NO compensation for ordering/delivering WRONG chair and damaged SOFA in 3-piece set. Only exchanged velvet side chair for an upholstered side chair until we waited another 5 weeks for the swivel g... Ver mais
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Veja o que dizem as avaliações
I like the rug but it's too big and color not as shown, my complaint is with customer service. I asked about return and no one replied, 2nd try finally got a response and they charge 25% restocking fe... Ver mais
Cheap Quality and Poor Packaging: We ordered 2 of Celia Accent Table with Bone Inlay Top and they both arrived (a month later) broken in various pieces. While it was terribly packaged (they were each... Ver mais
Unfortunately I purchased an item that went in back order after I had already ordered. I waited patiently. Received a very delicate (more delicate than I knew and was never described) in a box that h... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Unique coastal home furnishings that are classic, timeless and comfortable. Your one stop source for quality nautical home decor, slipcovered furniture, rustic dining furniture, summer classic outdoor furniture perfect for a Beach House. Specialty items include custom driftwood tables, shell chandeliers, nautical lighting, beautiful art, rope chandeliers, cottage furniture, pvc rugs and one-of-a-kind accent pieces.
Informações de contato
2050 North Federal Highway, 33483, Delray Beach, Estados Unidos
- 772.569.7342
- TheCrew@OurBoatHouse.com
- ourboathouse.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Long distance shopping from PA made…
Long distance shopping from PA made easy by help from Stacey. Furniture is comfortable. Delivery was great. Totally recommend
A repeat customer!
Bought living sofa, love seat, ottoman and coffee table. Very pleased with products and customer service.
The service and the products offered at were second to none. You can’t do better than Our Boathouse!
The service and the products offered at our Boathouse are absolutely second to none! We found designer Deb Yager to be especially helpful and lovely to deal with as we worked to furnish our beachfront condo. We are so happy with all the beautiful furniture and accent pieces they suggested! In fact, our rooms look so beautiful with their furniture that our recent rental tenant asked where we got our furniture and wants to replicate our look! We highly recommend Our Boathouse!
While I appreciate the nice furniture…
While I appreciate the nice furniture they make, they should tell you there is an extra charge for delivery not included in the price of the pieces you buy. Please be aware of this. It was an extra $234.00 for delivery no one bothered to mention. I got the news from West Express Delivery. The chair, this time only, isn’t that well made, and
I was called 3 times by the delivery service because he had not been given the correct address. Also, their prices have gone up. Don’t think I will be buying from them again😏
Always very professional and very…
Always very professional and very helpful!
Gorgeous Seaglass Balls
The seaglass balls are sooo fabulous!!! I'm on my 5th one purchased. These are the REAL deal! They have the original fishing rope tied around them and I so love their truly authentic, nautical appearance. I now have at least one in every size and color. I will definitely be purchasing more in the future.
Amazing customer service and beautiful chandelier
Amazing customer service and beautiful products. I ordered a chandelier. Not installed yet, but love it already.
Very communicative.
They are great to work with and have…
They are great to work with and have wonderful products!
Katie and Sage have been extraordinary…
Katie and Sage have been extraordinary to work with for my husband and I. We are in our second round of special orders - and have been delighted with the results. Have high regard for this store. Thank you!

Resposta da Our Boat House
Our Boat House Folks were great to work…
Our Boat House Folks were great to work with. Thanks to them for their understanding.

Resposta da Our Boat House
My favorite store
My favorite store! They have the most beautiful things and Everyone is so friendly and helpful!

Resposta da Our Boat House
Great Customer Service
I had difficulty with a product I purchased through this company which was shipping from the manufacturer. They were very accommodating in resolving the matter and very patient and pleasant to deal with. I would definitely recommend them for beautiful products and great customer service.

Resposta da Our Boat House
Excellent product and quick ship
Excellent product and quick ship. My only complaint was that I didn’t receive emails from the company when they received the order and when it shipped.

Resposta da Our Boat House
Awesome Product and Customer Service
Our experience with Our Boat House far exceeded our expectations. We are extremely happy with our dining table purchase. Joan and the rest of Our Boat House Team were so friendly, helpful, and made sure we had great customer service. We will absolutely purchase from them again as well as recommend them to friends and family.
Lary and Kelly

Resposta da Our Boat House
Jury still out on this review as we…
Jury still out on this review as we have not received nor expect our furniture to arrive anybtime soon. Nice store for the coastal look, non pushy and helpful staff BUT...our first visit to the store we were greeted and explained how they work. "turn around for a custom order is 5 weeks" was in the first one minute of our greeting. We ordered and paid in full for 3 items and told 6 weeks maximum on order. Well, its been over 6 weeks and we are now hopeful to receive our furniture in the next 5 weeks. Would never have ordered had we known this..my personal thought is that the order was likely not submitted at the time I ordered it. At this point we are just hopeful that the furniture meets our expectations. I feel the company misrepresents the time factor.

Resposta da Our Boat House
Exceptional Attention to Detail
Simply stated. I worked with katie on the purchase of a number of articles. The process was seamless and the response time was beyond approach. Just outstanding, in all aspests.
thank you!

Resposta da Our Boat House
Beautiful quality pendant light
Beautiful quality pendant light. Perfect size for my foyer. Excellent customer service. They even called me to make sure it arrived and that I was satisfied. I will shop with Our Boathouse again and recommend them to others.

Resposta da Our Boat House

Resposta da Our Boat House
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