Rubbish watch. Meant for arthritis. Cannot remove strap to charge. Screen hard to read. Minimal instructions. Generic video when you ask for help. Just really really bad.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Awful company thought it was a uk company no such luck . My product is inferior arrived from china no packaging no instructions and they want me to return it Estonia at a cost greater than the purchas... Ver mais
The product doesn't work & when I contacted the company their advice was to send a photo 😕 how a photo was going to determine what was wrong with a hearing aid beats me ! Anyhow I replied stating sa... Ver mais
It took a long time for the parcel to be received. Once received difficulty charging. This is advertised for Seniors, no way is this suitable fir Seniors. Once charged, only held it's charge for... Ver mais
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 3% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hearing aids can only be returned with an order number that was never given
My parent ordered hearing aids which then couldn’t be inserted due to their arthritis. The company are being polite when contacted but a refund isn’t forthcoming. They want an order number which was never given. Avoid.
Misleading as based in China and…
Misleading as based in China and deliveries take weeks with no option to cancel orders.
The bracelet is veryThe bracelet is very difficult to take off and charge difficult to take…
The bracelet is very difficult to take off and charge
SCAM
Ordered a knee support, company taken payment but nothing received to date. Sent email but with no success - avoid like the plague !!!!!
Fantastic product!
I haven't been able to sleep in the same bed as my husband for months due to his snoring.
Now he is using this machine, he has completely stopped snoring and I have been able to get back in our bed!
My husband feels so much better rested and awake during the day.
I can't recommend this product more highly.
I still have not received my goods
I still have not received my goods. I have been told 2 to 3 working days. It has been over two weeks.
Scam website selling rubbish.
Scam website selling rubbish you can't get a refund for when it breaks. Nearly a month of arguing over email and I'm no closer.
APPALLING Ordered on Feb 20th
Ordered on Feb 20th . Had confirmation of order and never heard anything else until I wrote to Customer care who apologised and have given me a different Tracking Code which I used today ( Friday 6th March ) 14 days later and the tracking states that the products are still with the SENDER and not the Courier ! At present would say AVOID this .. appalling communication and possibly a massive SCAM !
My goods arrived promptly and are of…
My goods arrived promptly and are of good quality.
Dreadful don’t be sucked in by the video
Dreadful. Very itchy and poor quality. The knee supports took weeks to arrive and bares very little resemblance to the product in the video.
Cheap Chinese scam. Don’t get caught out.
I tried to leave a review on their website but it wasn’t published! I have requested a refund but I won’t hold my breath!
Bought hearing aid
Bought hearing aid, way too large and dangles as low as earrings when fitted. Very poor quality . Noticed they block any poor reviews on their web site .
Avoid.
Slow delivery not very good.
I ordered the watch from them. 13th February they took my money on 16th February. I still have not recieved the watch. I have emailed them several times.
UPDATE....
It actually turned up. Not much good. But it's here.
Not what I paid for.
I ordered a latex pillow, but got a cheap memory foam one instead, badly packaged, information all in Chinese and probably not conforming to any British Standards. Scammy Chinese company pretending to be UK based with a name similar to reputable disability product sellers. AVOID.
Avoid! Scam! …
I have had similar experiences to those already mentioned in reviews. I placed an order and it has not arrived. Each time I email they respond seemingly not having read the email - I emailed and advised that my order was placed over a week ago and it has still not been dispatched and they replied saying to be patient as their processing time is 3 days! I’ve waited well over three days. When I emailed again they responded with a different answer saying it is in transit and I’ll get an email when it’s with the courier. How is it in transit if it’s not with the courier!? They refuse to cancel and refund my order. This is a huge scam! Avoid!
I also ordered the smartwatch for…
Thank you for replying, we will see if arrives and if it does, see if there is a charger and if it works, if not, you say in this reply that you will refund for a faulty product which I hope I will not need, but it’s reassuring to have this information, thank you.
I also ordered the smartwatch for elderly thinking this was a uk company, ordered 4th Feb and still no sign of watch being on its way! they refused a refund but offered a 10% discount on a watch that has not arrived or any sign of arriving, they say you have to cancel an order within 24 hrs to get a refund (have to be telepathic apparently and know it’s a scam when you order!) then they don’t reply, this appears to be a scam and can’t be a UK company despite their advert and email etc suggesting it is, just hope they get stopped soon, as from the products they advertise, they appear to be targeting the elderly and vulnerable.

Resposta da Orthocomfort
This is not a UK company - very slow delivery from china
I ordered, thinking this was a UK Company shipping from the UK. 2 weeks later, I have had no delivery. The items are shipping on a slow boat from China. The tracking numbers don't bring up the right information and customer service response doesn't give you any answers, just buying time.

Resposta da Orthocomfort
Cheap items imported from China. Not an UK business
I can't give a proper review because I haven't received the item: a watch assistant for elderly. I was naive thinking that it was an UK company "orthocomfort.uk" but this is a lie. Despite it says the item would be delivered in 3 to 5 days, it hasn't arrive after two week because it still in China!
I just read another review about the same item. It seems like I lost my

Resposta da Orthocomfort
Do not touch this company
Do not touch this company. They are the worst. I ordered a watch that was supposed to tell your loved one if you fell, amount of steps you have taken etc. I walked 10 steps and it registered 65, also the senior fall mode was not on the watch. I contacted them asking for a full refund and a prepaid returns label. Four times they ignored my request and offered me a 20 or 30% refund and not have to send the watch back. Worst company ever!!!!
As to the companies reply to this review, it didn't mention the other problem with the watch. I tried with 3 different emails and each time I was offered a percentage of the full amount and to keep the item or full amount and no prepaid label for postage. Why should I pay to send it back when its not fit for purpose. As I said before Do Not touch them.

Resposta da Orthocomfort
Sino-Euro scam job
SCAM and FRAUD. Ordered a smartband to work as a heart rate monitor. Eventually turned up 2 weeks later from China obviously. No charger supplied and no details of what charger it needs so I now just have an un chargeable piece of plastic. Useless, not to mention the carbon footprint cost of sending this rubbish from PRC!

Resposta da Orthocomfort
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







