NO compensation for ordering/delivering WRONG chair and damaged SOFA in 3-piece set. Only exchanged velvet side chair for an upholstered side chair until we waited another 5 weeks for the swivel g... Ver mais
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Veja o que dizem as avaliações
I like the rug but it's too big and color not as shown, my complaint is with customer service. I asked about return and no one replied, 2nd try finally got a response and they charge 25% restocking fe... Ver mais
Cheap Quality and Poor Packaging: We ordered 2 of Celia Accent Table with Bone Inlay Top and they both arrived (a month later) broken in various pieces. While it was terribly packaged (they were each... Ver mais
Unfortunately I purchased an item that went in back order after I had already ordered. I waited patiently. Received a very delicate (more delicate than I knew and was never described) in a box that h... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Unique coastal home furnishings that are classic, timeless and comfortable. Your one stop source for quality nautical home decor, slipcovered furniture, rustic dining furniture, summer classic outdoor furniture perfect for a Beach House. Specialty items include custom driftwood tables, shell chandeliers, nautical lighting, beautiful art, rope chandeliers, cottage furniture, pvc rugs and one-of-a-kind accent pieces.
Informações de contato
2050 North Federal Highway, 33483, Delray Beach, Estados Unidos
- 772.569.7342
- TheCrew@OurBoatHouse.com
- ourboathouse.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service was very professional
Customer service was very professional, the product was shipped early, and it is beautiful!
custumer servce is amazing!!!!!!
Love this shop !
Love this shop !
Have purchased from them over the years.
Super fast shipping and awesome products...
Quality of products is first class !
Japanese sea floats are unique and not reproduced, real found treasures !
Thanks!
Love my new Kona wicker willow bench! Great product and great service!
Amazing I have seen the Light
Amazing
They found my lighting
When everyone else was sold out !
You’re welcome
Very helpful staff
Our Boat House was a fabulous…
Our Boat House was a fabulous experience from start to finish! Beautiful inventory, friendly staff - Stacey was an amazing help and we couldn’t be more pleased with the end result! Highly recommend this wonderful place!😊 KH
Can't believe a real person answered…
Can't believe a real person answered the phone, answered all of my questions, gave me good advice and then took my order. Can not wait to receive my couch!
Great beach style
Love the selection and very easy to work with both online and on the telephone. Prompt delivery with great packaging of my new "coral" chandelier.
Very helpful and professional!
Quick and efficient sale
Quick and efficient sale. I was contacted with a photo regarding color of glass. Very satisfied!
When a product I ordered was no longer…
When a product I ordered was no longer available they emailed an apology right away and offered something similar to what I was looking for. When I told them it probably wouldn't work for me they credited me right away and went on a hunt for something that would work. Amazing company!!
Excellent
They have a wonderful selection of seaside accessories
Well made statement piece
Excellent quality. I expected the metal frame to be bronze but it’s a dark brown. It’s perfect with the oatmeal shade and wood with gesso finish. The scale and vintage look great in the dining area of my beach house, which has a mix of modern cottage and industrial elements. Very satisfied with this purchase and OBH customer service.
We have been looking for a decorative…
We have been looking for a decorative clam shell for our entry table. Stopped into Our Boat House in Delray Beach and we not only found our clamshell on a decorative base but discovered many other tempting accessories and furniture. We will definitely be back.
Thanks Deb for your great service and smile :)
great company to deal with.
great company to deal with.. with outstanding lights.. we live on the ocean.. the lights are worth the money spent.

Resposta da Our Boat House
Items were well packaged and quickly…
Items were well packaged and quickly shipped!

Resposta da Our Boat House
Status Updates
I placed my order Feb 5 and still waiting for status updates. That’s why for now I’m giving you 4 stars. Ty
I loved the boat house
I loved the boat house. The women were very helpful without crowding. They answered all my questions and were very helpful with measuring things I was interested in. They let me take a rug sample home to see how it looked in my LR. That helped so much that 2 days later I ordered the rug.
Love the Boat House
Linda
Great communication ordering some…
Great communication ordering some specific oars.
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