Bought one of their vapes... Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a plo... Ver mais
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Bought one of their vapes... Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a plo... Ver mais
A empresa respondeu
Calverton Nottingham Excellent customer service care, Nick certainly went the extra mile explaining the wide range of products made available. I was well overdue for a Mod update & my choice was... Ver mais
Koupila jsem si Vaporizer oxva v České republice,po měsíci přestal fungovat ,poslala jsem ho na reklamaci a oni mi ho vrátili s tím ,že se na to nevztahuje záruka. Kontaktovala jsem tedy přímo oxvu, n... Ver mais
When it comes to quitting this rechet habit of smoking cigarettes, it's almost a NEED to have an enjoyable product to fill the bill for you daily habit. This Company DELIVERS and I'm Honestly Blown aw... Ver mais
OXVA is one of the fastest-growing e-cig brand founded by Justin Lai, along with a team of passionate and experienced individual who shares the same values. Together we plan to achieve our mission by sticking to our believes which is not only to provide the finest quality products but also deliver an outstanding customer care service.
Respondeu a 64% das avaliações negativas
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Brought a vape back in May, had it for 3 months then stopped working completly. Got in Touch with the company and after some back and forth they replaced.
Then In December started having problems with the new one causing pods to run out after only 2-3 days of use limited use. I dont vape often.
Tried getting in Contact with Support but they would not listen to my complains and kept asking me to take pictures of the pods. As I've had the issue with 6 Brand new packets of Pods, I don't believe it to be a issue with the pods.
I've given up with the products and will look for a new one that is better quality

Resposta de Oxva
Oxva delivers a solid balance of quality, performance, and design. Their devices are well-built, easy to use, and consistently reliable, making them suitable for both beginners and experienced users. Flavor production is excellent, battery life is dependable, and the overall user experience feels thoughtfully designed. Oxva stands out as a brand that focuses on practicality without sacrificing innovation.
I am using oxva since 2 years and i am fully satisfied with flavour output delivery no once stands like oxva flavour delivery and about battery life is amazing and the designs oxva give that is very impressive wish you best of luck oxva for the future.
**update: I already had sent photos documenting the issue. Unfortunately none of their recommendations fixed the issue. At that point, after adequate effort by the customer to document the problem, that’s when a good company will offer to help further, like how about sending me some Nexlim coil heads?
Nevermind the AI verbatim same replies I received, they essentially offered no remedy to my chronic leaking issue. I encountered further problems when using devices (briefly) in cold weather and then returning to a lightly heated space (65-69F). And they failed to provide sufficient remedy again, so yea not pleasant to deal with, and they'll stonewall you with AI replies.
Even when not taken outdoors tho the .8 pods have a very definite predilection for leaking, two in a row now that have chronic leaking issues.

Resposta de Oxva
They responded to my inquiry with professionalism and kindness, and the replacement cartridges arrived quickly and without any hassle. The issue was taken seriously, and a helpful solution was provided. That’s exactly how customer service should be.
Great customer service, I had a problem with my device and the customer service team helped me and sent a replacement within 2 weeks
I purchased a vape and it wasn't working properly. Emailed Oxva and after a couple of emails we have a solution. Will update if any issues.
Honestly, this OXVA device feels really premium. The design is clean, it sits nicely in hand, and nothing feels cheap. Smooth flavor, easy to use, and perfect for everyday vaping. Simple but classy
Oxva is the brand that maybe saved my life by helping me quit smoking
Never a leak
Always great taste , the flavors are perfect whatever the Oxva you use , very reliable and easy to use and also high tech
This brand is top tier and worldwide renowned for it's high quality and durability products. I highly recommend this brand and all their current and upcoming products. I am rating this five star for innovation and highly trusted vape brand.
I’ve owned a lot of vapes in the last couple of years but non were even close to the quality of OXVA. Besides the great, long lasting battery, the cartridges are just out of this world - they give amazing flavor for such a long time - I rarely need to buy a new one and even when I do they are easily accessible in any vape shop I come across. They don’t leak, nor have weird short circuit errors like I’ve encountered with my previous device. With the recent cartridge changes in Poland they were among the first ones to release adjusted versions of great quality which shows that they care about their customers and not only about making a quick buck like some other brands. The customer support is great and they truly care and listen to the feedback customers are giving them.
OXVA continues to impress with its strong build quality and reliable performance.
The brand focuses on user-friendly designs, consistent flavor delivery, and smooth airflow. Their devices are well-crafted, durable, and thoughtfully designed for everyday use. OXVA has earned its reputation as a dependable brand that balances innovation, comfort, and quality.
Très satisfait de la marque OXVA !
J’utilise une Xlim Pro 2 DNA et j’en suis vraiment ravi. Le design est soigné, l’appareil est pratique au quotidien et le rendu des saveurs est excellent. La qualité de fabrication est au rendez-vous et l’expérience de vape est très agréable. On sent que la marque porte une vraie attention à l’innovation et aux besoins des vapoteurs.
Je recommande OXVA sans hésitation !
OXVA is a highly reliable brand known for its outstanding quality and innovative design.
Their devices deliver excellent performance, smooth airflow, and long-lasting durability. OXVA products are easy to use, stylish, and suitable for both beginners and experienced users. Overall, OXVA stands out as a trusted brand that combines technology, comfort, and consistency in every product.
OXVA IS AWESOME FOR VAPING EXPERIENCE, BECAUSE OXVA ALWALYS give me vaping experience is the best , I love OXVA awese Device , best IN THE WORLD
oxva is the best pod I have ever used with a cool design and continuous improvements to keep improving the quality to make it even better, very nice

Resposta de Oxva
The service is excellent, and the place is very comfortable. The staff are friendly and provide excellent, detailed answers to questions. The product offerings are comprehensive, and the prices are also reasonable. I think the room design is very attractive and Instagrammable. I'll definitely be back.
Helpful Review Service. They sent a new product, without having to send back the previous one.

Resposta de Oxva
My Oxva Prime had stopped charging after being purchased just one month ago, this was the second unit to stop charging within 2 months. I contacted Oxva directly and found out my unit was covered under the Warranty. I sent evidence of purchase, picture of the box with the S/N Code and Batch Number with full details of the issue.
Oxva replaced the unit immediately, very impressed !
Great company, i contacted to support about my NeXlim, great peaople from support helped me and sent a new device completely for free in next few days.
Respond from them was fast and went straight to the point.
I'm so happy that i can use OXVA devices, best company with great support.

Resposta de Oxva
Calverton Nottingham
Excellent customer service care, Nick certainly went the extra mile explaining the wide range of products made available.
I was well overdue for a Mod update & my choice was VPRIME straight out the box fill & 💨 an added bonus being on my doorstep.
Even fits nicely in the hand, from out the box battery lasted all day with half battery 🔋 still left.
First impressions 10/10
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