I ordered a care package and spent quite a bit of money on the package. The tracking number was invalid, and when I called to check on the tracking, I got a voicemail and nobody called me back.
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Veja o que dizem as avaliações
SO pleased!! Was looking for a nice care package to send my boyfriend while hes away at his internship, but so many other care package companies don't let you chose what you want to put in, or have wa... Ver mais
I just used Package Penguin to send my all-remote team a big box of their favorite snacks. This company has great customer service -- Paul told me when I would need to get my order in by for us all to... Ver mais
The package arrived at the appropriate time and with the cutest packaging. Definitely recommend for college students and for general care packages. I ordered the stuffed penguin as well, for what I be... Ver mais
4,4
Excelente
387 avaliações
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Review
So easy and delivered quickly even with everything going on. A great way to remind my grandma we love and miss her. She loves snacks so it was perfect!
18 de abril de 2020
Avaliação não solicitada
Package arrived quickly even in the…
Package arrived quickly even in the midst of the COVID-19 shutdown. Lots of choices of snacks to choose from to customize a package. Greatly appreciated as I am separated from my oldest son this Easter because of the crisis.
14 de abril de 2020
Avaliação não solicitada
Perfect for long distance gifting!
I sent a box of treats to a friend on her birthday, and she loved it! I was very pleased with the delivery service. The package arrived on the date I had selected, and I was also happy with the selection of products.
14 de abril de 2020
Avaliação não solicitada
Made the recipient very happy
Made the recipient very happy. He received his package very quickly and told me how grateful he was to know that someone cared so much.
13 de abril de 2020
Avaliação não solicitada
Great experience for first use, will use again
Snacks were reasonably priced and enjoyed, shipping was a bit surprising but nothing unreasonable. It showed up within the delivery window despite the COViD-19 madness right now which was a big relief given it was for someone in healthcare. I will definitely be continuing to use for care package needs, hopefully products will rotate too!!
8 de abril de 2020
Avaliação não solicitada
Package was well received and awesome!
Package was well received and awesome! Was 2 days later than anticipated but no biggie. They even substituted a few items that became unavailable after purchasing :)
3 de abril de 2020
Avaliação não solicitada
Great Variety
Fast shipping and great service. My nephew loved the variety of items in the care package I ordered. A few substitutions were made, but they were good substitutes.
3 de abril de 2020
Avaliação não solicitada
The package arrived on time
The package arrived on time, note was included, and she loved it :). Thank you Package Penguin! Will buy again some day.
25 de março de 2020
Avaliação não solicitada
I loved it
I loved it! My sister loved it even more when she received her package! I spelled something wrong and they fixed it before shipping it! I will definitely be ordering again!
16 de março de 2020
Avaliação não solicitada
The quality
The quality, and speed of shipping and variety of product was great highly recommend this site!!
17 de fevereiro de 2020
Avaliação não solicitada
Recipient never recieved package and…
Recipient never recieved package and customer service refused to give me a refund. Jet is a cheaper and more reliable alternative.
15 de fevereiro de 2020
Avaliação não solicitada
Resposta da Package Penguin
Hi Connor,
Your order was prepared and shipped to the address you provided. Unfortunately, that shipping address was incorrect. You verified this over the phone and the tracking information indicates the same. You contacted us 4 months after the order was placed to notify us of the issue and request a full refund. We cannot acknowledge this refund as it is well outside our refund policy time-frame and we cannot accept responsibility for being provided incorrect information.
It is unfortunate that you felt inclined to post multiple 1-star reviews across our platforms, while leaving out all of the relevant details. We strive to ensure our customers feel the utmost satisfaction with our service at all times. Your "review" is not an accurate depiction of the way we conduct business, now or ever.
Sincerely,
Paul
Things could be cheaper...
Things could be cheaper but the service is useful and accurate. Also they tend to have fast shipping.
14 de fevereiro de 2020
Avaliação não solicitada
Sent to my Grandson in college he loved…
Sent to my Grandson in college he loved every item in the basket thank you for helping me with my order and sending such a great basket!! I’ll definitely order again
9 de fevereiro de 2020
Avaliação não solicitada
Nice and easy gift! Comes on time!
Nice and easy gift for someone for a special occasion! Mine came as ordered and perfectly on time!!
6 de fevereiro de 2020
Avaliação não solicitada
Great service, reasonable prices.
Love that you can pick your own items. The time between ordering and when it actually shipped was a little long. Would order earlier next time.
15 de dezembro de 2019
Avaliação não solicitada
Great experience!
So many choices to pick from and shipped quickly!
10 de dezembro de 2019
Avaliação não solicitada
great experience package was delivered…
great experience package was delivered on time exactly what i ordered. love it!
13 de novembro de 2019
Avaliação não solicitada
My friend was very glad to get his…
My friend was very glad to get his package. Arrived on time.
6 de novembro de 2019
Avaliação não solicitada
Great service!
I made an error in my delivery address, and was very worried that I would not fix the mistake in time because their emergency phone hours were over for the day. I emailed them instead as a last resort, and a wonderful customer service agent, Paul, fixed it within the hour! It helped a lot!
6 de novembro de 2019
Avaliação não solicitada
Great service
Great service! Got my Halloween package to it’s destination exactly on Halloween 😊
6 de novembro de 2019
Avaliação não solicitada
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