemented my confidence in the brand

20 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely loved the fabric of these…

I absolutely loved the fabric of these shorts. They are very soft and comfortable. But what I liked most was the slim-fit cut—not too loose, not too tight; they really are excellent. Moreover, I had to make an exchange to adjust the sizing, and they were very responsive and helpful; they managed to resolve the issue without any problems. Cris is a really great guy great customer service. Thanks! I’m 6 ft tall and 220 lbs weight, and the 2XL was the perfect fit for me.

30 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I really like the forest green shorts…

I really like the forest green shorts in small they fit great and look great . The customer service( Cris ) is responsive and I appreciate them addressing my size exchange concern . I also purchased the white shorts in medium . I’m 5 11 170 pounds and the small is my preferred fit . Overall these are really great looking shorts that make my legs look even better.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gym shorts and customer service.

I purchased a pair of gym shorts from original fit wear.
They were without a doubt the best fitting and most comfortable shorts I have worn over many years of training. Their service and communication were first class. I was so impressed I ordered a second pair of shorts. Due to an ordering error on my part, I contacted customer support explained my mistake. I live in France however Original fit wear have been exceptional in helping me out and without doubt have gone the extra mile. I have no doubt that customers using Original fit wear will be pleased both with the product and their customer first attitude.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Experience with Original Fit Wear

I have ordered from Original Fit Wear three times and about to do my fourth. Their products are amazing, the fit is absolutely perfect, and the shipping is quick. Customer service is top notch. I literally cannot say enough good about this brand - it's my absolute go-to for every gym day!

17 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great clothes, responsive returns team

The quality of the clothing is very good, no doubt, and friends have complimented me on my workout wear.

I did have to return two out of three items and re-order different sizes as the sizing on their shirts runs large despite the size chart. This is fine, it is a risk with online shopping.

The customer service team were initially super responsive, answering a couple of different emails in a matter of hours even on the weekend. The return was also straightforward (I am in Australia, so I acknowledge it is cheaper for me than those overseas).

I did have issues with the correct crediting of my returns, but this appears to have been an oversight. Once aware of the problem the team more than rectified the mistake. Thank you for your support!

24 de abril de 2026
Avaliação não solicitada
logotipo da Originalfitwear

Resposta da Originalfitwear

Hey Alastair,

Thanks for taking the time to leave this feedback. I’m sorry for the experience on the credit side. You’re completely right, that’s not good enough.

I’ve flagged this directly with our customer support manager and she will be in touch with you. I believe there are some enquiries being worked through from over the long weekend period but this will be sorted today for you. We will also provide additional credit for the inconvenience of this.

We appreciate your patience and we’ll get this right for you.

Dean
Original Fit Wear

Avaliado com 5 de um total de 5 estrelas

Originalfitwear amazing service and…

Originalfitwear amazing service and wicked clothing

After receiving my shorts I can honestly say they are the best fitting shorts I’ve ever worn the fit are extremely comfortable and the material used are nice and soft

Customer care has also been fantastic there was a small error iin me putting my address details in, so after speaking with (cris) to sort this out they arrived in great time

Brilliant experience with this company as a whole 👌🏻👌🏻

26 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be careful when ordering

Be careful when ordering – returns can be quite complicated.
I ordered shorts from “Original Fit Wear”. The fabric is relatively heavy and seems decent at first glance, but the sizing runs large.
The main issue, however, is the return process: returns are only possible to Australia. In my case, the shipping cost would have been almost 50% of the item’s value, which makes returning the product hardly worthwhile.
What stands out negatively is the lack of transparency. The German version of the website does not clearly state that returns must be sent overseas. Even the actual return address is not provided upfront – you only receive it after contacting customer support.
In addition, it is not clear during the ordering process where the product is shipped from. Only after delivery did I see on the shipping label that it was sent from Germany (in my case, from Bonn), which naturally suggests that returns within Germany might be possible. However, the package explicitly states that this is not a return address.
Overall, this creates a process that lacks transparency, with important information only becoming clear after the purchase.
Conclusion: The product itself is okay, but the return process is not customer-friendly and should be communicated much more clearly.

Update: After my initial review, I was offered store credit by customer support in exchange for changing my rating to 5 stars. In my opinion, this kind of practice is not appropriate, as reviews should be honest and unbiased. I believe it’s important for other customers to see genuine feedback.

11 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I really wanted to like this brand…

I really wanted to like this brand because the products themselves are genuinely good, but the overall experience has been consistently frustrating.

On my first order, I purchased 4 items intending to keep most, but ended up returning 3. Before ordering, I noted their website states:
“If your order is placed after 1:30pm or over a weekend or Public Holiday, it will be shipped the following business day for a fast turnaround.”
That clearly implies orders placed before 1:30pm are shipped the same day.

I placed my order around 11:30am and it was not shipped for 3 days, and only after I followed up. The courier then marked it “out for delivery,” but it still did not arrive until the following day.

Returns were at my own cost, which is fine, but the refund process was also incorrect. I was only refunded for 2 of the 3 returned items and had to chase that up as well.

I provided all of this feedback and decided to give them another chance because I did like the one item I kept.

Unfortunately, the second experience has not been any better. While placing my order, there were conflicting promotions on the website, resulting in an incorrect cart total. Support acknowledged it as an issue but said it would take a few days to fix. I adjusted my order and placed it at 8:15am expecting same day dispatch, and once again, that has not happened.

It is disappointing because the products are strong, but the operations and customer experience do not match the promises being made. Consistently missing your own stated shipping expectations and requiring customers to chase basic things like refunds really undermines trust.

25 de abril de 2026
Avaliação não solicitada
logotipo da Originalfitwear

Resposta da Originalfitwear

Hi Michael, thank you for taking the time to share this review. We appreciate it, even though we’re sorry to hear how frustrating your experiences have been.

It’s clear we’ve fallen short in a few key areas, particularly around dispatch timing, refund accuracy, and the consistency of our website promotions. You’re absolutely right to expect that orders placed before our stated cutoff time are shipped the same day, and we understand how disappointing it is to have to follow up multiple times just to get clarity or resolution.

We also sincerely apologize for the refund error on your first order. That should not have required additional effort on your part to correct. Similarly, the issue with conflicting promotions and the delay in resolving it is not the experience we want for our customers.

That said, we’re glad to hear you found value in the products. It means a lot, and it’s exactly why we want to ensure the rest of the experience matches that standard.

Your feedback has been shared with our operations and support teams so we can address these gaps properly. We’re currently reviewing our dispatch processes and internal checks around refunds and website functionality to prevent situations like this from happening again.

Thank you again for your honesty, as it helps us improve where it matters most.

Avaliado com 5 de um total de 5 estrelas

Good experience

Customer service was prompt, helpful, and reasonable to work with!

15 de abril de 2026
Avaliação não solicitada
logotipo da Originalfitwear

Resposta da Originalfitwear

Hi Will, thank you so much for your kind words! We're really glad to hear you had a great experience with us and appreciate your support. 😎

Avaliado com 5 de um total de 5 estrelas

Customer Support for wrong size items

I ordered 4 items in two different sizes, to see which one fitted best. Once this was confirmed, I contacted them to return the wrong size items, the correspondence and help they provided has been fantastic. tee shirts and shorts are such a good fit and the material is way above expectations. I will definitely be ordering quite a few more items going forward and can't recommend the company enough.

14 de abril de 2026
Avaliação não solicitada
logotipo da Originalfitwear

Resposta da Originalfitwear

Hey Paul, we truly appreciate your feedback! It means a lot to know you're happy with both our products and service.

Avaliado com 5 de um total de 5 estrelas

Saw on ad about this on facebook

Saw on ad about this on facebook, decided to try out their t shirts and shorts and was pretty amazed at their quality and design.
The material is great and feels very comfortable to wear

13 de abril de 2026
Avaliação não solicitada
logotipo da Originalfitwear

Resposta da Originalfitwear

Hi Kenneth, thanks for taking the time to leave a review. We're glad everything met your expectations and look forward to welcoming you back. Looking forward to more purchases 💪

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, superb customer service, thank you

15 de abril de 2026
Avaliação não solicitada
logotipo da Originalfitwear

Resposta da Originalfitwear

Hello Connor, thanks so much for your support! We're thrilled you had a positive experience with the product and our customer service.

Avaliado com 5 de um total de 5 estrelas

Perfect place to buy

Ordered the wrong size. Sent a message, was immediately responded to and taken care off by Cris! Supportive caring team. Received my order and just loved it. Perfect fit ! Love the fabric ! It just felt right putting it on... definitely buying more from this shop. Thank you team.

15 de abril de 2026
Avaliação não solicitada
logotipo da Originalfitwear

Resposta da Originalfitwear

Hi Shelvin, we really appreciate you taking the time to leave such positive feedback for your order and for Cris. It means a lot to our team. 🙌

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