NO compensation for ordering/delivering WRONG chair and damaged SOFA in 3-piece set. Only exchanged velvet side chair for an upholstered side chair until we waited another 5 weeks for the swivel g... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I like the rug but it's too big and color not as shown, my complaint is with customer service. I asked about return and no one replied, 2nd try finally got a response and they charge 25% restocking fe... Ver mais
Cheap Quality and Poor Packaging: We ordered 2 of Celia Accent Table with Bone Inlay Top and they both arrived (a month later) broken in various pieces. While it was terribly packaged (they were each... Ver mais
Unfortunately I purchased an item that went in back order after I had already ordered. I waited patiently. Received a very delicate (more delicate than I knew and was never described) in a box that h... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Unique coastal home furnishings that are classic, timeless and comfortable. Your one stop source for quality nautical home decor, slipcovered furniture, rustic dining furniture, summer classic outdoor furniture perfect for a Beach House. Specialty items include custom driftwood tables, shell chandeliers, nautical lighting, beautiful art, rope chandeliers, cottage furniture, pvc rugs and one-of-a-kind accent pieces.
Informações de contato
2050 North Federal Highway, 33483, Delray Beach, Estados Unidos
- 772.569.7342
- TheCrew@OurBoatHouse.com
- ourboathouse.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Your service is exceptional and Katie…
Your service is exceptional and Katie was very helpful. I purchased the aluminum four bar authentic ship light. It was just what I wanted to match another one I already had. I was so happy with it I purchased two more. Can’t wait to receive the other two and they ship out very promptly. I love their website gives great ideas.
Lovely and user friendly website with…
Lovely and user friendly website with speedy delivery.
Great product!
Great customer service
Great customer service. Highly recommend
I was very upset when my mother opened…
I was very upset when my mother opened her birthday present to find it Covered in dirt / mud and barnacles and the rope wasn’t tied. How embarrassing!!!! I spent hours cleaning it.... not impressed.
Awesome product
Awesome product! Quick delivery and really happy with the price!
Thank you
Everything shipped quickly and was exactly as described. Thank you Our Boat House!
They didn’t let me know that the…
They didn’t let me know that the product I ordered was unavailable until I called them to find out when it would be delivered. Then I chose another product and was told that they would get back to me in the next couple days if it was available; I have not heard from them. All this time they have $435 of my money. Today I requested a return of my money.
Wonderful customer service
Wonderful customer service. Can’t wait to receive my new sleeper sofa!
Thanks for the phone call to get the…
Thanks for the phone call to get the order placed properly.
Mark
Great selection of nautical themed…
Great selection of nautical themed items for the home inside and out! Wish the shipping was not so high. Happy with purchase of dock lights.
Gorgeous showroom and so tasteful
Gorgeous showroom and so tasteful! These women know their stuff. I want EVERYTHING in the showroom!

Resposta da Our Boat House
Wonderful curated collection and super…
Wonderful curated collection and super responsive customer service!
Outstanding quality
We were wanting to replace the slipcovers on our Newport sofa and loveseat after six years - the fabric and cushions had held up but we were looking for a different color. I really appreciated the chat service and the swatches we requested arrived in less than a week. After six years of daily use the cushions have maintained their integrity. The upholstery is beautifully sewn and has withstood numerous washings. I would recommend a fade resistant fabric if there are a lot of windows in the room.
I found what I was looking for- so I am…area rug
I found what I was looking for- so I am happy.
Such a great shopping experience
Such a great shopping experience and the sales team was so helpful. I would definitely shop from Our Boat House again.
A true lifesaver!
When faced with the challenge of furnishing a brand new vacation home from scratch from a significant distance, we stumbled upon Our Boat House. We flew down, spent a few hours with Stacey, and while we are not totally finished yet, we are confident that when we move in this fall, our home will look exactly like we hoped it would. Stacey has learned our preferences quickly and factored them in with her own flawless advice, and together we are building something I know we are going to be happy with for years to come. This is truly a turnkey service unlike anything we have experienced before. I would highly recommend!
Fast and easy to navigate the site
Fast and easy to navigate the site. Rapid response and shipping. Would shop here again.
LIGHT
We ordered a light , did not receive it yet. The process was easy.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







