870 litre cushion box ordered, it arrived early which was unexpected but very welcome. Some damage - possibly in transit, but thankfully it appeared to be to a non structural base part. Took pic s... Ver mais
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Veja o que dizem as avaliações
♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation... Ver mais
A empresa respondeu
I’m afraid we bought a shed which wasn’t particularly sound. When I complained about it and sent them some pictures of the damage to be fair they sent me a refund. Honestly can ask more than that. Ver... Ver mais
I bought 2 outdoor storage containers in April last year. They were a good price and seemed fairly robust. Alas, despite having had very limited use, the locking mechanism on both has come apart -... Ver mais
Detalhes da empresa
Escrito pela empresa
At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.
Informações de contato
Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon,, SS15 6TF, Essex, Reino Unido
- support@packeddirect.com
- packeddirect.com
4,1
Muito Bom
633 avaliações
Respondeu a 55% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good value, good quality
Came promptly, was sturdy and of high quality at a good price, 20 second assembly, push & click wheels.
20 de maio de 2025
I like your product
I like your product. The packaging and customer services are excellent
20 de maio de 2025
Good communications
Good communications, prompt delivery, product a bit flimsy but easy to assemble and suitable for the purpose I needed it for.
18 de maio de 2025
Just what I was looking for thanks
18 de maio de 2025
Excellent customer service
Ordered a paddleboard and unfortunately the wrong item was delivered. I contacted the company by email and received a response stating the correct item would be sent out the following day. This item arrived with no problem and Packed Direct arranged collection of the incorrect item.
I was so impressed with the customer service from 2 members of staff (I & V) that I ordered another paddleboard yesterday and received it today. Thank you both for your help.
29 de maio de 2025
Avaliação não solicitada
This company is impossible to contact
This company is impossible to contact! I’ve tried numerous times by telephone with no one ever answering. I’ve also tried emailing via their contact form only to receive no response. Absolutely appalling. The free padlocks supplied with storage boxes don’t appear to work when following the pack instructions (3 people have tried with no luck), but can I get an answer to my request for better instructions? NO. What type of company is this when a customer cannot contact. Beware! Dreadful experience….
1 de abril de 2025
Avaliação não solicitada
Awful
Ordered a bag for my sons birthday, delivery due 17 may, tracking said out for delivery with yodel all day 17 may until approx 9:30 pm when it changed to delivery 21 may.
17 de maio de 2025
Avaliação não solicitada
Sceptical
Firstly, please don't use yodel. They ended up delivering a week late, with no notice, having failed to make one scheduled delivery.
Having put it together yesterday, I am sceptical of the weatherproofness as the lid doesn't seal with the body of the box. It just loosely rests on it with obvious areas where the lid is not even touching the box, causing a gap where water will ingress.
20 de abril de 2025
Shocking don’t answer phone or emails…
Shocking don’t answer phone or emails no customer service please cease asking me for reviews Rubbish company
18 de abril de 2025
very good thank you ...
18 de abril de 2025
Delivered to wrong place!
Production is ok, but was delivered to wrong property, only by chance driving around did I find the package. Not good enough when I gave delivery people what3words.
18 de abril de 2025
Good communication throughout the order…
Good communication throughout the order & delivery process
17 de abril de 2025
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