Outdoor Furniture Plus Avaliações 

358
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We purchased the two seat swing. Construction went fine with provided directions. An electric driver is a must, to simplify and speed up the assembly. Had 6, all ages, say the seats are comfortable,... Ver mais

Avaliado com 5 de um total de 5 estrelas

While I have not received our order yet the experience has been great thus far. After placing my order online I was contacted by Holly. She just wanted to be sure that I ordered the correct cus... Ver mais

Avaliado com 5 de um total de 5 estrelas

I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... Ver mais

Avaliado com 5 de um total de 5 estrelas

After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will... Ver mais

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

358 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(358)

24 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Did not deliver to where I asked.

Did not deliver to where I asked. They left it at the front of the house and one box fell off the step onto the sidewalk. I then had to carry them to the back door area where I asked that they be dropped off. Nothing was damaged but why give delivery instructions if they are not followed.

25 de abril de 2022
logotipo da Outdoor Furniture Plus

Resposta da Outdoor Furniture Plus

Hi Donna. I'm so sorry for your frustration. Do we notate any delivery instructions we receive to the carriers. But as we state in our shipping information on each page of our site, those are not always honored. So happy to hear that nothing arrived damaged and we hope that you get many years of enjoyment out of your POLYWOOD dining chairs.
Holly

Avaliado com 5 de um total de 5 estrelas

Very easy to navigate web site and to…

Very easy to navigate web site and to place order. It was explained at time of order that there is a long lead time for production and delivery, but this was OK with us because we ordered well in advance of when we would be able to use the furniture in the spring. Delivery estimate was mid-April, and order was delivered April 8.

18 de abril de 2022
Avaliado com 5 de um total de 5 estrelas

Service was outstanding

Service was outstanding. Made calls to the vendor to check stack availability. I was able to get 3 side tables for our new pool when all other sites ad local stores had no inventory.
Call them for all your outdoor needs.

13 de abril de 2022
Avaliado com 5 de um total de 5 estrelas

PLANTER WAS GREAT

PLANTER WAS GREAT. WELL BUILT. BUT I WAS THREE SLATES SHORT.I BOUGHT TWO PLANTERS. SO WELL HAVE TO SEE HOW THE SECOND TURNS OUT.

11 de abril de 2022
logotipo da Outdoor Furniture Plus

Resposta da Outdoor Furniture Plus

Hi Charles. Thank you so much for your review. If you are short on slats on the second one and you need them, please reach out to us direct at help@outdoorfurnitureplus.com. I don't know if there has been a design change and the assembly instructions weren't updated or not. But we certainly want you to have a complete planter!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service!!!

Excellent customer service!!!
One piece of our order didn’t arrive with the rest. According to their records it was shipped, but somehow it never made it here. I spoke with a super nice representative and they promptly (and I mean PROMPTLY) sent a replacement. We recently bought a fixer-upper home and more often than not we’ve had problems with customer service. It’s so refreshing to work with a company that does the right thing!!!

9 de abril de 2022
Avaliado com 3 de um total de 5 estrelas

1) when I search by product #initial impressions are not great

1) when I search by product #, I shouldn’t have 133 results. That’s the entire point of searching by product number right?
2) The spelling and grammar of your emails is pretty embarrassing and does not show professionalism
3) asking for a review before I am even given a shipping notification is pretty gutsy in assuming I would be truthful in the review

18 de março de 2022
logotipo da Outdoor Furniture Plus

Resposta da Outdoor Furniture Plus

Hi There. Thank you so much for your comments. Just this week, we moved to a new platform and are working through some things so your comment about the number of search results is very timely. What item number were you looking for, if I might ask? This could help us in regards to correcting the system.

In regards to the spelling/grammar, if you would be willing to share with us which email your are referring to, that would also be helpful to us.

And then the review is an automatic thing from Trustpilot. This is for service only and not a product review request. You will receive another one in a few weeks once you have received your item to give that review, if you wish.

Feel free to reply here if you don't mind sharing information on the above or feel free to email us at help@outdoorfurnitureplus.com.

Have a great weekend.
Holly

Avaliado com 5 de um total de 5 estrelas

We received the table that connects to…

We received the table that connects to the two chairs we purchased for our patio. We expected this to come in early spring with one of the chairs we ordered. Just got the table but no reason to need the chair just yet. We have room in our shed for the table top and are looking forward to getting into spring so that we can set up our patio! This is very nice quality furniture. It will last us a long time.

7 de março de 2022

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