Ornatus Avaliações 

318
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Finally, when all hope was fading, nerves were frayed and stress was looming, a rug arrives via Parcel Force. Almost a month since ordering and to my surprise not from Ornatus but from a company in St... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered a nest of tables on Wednesday afternoon...... Friday morning delivered! Fantastic communication from Tommy, excellent product exactly what we needed..... lovely drinks side tables, we wou... Ver mais

Avaliado com 1 de um total de 5 estrelas

Placed order in good faith at end of September. Confirmed by email, few days later another email to say orders delayed and since then nothing. Tried two phone numbers which are disconnected and no rep... Ver mais

Avaliado com 3 de um total de 5 estrelas

Average - delivery was slow (despite website saying 48 hour ) took over 2 weeks. Sent two emails - got a reply on the second stating stock from supplier was an issue and it would be despatched direc... Ver mais

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

Rug is a décor element that serves as an aesthetic anchor for your room. This is why so many homeowners are so serious about finding and choosing a rug to complement the interior of their living room, dining room or bedroom. We at our online rug store in the UK are quite familiar with that experience. You want to cozy your home or flat up. You need a neat, high quality accessory that will add a designer vibe to your room. Or maybe you are looking for more modern solution, but local rug stores keep disappointing you with mundane, uncreative pieces at high prices. If you can relate to these problems, be our guest!


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

318 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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3,1

Todas as avaliações

(318)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Great service - I ordered a rug and later changed my mind about the size. Phil was super efficient at assisting me both change size and style. I was really happy with all aspects of the service - I love my new rug as it compliments my new home.

15 de abril de 2021
Avaliado com 5 de um total de 5 estrelas

Easy to use site

Easy to use site, such an easy transaction using Apple Pay, quick informed and well packaged delivery. First time shopping with ornatus and will definitely use again.

15 de abril de 2021
Avaliado com 1 de um total de 5 estrelas

Poor customer service

I ordered a rug in December and have not received it yet. The customer service has been appaling and non existing. I was assured they would cancel my order and refund me the money at the end of January and I'm still waiting. I wouldn't recommend them with good conscience.

15 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Even though we had to wait for our rug…

Even though we had to wait for our rug to be delivered due to being out of stock and waiting for replenishment, we were kept informed and were offered options but decided to wait until it was back in stock. Absolutely chuffed with the rug and would have no issues with using Ornatus again in the future.

7 de abril de 2021
Avaliado com 5 de um total de 5 estrelas

Outstanding service!

I can’t rate Ornatus highly enough!
I ordered a living room rug a few weeks ago and when it became unlikely that the rug would be delivered as originally anticipated I had my money refunded immediately. Ornatus informed me as soon as the rug was back in stock and even honoured the original price although it had gone up on the website.
The rug was despatched immediately and I received it in two working days despite there being two Bank Holidays.
I was able to maintain regular email contact with Ornatus throughout the process.
I am delighted with my rug: it is an Asiatic design and is superb.
Thank you Ornatus - I received outstanding, professional and friendly service.

6 de abril de 2021
Avaliado com 5 de um total de 5 estrelas

Very pleased!

Very pleased with the quality & look of the rug I ordered. Contacted customer service to enquire about the delivery time & they were very helpful. A pleasure to deal with.

28 de março de 2021
Avaliado com 5 de um total de 5 estrelas

Great service at good price

Message to company to understand if the rug that I was looking for was in stock they quickly came back to me I ordered it online and it was delivered promptly really pleased with the product and it was a good price in comparison to other providers

18 de março de 2021

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