Otter Spirit Avaliações 72

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The items I ordered were absolutely beautiful. The stones are of good quality and the pieces are well made. There was an issue with one item but their response to my query was quick, friendly and prof... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have ordered a number of bracelets from Otterspirit. I'm generally really happy with them - once the color wasn't what I was expecting. I contacted them to initiate a return, and Sonia offered to se... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All 8 bracelets I’ve gotten from them have been flawless and their customer service is absolutely fantastic when I needed a different size. Plus they donate to save Otters 🦦 definitely will continue... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have ordered several times from otter spirit. The bracelets are beautiful and well crafted. I stack them and wear them daily. I love them. I have to keep reordering because my granddaughter asks for... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Otter Spirit is a handcrafted gemstone jewelry brand that celebrates the beauty of natural crystals. Founded in Monterey, California, it is driven by a deep commitment to animal protection, donating a portion of its proceeds to ocean conservation nonprofits, including the Monterey Bay Aquarium.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

72 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

⭐ Otter Spirit – My Honest Review as a Brand Partner & Customer

Otter Spirit is a brand that genuinely cares about quality, energy, and customer experience.
My own experience with their products and team has been absolutely wonderful, and I feel confident recommending them to my audience on YouTube.

They’re not just selling bracelets, they’re selling emotional value, healing, and connection. And they’re doing it beautifully.

Shopping on their website is genuinely enjoyable. The layout is easy to navigate, the product pages are clean, and it’s simple to find details about each item.
This makes a world of difference for creators like me who want to direct our audience to something user-friendly.

I’m excited to continue working with them.

Jaime (AKA DCT-Divinely Canadian Tarot

19 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely love the quality

I absolutely love the quality, the packaging, and the feel good vibes. Every bracelet I have received has been quality and beautiful and fits just right. I absolutely love a company who gives back and creates a quality product.

19 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The quality of their gem stones are…

The quality of their gem stones are amazing. Their jewelry is beautiful and well made they automatically give you a 2 year warranty on all their jewelry without any additional cost. The shipping is fast and on time. They truly where a pleasure to work with.

31 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Otter Spirit is a wonderful company…

Otter Spirit is a wonderful company that makes high quality crystal jewelry and products. I have been lucky enough to collaborate with this company since 2024 and I have many pieces of jewelry that I love and wear frequently. I really enjoy how beautiful and versatile their monthly, zodiac, and chakra bracelet bundles are. They are truly a great value. The stones are incredibly grounding and are of amazing quality. I highly recommend everyone purchase their crystal jewelry through Otter Spirit.

19 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An Unforgettable Experience!

Hi everyone, this is my first Trustpilot review. I felt compelled to sign up and leave it after my experience.

I recently ordered six gemstone bracelets from Otter Spirit and I’m absolutely blown away by the quality. Each bracelet was beautifully made, full of clarity, colour, and craftsmanship that you just don’t see every day.

One of the bracelets unfortunately snapped not long after I received it - but the way customer support handled it was nothing short of exceptional. Jen, in particular, was incredible. She responded with genuine care, professionalism, and warmth, and immediately resolved the issue without any stress at all. It was the kind of customer service you don’t forget.

Otter Spirit truly went that extra step to make the whole experience memorable. You can feel the heart behind this family-owned business, and knowing that every purchase contributes to the conservation and wellbeing of wild sea otters makes supporting them even more meaningful.

Absolutely amazing products, incredible customer care, and a business with real soul. Thank you so much, Otter Spirit - you’ve earned a loyal customer for life.

KEEP UP THE GREAT WORK!!

18 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

I fully paid for six gemstone bracelets…

I fully paid for six gemstone bracelets and still haven’t received the correct items or proper sizes once I returned them. The company keeps apologizing but never delivers what was promised. Communication is poor, and the process feels deceptive and drawn out. I just want the quality products I paid for, but this experience has been frustrating and unprofessional. I would not do business with them. Purchase products on 10-16-2025 until presence. Issue still unresolved. You dont know who you talking to. A man, A woman, A "AI bot. Or AI generated

16 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This isn't about the quality of the…

This isn't about the quality of the bracelet, but I notice that they partner themselves with youtubers who promote violence and child abuse. I realise there are hours and hours of partner content they probably can't review, but they should be a little bit more careful about who endorses their company.

1 de novembro de 2025
Avaliação não solicitada
logotipo da Otter Spirit

Resposta da Otter Spirit

Dear Sam,
Could you please give us more information? These are very serious accusations and we will do anything in our power to review and correct if necessary.

We are a small family-owned company and do our best to provide a great service. Any 1-star review is directly hurting us and our team. Would you please be willing to remove your review and discuss directly this matter by email at help@otterspirit.com? You are free to do as you wish of course but it will be greatly appreciated. Thank you!

Avaliado com 1 de um total de 5 estrelas

Unsolicited spam emails and fraudulent business practices

This company has repeatedly sent me spam emails despite me never signing up for them in the first place and I can only assume that they got my email by using a bot to scan my website. I have asked them twice already to take me off their mailing lists and still the emails continue.

It does not say much for the quality of their products that they have to steal email addresses and illegally sign people up to their lists to try and get business.

They first contacted me wanting me to be an influencer for them. I declined, then they signed me up for their mailing lists for their cheap jewelry despite not ever getting my permission. After emailing them again, they said they would remove my email. Now I receive another spam email from them today!

In total they have sent me 12 emails in 10 days. I have reported them to the federal trade commission.

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

UPDATE!

UPDATE: Customer Service contacted me and “promptly” replaced ALL my bracelets and gave me an extra one/my birthday stone! Peridot. Absolutely awesome!!!! Thank you.

Terrible! My hubby ordered 4 bracelets as a bday gift. 1-Citrina received bent like it was tied too tight, 2-Amethyst was the same, 3-Tourmaline after wearing less than 24 hrs 2 long string popped out, 4-turquoise is ok, but the day is still young. I contacted customer service twice and NO response. Poor quality and poor customer service. Don’t buy from them.

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Do you believe in magic

Do you believe in magic? Sometimes it seems like there is more than what is seen that is energetically connecting us to spirit and earth and the feelings that we remember from our childhood that touch our hearts and warm the hearts of others. I got to spend a little time in that magic this afternoon and I’d love to share my story with you and I hope it inspires you to create a story of your own after you make the choice to connect with a energetic part of earth magic and create special moments of peace inside yourself that you can share with others while simultaneously receiving that same magic back and an even more fulfilling way.

I was spending time with my granddaughter this afternoon who is about four months old. Her name is Lucia, which means the light that conquers darkness. Her mom was on a work call and she was fussy and hungry and having a hard time.  I closed my eyes and asked spirit to help me use my intuition for a solution and thought of my new stones instantly!  I was drawn to my black obsidian piece and decided to wrap the bracelet around a couple of my fingers and let her grab it and become mesmerized by the way the stones felt  and the contrast they provided against my skin. The minute she focused on it she calmed down and her energy, and mine , connected to a soothing peacefulness that provided just the right vibration for her light to shine until her mother emerged few minutes later.   My four year old grandson was sitting next to us curiously watching and put his little hand on her back and  whispered “see Lucia ,grandma is using her magic just  like you will someday. “ ❤️

30 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Do yourself a favor and buy one

I love the brand and the quality. Otter Spirit is a great brand at a great price. I have beads and bracelets and have made my own for years. The craftsmanship is hands down superior to anything I have made or found in different shops. I love how well packaged each piece is, how they have a quality card describing what the stones are, ruling planets/zodiac signs etc. I use that to have new intentions throughout the day- I just read it and remind myself how supportive the universe is when i align my words, actions, focus and even yes my jewelry.
Very cool products to add to my arsenal.

10 de março de 2025
Avaliação não solicitada
logotipo da Otter Spirit

Resposta da Otter Spirit

Thank you so much for your amazing feedback! 🧡 We're truly honored to hear that as someone who's made your own pieces and shopped around, you find our craftsmanship to be top-notch. It means a lot coming from someone with your eye for detail. We're so glad the intention cards resonate with you—what a beautiful daily ritual you've created with them. Your kind words and support fuel what we do, and we’re grateful to be part of your journey. Here’s to more alignment, intention, and magic in every piece! ✨

Avaliado com 5 de um total de 5 estrelas

Gorgeous Jewelry For A Great Cause!

I absolutely love my Aries bracelet pack mini! The three bracelets look gorgeous together. I will enjoy showing the bracelets off in my tarot videos. Customer service is excellent. Friendly communication, super fast shipping and quality jewelry. I have several bracelets but my bracelets from Otter Spirit, the Aries set as well as the money set, are my favorites.

3 de abril de 2025
Avaliação não solicitada
logotipo da Otter Spirit

Resposta da Otter Spirit

Hi there,

Thank you so much for the kind words! 🌟 We're absolutely thrilled to hear how much you love your Aries Mini Pack—and even more excited that they'll be featured in your tarot videos! What a magical combo ✨🔮

It means the world to us to know that our bracelets have become some of your favorites. Thank you for your support and for sharing your experience with Otter Spirit. We're always here if you need anything or feel like adding to your collection 😉

Wishing you lots of love, light, and good energy ✨🔮

Avaliado com 5 de um total de 5 estrelas

I absolutely love my experience with…

I absolutely love my experience with Otter Spirit. The Abundance Bracelet Pack has a very unique combination of crystal gem stones that I find quite stylish and very powerful when manifesting more success in my life. My confidence level has increased and the bracelet allows me to stay in the energy field of always attracting prosperity and more success. By far my favorite bracelet pack I've had!

31 de março de 2025
Avaliação não solicitada
logotipo da Otter Spirit

Resposta da Otter Spirit

Hi there,

Wow—thank you so much for your beautiful message! 💫 We're beyond happy to hear that the Abundance Bracelet Pack has resonated with you so deeply. It’s truly special to know that it’s not just a stylish accessory, but also a meaningful tool in your journey of growth, confidence, and success.

Your energy is magnetic, and we’re so grateful Otter Spirit gets to be part of your manifestation practice. Keep shining and attracting all that abundance—you’re clearly on the right path ✨🌿

Avaliado com 5 de um total de 5 estrelas

I absolutely love Otter Spirit!

I absolutely love Otter Spirit!! Their gems & crystals are top tier! I always get compliments every time I wear my OS jewelry. The moonstone necklace is my favorite!! I HIGHLY recommend them!!

20 de março de 2025
Avaliação não solicitada
logotipo da Otter Spirit

Resposta da Otter Spirit

Thank you so much! We're thrilled you love Otter Spirit and your Moonstone necklace. Your support means the world to us! 😊✨

Avaliado com 5 de um total de 5 estrelas

The bracelets are inspiring

The bracelets are inspiring, creative and come in such lovely boxes with a description card. I love the trios with themes like 'Money" and the astrological sets as well for different signs. I get compliments every time I wear my Otter Spirit jewelry.

20 de março de 2025
Avaliação não solicitada
logotipo da Otter Spirit

Resposta da Otter Spirit

Thank you for your kind words! We're so happy you love the themed trios and astrological sets. Enjoy your jewelry, and keep shining! ✨😊

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