Oz Air Online Avaliações 

323
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Good fitment and mostly easy to assemble. Only issue was the nyloc nuts supplied for magnets was difficult to tighten for the 2 bottom one due to the recess for a screw/bolt (unable to get spanner or... Ver mais

Avaliado com 4 de um total de 5 estrelas

I purchased this for one of my clients who is disabled who wanted to connect his aircon to his Google home. We installed and connected the aircon to Google home. However, on the Daikin mobile controll... Ver mais

Avaliado com 5 de um total de 5 estrelas

Simple and easy transaction. Purchased two Daikin air conditioner units as a very competitive price. They arrived at my door just a few days after purchasing (Melbourne metro area). Exactly as desc... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered two air diverters unassembled. The online bot was helpful in determining the correct size. The instructions to fit were also clear. The magnetic fitting allows me to fix them without spoilin... Ver mais

Detalhes da empresa

  1. Loja de Ar Condicionado
  2. Fornecedor de Ar Condicionado
  3. Fornecedor de Sistemas de Ar Condicionado

Escrito pela empresa

At Oz Air Online we provide the leading air conditioning brands and equipment direct to the public or trades. From split systems to ducted systems. We have the best prices guaranteed. Fast and free delivery Australia wide.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

323 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(323)

58 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Really happy with our Aircon filter…

Really happy with our Aircon filter material. The white is so much better than the grey because you can see any dirt and deterioration of the material a lot easier. It’s a nice thick quality material as well.

22 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I submitted an online enquiry through…

I submitted an online enquiry through OZ Air Online for air conditioning supply and installation. OZ Air then allocated my enquiry to one of their partners, Venture Air Conditioning, who provided a quote. I accepted the quote and paid a deposit for the supply and installation of two air conditioning units.

Unfortunately, Venture Air Conditioning failed to deliver or install the units as agreed, and I have been left out of pocket with no resolution. When I contacted OZ Air Online for support—since it was through their platform I was referred to Venture Air—I was told that they take no responsibility, stating the work wasn’t performed under their company and advised me to lodge a complaint against Venture Air instead.

This kind of lack of accountability is extremely disappointing. OZ Air Online should not be referring customers to unreliable third parties and then washing their hands of the issue when things go wrong. I would strongly caution anyone against using this platform.

23 de julho de 2025
Avaliação não solicitada
logotipo da Oz Air Online

Resposta da Oz Air Online

Hi Ilesh,

Thank you for taking the time to share your experience. We are genuinely sorry to hear about the difficulties you’ve faced, and we completely understand how frustrating and disappointing this situation must be.

To clarify, OZ Air Online operates strictly as a referral-only service, connecting customers with independent, licensed professionals.
We carefully vet the businesses we refer when we onboard, in this instance that standard of work/professionalism was not maintained.

Venture Air Conditioning is no longer affiliated with our platform.
Once concerns were raised about their conduct, we promptly ended our relationship with them and have made every reasonable effort to assist impacted customers, including attempts to help resolve this matter on your behalf.

Although the installation work was not conducted under our company, we take your feedback seriously and are truly sorry that your experience did not reflect the standards we strive to uphold.

We strongly recommend contacting NSW Fair Trading (or the equivalent body in your state) to formally lodge a complaint and seek to recoup your costs from Venture Air Conditioning. We understand how important it is to find a resolution, and they are best placed to assist in these matters.

If there’s anything further we can do to support you within the scope of our service, please don’t hesitate to reach out.

All the best, the Oz Air team.

Avaliado com 1 de um total de 5 estrelas

Go wholesale air conditioning there…

Go wholesale air conditioning there cheaper

14 de agosto de 2025
Avaliação não solicitada
logotipo da Oz Air Online

Resposta da Oz Air Online

Thankyou for your reply, we appreciate all constructive feedback.
We pride ourselves on high quality service and believe our reviews are a reflection of this. We do recommend all customers do their own due diligence and research prior to ordering. This would include looking at other companies pricing, reviews, shipping rates etc.
We feel that we are priced fairly for the market and have a wonderful customer service team to back up our sales. This same level of care is not necessarily reflected in all stores/websites.
We wish you all the best.

Oz Air Online.

Avaliado com 5 de um total de 5 estrelas

Mitsubishi 6KW Split System.

Mitsubishi 6KW Split System.
Great prices. Ordering process was seamless and easy Suoer fast delivery and communications egular and consistent throughout the process. Highly recommend.

25 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Great Buying Experience

Top rated Daikin A/C was waaay cheaper than purchasing in a shop. Fast delivery and great follow up. Very happy camper here & thoroughly reccommend!! Cheerz guys.

12 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Aircon filter

Only recently realised that the filter in the reverse cycle vent should be changed . Ordered from oz air great quality and communication and price . We feel
Like our health has already improved . Thank you

1 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Air Diverter

I ordered an Air Diverter Magnetic 7 Blade 608w x 600h. The price was reasonable, communication from the company was excellent, fast delivery and the product appears to be well made, sturdy and very easy to fix to the unit. Overall, I'm very happy with my experience. The diverter is positioned outside with the full afternoon sun on it. I hope it will be able to handle these conditions. Time will tell.

31 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Oz Air Great

Ease of use with your website the whole process was seamless from ordering the split system to delivery & installation. Very happy to recommend Oz Air Online

11 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Ozaironline review

I initially called to ask about the nearest pick-up location in Victoria, and while the phone operator wasn't able to help at the time, I submitted an enquiry online and was pleasantly surprised by how quickly I received a follow-up text. From there, communication was excellent—my questions were answered promptly and clearly. The whole process was smooth, and my installer was able to collect the unit from their warehouse without any issues. I’d highly recommend them based on their responsive service and overall efficiency.

7 de julho de 2025
Avaliação não solicitada

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