NO compensation for ordering/delivering WRONG chair and damaged SOFA in 3-piece set. Only exchanged velvet side chair for an upholstered side chair until we waited another 5 weeks for the swivel g... Ver mais
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Veja o que dizem as avaliações
I like the rug but it's too big and color not as shown, my complaint is with customer service. I asked about return and no one replied, 2nd try finally got a response and they charge 25% restocking fe... Ver mais
Cheap Quality and Poor Packaging: We ordered 2 of Celia Accent Table with Bone Inlay Top and they both arrived (a month later) broken in various pieces. While it was terribly packaged (they were each... Ver mais
Unfortunately I purchased an item that went in back order after I had already ordered. I waited patiently. Received a very delicate (more delicate than I knew and was never described) in a box that h... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Unique coastal home furnishings that are classic, timeless and comfortable. Your one stop source for quality nautical home decor, slipcovered furniture, rustic dining furniture, summer classic outdoor furniture perfect for a Beach House. Specialty items include custom driftwood tables, shell chandeliers, nautical lighting, beautiful art, rope chandeliers, cottage furniture, pvc rugs and one-of-a-kind accent pieces.
Informações de contato
2050 North Federal Highway, 33483, Delray Beach, Estados Unidos
- 772.569.7342
- TheCrew@OurBoatHouse.com
- ourboathouse.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Happy with our new doormat
Ordered arrived very quickly and looks great on our front porch. Very good quality.
I already reviewed this product.
Good quality sofas
The only reason I gave them 4 stars because they brought the wrong sofa the first time. But quickly exchanged it and I’m very happy! Christina was great to work with.
The product I purchased was exactly as…
The product I purchased was exactly as pictured and I am very happy with it. This review would have been a 5 if I had been contacted by Our Boat House regarding the shipment to me rather than my having to ask them if they had shipped.

Resposta da Our Boat House
Authenticity stunning!
Prompt and courteous customer service.
Gorgeous chairs
Beautiful chairs for my clients living room. These chairs are clearly well built, attractive and will be long lasting!
The furniture is amazing however
The furniture is amazing. However the communication is obsolete...after making my purchase and receiving an email receipt, I received zero communication. When I reached out on several occasions, I did receive a response that the furniture would be delivered in March (4 months after purchase). The furniture never arrived and I was not contacted. Again, I had to reach out twice before receiving a response to let me know that was delayed. Then a third delay. Finally, received the pieces. Again, the furniture is very nice...but this company needs to communicate with its customers. For many months, I did not know if I would ever see the furniture that I spent $2400 on.
We love the product!
We love the product.It is what we have been looking for for durability, presentation and a warm welcome to our home. We live on the ocean and needed an entry rug that would last and still be beautiful.
I’m an Interior Designer and I have…
I’m an Interior Designer and I have purchased items from Our Boat House on a number of occasions; they are wonderful to work with and go above and beyond to deliver. I appreciate that now more than ever in this era of Covid and how difficult it is to get clear communication on anything... from service to delivery.
Thank you!
Outdoor lighting
The lights I ordered and received were exactly like the picture and description online. Love them. Will be beautiful in my home
Great store and prompt service.
Warehouse sale
Hi. We drove from Orlando down. We went to the warehouse sale. We were greated immediately and they asked our names. They were very helpful, looking things up for us and checking inventory. I definitely look forward to shopping there again.
The team at Our Boat House are all very…
The team at Our Boat House are all very capable and helpful with design suggestions and product suggestions. They put the effort into generating ideas and solutions. In this time of everything being impacted by COVID and delaying orders, they are responsive to update requests.
Professional and friendly service.
Stacey was extremely helpful and went…
Stacey was extremely helpful and went out of her way to assist me in my first time shopping at this store - looking forward to receiving my dining room chairs and love the chair I already had delivered for the bedroom - look forward to doing more shopping next season
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