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Pacaso Avaliações 

198
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Complete Bait & Switch. I purchased a beautiful home based on the Home Share experience, only to find that the share part went completely out the window. Not only has the condition of the house a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the future of second home ownership, and Pacaso makes it possible. We love Paris and have always wanted to own something there. However, it's very hard logistically and financially. Paris real... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pacaso has a high quality bar. Our house has mostly Resotration Hardware furniture, and it has the feeling of a 5 star hotel. We love that our Pacaso is accessible for us, our families, parents an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultora de imóveis

Sobre Pacaso

Escrito pela empresa

Own the life you've earned, in the places you love, without the weight of owning it with Pacaso.

Enjoy an effortless escape to the place you love, for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.

Your home is cared for by a professional service team, ensuring it's always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.

With Pacaso's seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.

For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.


Informações de contato

Promotion box for Pacaso

Own the way you live

Enjoy all the benefits of second home ownership for ⅛ the cost.

4,5

Excelente

O TrustScore é 4.5 de um total de 5

198 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(198)

21 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Exceptional Service and Support

I had a truly fantastic experience with Pacaso from start to finish. The entire team was incredibly responsive and helpful throughout the process.

From the moment I first reached out, the customer service was extraordinary, making me feel like a VIP. They made the entire journey seamless and simple, answering all of my questions with patience and providing straightforward answers as I looked at different homes.

The high quality of their service is a major factor in owning a Pacaso. The transaction was handled with ease, and the Pacaso team did all the heavy lifting to complete the purchase. Knowing that a dedicated Home Manager team provides local support and is reachable and responsive right away gives me great confidence.

I highly recommend Pacaso to anyone looking for a hassle-free, luxury co-ownership experience. They truly deliver a white-glove approach!

26 de novembro de 2025
Avaliação não solicitada
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Resposta da Pacaso

Thank you for sharing! We’re glad your experience was smooth and enjoyable from start to finish. It’s great to hear the team was responsive and helpful, and that having local Home Manager support gives you confidence in your new home.

Avaliado com 5 de um total de 5 estrelas

Excellent team top to bottom

Excellent team top to bottom. Very happy.

21 de novembro de 2025
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Resposta da Pacaso

We’re so happy to hear that your experience with the Pacaso team has been excellent from start to finish. We appreciate you being part of the Pacaso community.

Avaliado com 5 de um total de 5 estrelas

The share resale process was seamless…

The share resale process was seamless and simple. Pacaso did all of the heavy lifting and completed the transaction within a matter of days. I am a multiple share owner and continue to be very happy with my purchases through Pacaso.

26 de setembro de 2025
Avaliação não solicitada
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Resposta da Pacaso

Thank you for sharing your experience! We’re so glad to hear the resale process was smooth and that you’re continuing to enjoy your Pacaso homes. We truly appreciate your trust and loyalty as a multiple share owner.

Avaliado com 5 de um total de 5 estrelas

Ownership

Amazing Company. I own shares in 2. A game changer concept.

31 de outubro de 2025
Avaliação não solicitada
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Resposta da Pacaso

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying your Pacaso homes and the co-ownership experience. It’s wonderful to have passionate owners like you who see the value in what we’re building.

Avaliado com 5 de um total de 5 estrelas

Customer service has been… EXTRAORDINARY

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity. They've been trustworthy, focused on every detail and their tech is also a notch-above. I'm super happy!!! George D.

29 de outubro de 2025
Avaliação não solicitada
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Resposta da Pacaso

Thank you for sharing your experience! We're thrilled you’ve felt supported throughout your journey and are happy with your Pacaso. We’re grateful for your trust and thrilled to have you as part of the Pacaso community!

Avaliado com 1 de um total de 5 estrelas

Potential owners should be fully aware of these risks before committing

I currently hold ownership in two Pacaso properties. In September 2024, I notified Pacaso of my intent to sell the shares I owned.
Despite repeated follow-ups — including multiple attempts to contact their CEO starting in March 2025 — Pacaso was unable to sell either of my shares for many months. Eventually, one share was sold in August 2025, nearly a full year after my initial request.
Unfortunately, the second property has now been on the market for almost a year, with no sale completed.
This experience has left me disappointed and frustrated. While Pacaso markets itself as a convenient and flexible way to own and sell shares in properties, my experience has been one of delays, lack of transparency, and pressure tactics that shift risk away from the company and onto owners.
I believe potential owners should be fully aware of these risks before committing.

22 de agosto de 2025
Avaliação não solicitada
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Resposta da Pacaso

Thank you for sharing your experience. We’re sorry for the frustration you’ve felt with the resale process. Our team has been in touch with you directly and will continue to provide support as your remaining share is marketed. While resale timelines can vary with demand, we’re committed to transparency and to helping our owners every step of the way. Your feedback is valuable and helps us improve the experience for both current and future Pacaso families.
- The Pacaso Team

Avaliado com 5 de um total de 5 estrelas

Everyone was so helpful and it was a…

Everyone was so helpful and it was a positive experience. We would highly recommend Pacaso

10 de julho de 2025
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Resposta da Pacaso

Thank you so much for your kind words! We’re thrilled to hear you had a positive experience and felt supported throughout the process. Your recommendation means a lot to us and we’re excited to welcome you to the Pacaso community!

Avaliado com 5 de um total de 5 estrelas

Very attentive service at every…

Very attentive service at every level--seemed very interested in our specific needs.

4 de julho de 2025
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Resposta da Pacaso

Thank you for your feedback. We're glad our team could provide attentive, personalized service to meet your needs. Welcome to Pacaso!

Avaliado com 5 de um total de 5 estrelas

Incredibly well informed and responsive staff.

We had several informative and productive meetings as well as a property visit, all on short notice. We went from introduction to the Pacaso concept to "closing" in one week, due to the well-informed staff that was incredibly responsive over a holiday weekend - very impressive!

30 de maio de 2025
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Resposta da Pacaso

Thank you for the thoughtful review. It was a pleasure working with you, and we’re glad the process met your expectations.

Avaliado com 5 de um total de 5 estrelas

The several people involved in our…

The several people involved in our purchase and introduction were spot on and very helpful. We had a somewhat unusual fund transfer situation at purchase date which was handled very well by staff.

29 de abril de 2025
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Resposta da Pacaso

It’s great to hear our team was able to support you and navigate the process so smoothly. We're so glad you chose Pacaso and congratulations on your new home!

Avaliado com 5 de um total de 5 estrelas

Diligent and Patient

Each Pacaso representative made an effort to respond to where we were in the process, with diligence and patience.

30 de abril de 2025
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Resposta da Pacaso

We’re so glad you felt supported every step of the way. It means a lot to us that the team’s patience and care made a difference. Congratulations on your new home!

Avaliado com 5 de um total de 5 estrelas

House is beautiful and ready to go

House is beautiful and ready to go. Pacaso People are responsive and professional when needed.

19 de abril de 2025
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Resposta da Pacaso

Thank you for the great feedback. We're glad to hear you're enjoying the home and that our team has been responsive and professional. We’re always here to support you and appreciate you being part of the Pacaso community.

Avaliado com 5 de um total de 5 estrelas

Expectations exceeded!

I work in the residential real estate business and have a well functioning team. I would like to think that I know another when I see it and I'd say that the team at Pacaso has exceeded expectations. I would recommend them and use them again if the opportunity arises. Great job!

22 de abril de 2025
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Resposta da Pacaso

Thank you for the thoughtful review. Coming from someone in the real estate industry, your kind words truly mean a lot. We're glad to hear our team exceeded your expectations and appreciate your recommendation and support.

Avaliado com 5 de um total de 5 estrelas

We appreciate Micha and the team!

We appreciate Micha and the way he helped us experience a Pacaso stay first hand before we purchased in Lake Tahoe! We are thrilled and can’t wait for our first stay in the home! All of the team has been exceptional and very professional! Thank you!

19 de abril de 2025
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Resposta da Pacaso

Thank you for the kind words and for sharing your experience. We're so glad Micha and the team were able to support you throughout your journey and help you experience Pacaso firsthand. We're thrilled for you and enjoy your first stay in your Lake Tahoe home!

Avaliado com 5 de um total de 5 estrelas

Great experience with Pacaso

Every person we were involved with during our transaction was professional, friendly, well informed and readily available if we had questions. Everything was handled professionally and seamlessly. We were very impressed from start to closing.

13 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Great experience getting a second home!

Had a great overall experience working with the Pacaso team from start to end of the sales process. The staff was very responsive and communicative throughout.

19 de dezembro de 2024
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Resposta da Pacaso

Thank you for the review! We're glad to hear you had a great purchase experience.

Avaliado com 5 de um total de 5 estrelas

As a second time buyer of a Pacaso

As a second time buyer of a Pacaso, they continue to impress with how easy they make the whole buying process for us.

18 de dezembro de 2024
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Resposta da Pacaso

Hi Daniel, thanks for the review. We're thrilled to hear the team delivered a great home buying experience -- again!

Avaliado com 5 de um total de 5 estrelas

Carmel Delight

We saw a gorgeous house online at Pacaso. We inquired about the property and got a call back promptly. Our Pacaso agent was in another part of the country, but despite that she flew to the property the next weekend to meet us there. She was helpful, concise, truthful and thoughtful about the property, the price and how Pacaso works. We were delighted with the house and with her work. She has followed through with every element along the way. We are delighted with the service and the new house.

20 de novembro de 2024
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Resposta da Pacaso

Hi Sam and Margie, thank you for your kind words. We’re thrilled to hear about the positive experience with your Pacaso agent. Welcome to your new home!

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