The items I ordered were absolutely beautiful. The stones are of good quality and the pieces are well made. There was an issue with one item but their response to my query was quick, friendly and prof... Ver mais
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The items I ordered were absolutely beautiful. The stones are of good quality and the pieces are well made. There was an issue with one item but their response to my query was quick, friendly and prof... Ver mais
A empresa respondeu
I have ordered a number of bracelets from Otterspirit. I'm generally really happy with them - once the color wasn't what I was expecting. I contacted them to initiate a return, and Sonia offered to se... Ver mais
A empresa respondeu
All 8 bracelets I’ve gotten from them have been flawless and their customer service is absolutely fantastic when I needed a different size. Plus they donate to save Otters 🦦 definitely will continue... Ver mais
I have ordered several times from otter spirit. The bracelets are beautiful and well crafted. I stack them and wear them daily. I love them. I have to keep reordering because my granddaughter asks for... Ver mais
A empresa respondeu
Otter Spirit is a handcrafted gemstone jewelry brand that celebrates the beauty of natural crystals. Founded in Monterey, California, it is driven by a deep commitment to animal protection, donating a portion of its proceeds to ocean conservation nonprofits, including the Monterey Bay Aquarium.
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All 8 bracelets I’ve gotten from them have been flawless and their customer service is absolutely fantastic when I needed a different size. Plus they donate to save Otters 🦦 definitely will continue to spend my crystal budget with them
The items I ordered were absolutely beautiful. The stones are of good quality and the pieces are well made. There was an issue with one item but their response to my query was quick, friendly and professional. It was resolved to my complete satisfaction and my opinion of this company has gone up even further.

Resposta da Otter Spirit
I have ordered several times from otter spirit. The bracelets are beautiful and well crafted. I stack them and wear them daily. I love them. I have to keep reordering because my granddaughter asks for one every time I see her!!! We both love them!!

Resposta da Otter Spirit
I have ordered a number of bracelets from Otterspirit. I'm generally really happy with them - once the color wasn't what I was expecting. I contacted them to initiate a return, and Sonia offered to send me a replacement in a different stone free of charge, and to keep the one I didn't love or to give it away. I was so impressed by this - really made an impression on me.

Resposta da Otter Spirit
Excellent and responsive customer service.
Honest company, using beautiful, quality crystals.
Will definitely buy from them again.
Thanks very much.

Resposta da Otter Spirit
I absolutely love this company and their beautiful products.
Especially important to me is that they support otters and other wildlife.

Resposta da Otter Spirit
Otter Spirit - Great products and customer service. They are responsive, helpful and really care about customer service and satisfaction.

Resposta da Otter Spirit
I had a wonderful experience with Otter Spirit customer service. Two of my bracelets arrived damaged, and instead of making it difficult, they immediately offered to replace them and told me to keep the originals and even gift them to someone else. The response was kind, fast, and completely hassle-free. It’s rare to find a company that stands behind their products and treats customers so generously. I’m very impressed and will definitely order again.

Resposta da Otter Spirit
I recently received my braslets wonderfull quality aaa so pleased with them thay are comfortable to wear lovely colours thanks you otter spirit if you’re looking for something special give otter spirit a look highly recommend them sue

Resposta da Otter Spirit
Their products are of the highest quality. They have a beautiful selection. Their service was wonderful. When I had a question they were quick to reply. And they shipped it quickly and I live in Alaska! I highly recommend them. Laura B.

Resposta da Otter Spirit
I saw the ads on facebook so decided to give it a try. I spend 103.92 for “jade bracelet” Australian Jade Chrysoprase Bracelet and peach jade bracelet. But within a month, the outer paint came off the bead (the layer easily came off more). So it is not high quality material. Would natural jade outer layer come off the beads? I received an email to verify more so this review will not be taken off. I want people to know the truth! Yes I actually purchased these items and this is not a fake review. I wish i can post a picture of the product to show the poor quality of “jade”. I am very unpleased with purchase and will not purchase from this company again.

Resposta da Otter Spirit
The bracelets I ordered were lovely. I bought them as gifts, but ended up not sending the second so it ended up on my wrist. I was disappointed when it broke but when I contacted customer support the exceptional service was immediate in addressing the situation and getting a replacement to me. The 2yr warranty is solid. I'd purchase otter spirit products again 👍

Resposta da Otter Spirit
The bracelet quality is exceptional! The customer service, especially Jen Williams, went above and beyond! Super sweet and kind!
I needed to exchange the bracelets to the larger size and she stayed in touch with me about the progress of my order the entire time.

Resposta da Otter Spirit
These bracelets are amazing. They feel good on my arm and have become a must for every day. I love the mini option as it fits better with my lifestyle. Plus supporting the otters is a big plus as someone from the Bay Area! You won’t be disappointed with the beautiful energy these crystals bring to your life!

Resposta da Otter Spirit
A beautiful product and good customer service. They reacted to my request for bigger bead size promptly. My new bracelets are just what I wanted. I would absolutely purchase from them again.

Resposta da Otter Spirit
The bracelets I received were beautiful and I wear them often. I highly recommend this company for thoughtful gifts!

Resposta da Otter Spirit
The bracelets are so beautiful - wonderful quality and energy.
The team is so sweet and helpful.
Shout out to Jen, whom I communicated with the most. Thank you for making the experience special. I appreciate it.
And I love the fact that they donate to the otter community.
Thanks again.
Blessings and magic to you - from Anna the Aussie.

Resposta da Otter Spirit
I purchased two bracelets. When they arrived, they looked to be of really good quality, and the one was, but the other bracelet broke almost immediately. I had provided that review to the company to let them know, understanding that it could have just been a defect in the one band. Without any request, they promptly replied and shipped me a replacement bracelet. Their customer service was truly outstanding. Beyond the product, I would shop here again and tell others based off of my overall experience. This company is worth supporting.
First time ordering. Great quality and packaging of gemstone bracelets. One bracelet was left out in shipping. Immediate attention given and bracelet was sent priority. Customer service was beyond excellent. They have redefined a quality product line as well as what first class customer service really is. Appreciate $1 donated in care of the otter's.
From the moment you interact with their brand, you can feel the intention, integrity, and heart behind everything they do. Otter Spirit isn’t just a company—it’s a lifestyle rooted in authenticity, mindfulness, and soulful connection. Their products are thoughtfully curated, beautifully crafted, and genuinely uplifting.
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