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Pacaso Avaliações 190

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sam Archaga and Michael Creed were incredibly helpful on our welcome call. Could not have been more interested in our well being and understanding of the Pacaso program. Made my wife and me very comfo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I worked with Sam Archaga as my sales rep, and I can’t say enough good things about him. He was consistently helpful, pleasant, and worked with me to create a clear sales strategy that got everything... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultora de imóveis

Sobre Pacaso

Escrito pela empresa

Own your dream second home for 1/8 the cost with Pacaso.

Enjoy an effortless escape to the place you love — for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.

Your home is cared for by a professional service team, ensuring it’s always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.

With Pacaso’s seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.

For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.


Informações de contato

Promotion box for Pacaso

There’s no place like your second home

Enjoy all the benefits of second home ownership for ⅛ the cost.

4,8

Excelente

O TrustScore é 5 de um total de 5

190 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

The Pacaso team is incredible

The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (supported by Lana & Amara) but also got us into the house days after closing on a short stay opening. This ensured the initial excitement for the purchase didn’t dwindle due to a few month delay before our first stay.

28 de março de 2026
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Resposta de Pacaso

Thank you so much for taking the time to share this! Getting you into your home right after closing was the best way to start this chapter. Welcome aboard!

Avaliado com 5 de um total de 5 estrelas

Exceptional Sales Support—Sam Made Everything Easy

I worked with Sam Archaga as my sales rep, and I can’t say enough good things about him. He was consistently helpful, pleasant, and worked with me to create a clear sales strategy that got everything done efficiently. It was a great experience! I also want to give a shoutout to Misha at Pacaso, whom I’ve worked with over the years. He’s always been a pleasure to deal with. Overall, top-notch team and service!

11 de março de 2026
Avaliação não solicitada
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Resposta de Pacaso

Thank you for the kind words! We're so glad Sam and Misha made the experience a great one and will be sure to pass along your compliments.

Avaliado com 5 de um total de 5 estrelas

Quick and efficient response to our questions. Very pleased.

Sam Archaga and Michael Creed were incredibly helpful on our welcome call. Could not have been more interested in our well being and understanding of the Pacaso program. Made my wife and me very comfortable. Exceeded expectations

18 de fevereiro de 2026
Avaliação não solicitada
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Resposta de Pacaso

It is great to hear that Sam and Michael provided such a welcoming experience and helped you feel comfortable with the co-ownership model. We hope this initial clarity serves as the foundation for many years of seamless and enjoyable stays in your new home!

Avaliado com 5 de um total de 5 estrelas

Amazing Home

Amazing home! Excellent team at Pasaco to work with and manage the home!

3 de fevereiro de 2026
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Resposta de Pacaso

Thank you for the kind words about the home and our local team! It is great to hear that our dedicated home management is helping you feel right at home.

Avaliado com 5 de um total de 5 estrelas

Michael Creed

Michael went above and beyond to make us feel comfortable with such an important purchase. He took the time to answer every question and ensured we found the perfect home for our family.
And he answers his phone every time I call!
His friendliness and professionalism made the experience not only easy, but exciting!

15 de agosto de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thank you for sharing your wonderful experience! We are thrilled that Michael went above and beyond, making your important home purchase comfortable and exciting. Congratulations on your new home!

Avaliado com 5 de um total de 5 estrelas

Just purchased a share in Hilton Head

Just purchased a share in Hilton Head. Everyone has been so welcoming and helpful. Can't wait for our first visit!

2 de dezembro de 2025
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Resposta de Pacaso

Thanks for sharing! We’re so excited to welcome you to Hilton Head and can’t wait for your first visit!

Avaliado com 5 de um total de 5 estrelas

New Pacaso Owner

Michael Creed made the entire Pacaso process seamless! Truly a wonderful experience!

30 de novembro de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thank you for sharing! We’re thrilled to hear Michael made your Pacaso experience seamless.

Avaliado com 5 de um total de 5 estrelas

Michael Creed was uber knowledgeable…

Michael Creed was uber knowledgeable and responsive throughout the sales process which really helped make us comfortable with the Pacaso model! We’ve had a great experience through both the purchase and early ownership phases and Michael and the Pacaso team are a huge reason for that. Our 2nd home is amazing, the scheduling platform and overall technology from Pacaso is user friendly, but the people at Pacaso are the differentiator.

2 de dezembro de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thank you for the kind words! We’re thrilled to hear that Michael and the Pacaso team made your experience smooth and enjoyable. We’re glad you’re loving your second home and our platform, and we look forward to supporting you for many stays to come!

Avaliado com 5 de um total de 5 estrelas

We love Pacaso!

Michael has been great! We are so happy with our purchase and couldn't be happier!

22 de novembro de 2025
Avaliação não solicitada
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Resposta de Pacaso

We’re so glad to hear this! It’s wonderful to know Michael made your experience great and that you’re loving your new home.

Avaliado com 5 de um total de 5 estrelas

Michael was awesome

Michael was awesome to work with … and continues to help us enjoy our home.

1 de setembro de 2025
Avaliação não solicitada
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Resposta de Pacaso

We’re thrilled to hear you’re enjoying your home! It’s wonderful to know Michael continues to make the experience easy and enjoyable.

Avaliado com 5 de um total de 5 estrelas

Michael is truly one of a kind

Michael is truly one of a kind! Hes caring, hardworking, helpful, and on his sh**. You would be incredibly lucky to work with him. Highly highly recommend!! Best experience with a realitor we’ve had!

Stephanie Dunn

20 de novembro de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thank you so much for the glowing review! We’re thrilled to hear you had such a positive experience and that Michael went above and beyond. We truly appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

Michael made the Pacaso purchase and on…

Michael made the Pacaso purchase and on boarding so easy! I had lots of questions and he walked me through it all. He’s been so hospitable and always available whenever we need him! He has gone the extra mile and made the experience a personalized one. Happy to have him as support on site.

2 de janeiro de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thank you for sharing! It’s great to hear Michael's been such a supportive resource, and we’re happy to have him helping you enjoy your home.

Avaliado com 5 de um total de 5 estrelas

Exceptional Service and Support

I had a truly fantastic experience with Pacaso from start to finish. The entire team was incredibly responsive and helpful throughout the process.

From the moment I first reached out, the customer service was extraordinary, making me feel like a VIP. They made the entire journey seamless and simple, answering all of my questions with patience and providing straightforward answers as I looked at different homes.

The high quality of their service is a major factor in owning a Pacaso. The transaction was handled with ease, and the Pacaso team did all the heavy lifting to complete the purchase. Knowing that a dedicated Home Manager team provides local support and is reachable and responsive right away gives me great confidence.

I highly recommend Pacaso to anyone looking for a hassle-free, luxury co-ownership experience. They truly deliver a white-glove approach!

26 de novembro de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thank you for sharing! We’re glad your experience was smooth and enjoyable from start to finish. It’s great to hear the team was responsive and helpful, and that having local Home Manager support gives you confidence in your new home.

Avaliado com 5 de um total de 5 estrelas

Excellent team top to bottom

Excellent team top to bottom. Very happy.

21 de novembro de 2025
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Resposta de Pacaso

We’re so happy to hear that your experience with the Pacaso team has been excellent from start to finish. We appreciate you being part of the Pacaso community.

Avaliado com 5 de um total de 5 estrelas

The share resale process was seamless…

The share resale process was seamless and simple. Pacaso did all of the heavy lifting and completed the transaction within a matter of days. I am a multiple share owner and continue to be very happy with my purchases through Pacaso.

26 de setembro de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thank you for sharing your experience! We’re so glad to hear the resale process was smooth and that you’re continuing to enjoy your Pacaso homes. We truly appreciate your trust and loyalty as a multiple share owner.

Avaliado com 5 de um total de 5 estrelas

Ownership

Amazing Company. I own shares in 2. A game changer concept.

31 de outubro de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying your Pacaso homes and the co-ownership experience. It’s wonderful to have passionate owners like you who see the value in what we’re building.

Avaliado com 5 de um total de 5 estrelas

Customer service has been… EXTRAORDINARY

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity. They've been trustworthy, focused on every detail and their tech is also a notch-above. I'm super happy!!! George D.

29 de outubro de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thank you for sharing your experience! We're thrilled you’ve felt supported throughout your journey and are happy with your Pacaso. We’re grateful for your trust and thrilled to have you as part of the Pacaso community!

Avaliado com 1 de um total de 5 estrelas

Potential owners should be fully aware of these risks before committing

I currently hold ownership in two Pacaso properties. In September 2024, I notified Pacaso of my intent to sell the shares I owned.
Despite repeated follow-ups — including multiple attempts to contact their CEO starting in March 2025 — Pacaso was unable to sell either of my shares for many months. Eventually, one share was sold in August 2025, nearly a full year after my initial request.
Unfortunately, the second property has now been on the market for almost a year, with no sale completed.
This experience has left me disappointed and frustrated. While Pacaso markets itself as a convenient and flexible way to own and sell shares in properties, my experience has been one of delays, lack of transparency, and pressure tactics that shift risk away from the company and onto owners.
I believe potential owners should be fully aware of these risks before committing.

22 de agosto de 2025
Avaliação não solicitada
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Resposta de Pacaso

Thank you for sharing your experience. We’re sorry for the frustration you’ve felt with the resale process. Our team has been in touch with you directly and will continue to provide support as your remaining share is marketed. While resale timelines can vary with demand, we’re committed to transparency and to helping our owners every step of the way. Your feedback is valuable and helps us improve the experience for both current and future Pacaso families.
- The Pacaso Team

Avaliado com 5 de um total de 5 estrelas

Everyone was so helpful and it was a…

Everyone was so helpful and it was a positive experience. We would highly recommend Pacaso

10 de julho de 2025
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Resposta de Pacaso

Thank you so much for your kind words! We’re thrilled to hear you had a positive experience and felt supported throughout the process. Your recommendation means a lot to us and we’re excited to welcome you to the Pacaso community!

Avaliado com 5 de um total de 5 estrelas

Very attentive service at every…

Very attentive service at every level--seemed very interested in our specific needs.

4 de julho de 2025
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Resposta de Pacaso

Thank you for your feedback. We're glad our team could provide attentive, personalized service to meet your needs. Welcome to Pacaso!

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