Kundenservice wird hier ganz klein geschrieben. Haben eine Tasche bestellt und die dazugehörigen Henkel wurden ohne die Befestigung geliefert. Kundenservice reagierte erst einmal gar nicht auf E... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Habe vor über einem Monat eine Bestellung aufgegeben. Nach mehrmaligem Nachfragen, wann denn geliefert wird bekam ich die Antwort, dass die Lieferung leider storniert werden muss. Jetzt warte ich seit... Ver mais
Just been in the O bag store in Bologna (street 71 piazza galvant) with my wife and the shop assistant tried to rob me of 20 euros! She obviously recognised we were tourists who didn’t speak Italian,... Ver mais
attention, c'est une arnaque, il suffit d'entrer vos coordonnés bancaires pour qu'ils vous volent de l'argent. J'ai été victime d'une promotion de chaussures à 2 euros et ils sm'ont arnaqué et ont pré... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Mix and match thousands of O bag and O clock combinations. Specialising in modular handbags, watches, bracelets and sunglasses, O bag enables customers to build their own bag in minutes; you can choose the body, handles, interior, exterior trims and additional accessories to design a handbag that is truly your own. The need to add personal touches is integral to a brand that seeks to give its customers the opportunity to express themselves in their own fashion.
Informações de contato
Unit 30, Monkspath Business Park, B90 4NZ, Solihull, Reino Unido
- +44 (0)845 519 7171
- customercare@ourbagonline.com
- ourbagonline.com
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As pessoas também visitaram
Great product easy to change the look of any outfit
Great product easy to change the look and feel very versatile
We had to choose our replacement straps…
We had to choose our replacement straps visually but when they came they attached by a srew on mechanism that did not work with the interior liner htat was held in place by snaps.
Lovely bags and great service
Great products
Great products, speedy delivery. Returns could be made a bit easier on the website without having to obtain a ticket first and then wait for the email. Could be a bit more straight forward.
Alltogether a very pleasant experience.
I love bags
I love bags, obags have got to be in my top 2,
Very helpful staff, I will recommend, always have compliments about my obags
Excellent company to order from
Excellent company to order from.
Quick response and shipping.
Highly recomend
Calidad excelente!!@
Entiendo que necesiten medir su calidad de servicio y del producto que ofrecen. Estoy muy satisfecha y aqui en Mexico les encanto el concepto, por diferente , creativo , los colores, y los materiales usados.
Love this bag
Love this bag! Please note that the Strawberry color is much lighter than it appears in the photo, however.
if everything goes well
if everything goes well - you will get 5 stars, but i ordered my watches only 2 days ago so the delivery hasn't come yet.
Buena experiencia al comprar
Buena experiencia al comprar. Todo el proceso muy rápido. Pero faltan la reposición de productos porque faltan muchos. Sobre todo la colección de Disney
Unable to use my usual card which i…
Unable to use my usual card which i used only a couple of weeks ago couldnt understandwhy

Resposta da Our bag online
The company always answered my…
I was very happy with the service I received from O Bag.
They always answered my questions promptly and efficiently.
In addition, their webpage is easy to follow when ordering items.
Prompt
Prompt, efficient service, will most definitely be ordering more products and recommending this site to family and friends.... V
The watches arrived very promptly and…
The watches arrived very promptly and are beautiful.
Excellent buy
Excellent buy, the best birthday present
So Impressed
I was so impressed with the whole experience of my purchase.
Living in South Africa everything usually takes so long to get to us but my bag arrived 2 days from order and payment with no trouble at all.
Awful customer service!
I have never experienced such awful customer service. I contacted Obag to indicate that the natural rope handles that I had ordered with my bag were faulty, because I could not screw tightly the plastic caps to one of the internal rope ends and asked if they could send me a replacement pair of rope handles (perfectly reasonable request I would have thought). However not so, as the rude woman who emailed me back basically said they had never had any problems and that these rope handles were their most popular rope handles -- I have no doubt of that, but mine were faulty: FACT! They were basically calling me a liar, as they not only dismissed what I had said (they kept saying the item had been pre-checked prior to shipment -- clearly not checked that thoroughly otherwise I would not have had to contact them in the first place!) They then said that once they agreed that the rope handles were faulty, only THEN would they send a replacement! I'm sorry, but their conduct is frankly shocking! I have never had a worse customer service experience. I therefore ended up returning the whole bag for a refund. A friend of mine is returning hers also in solidarity. Shame on you Obag! You need to send your team on extensive customer service training.

Resposta da Our bag online
Very good design and a quick delivery
Beautiful bag
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