This is my 2nd purchase from them and God the package came in pretty mint condition! and It took very fast to ship the parcel! Love you Pack turtle from the Philippines!
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Veja o que dizem as avaliações
The FJ40 diecast vehicle was new in package as described. The specific color wasn't given and I was only interested in Capri Blue (light blue w/ white roof and silver bumper). On my monitor it looked... Ver mais
A empresa respondeu
Ordered the Hot Wheels City Expansion Track Pack and it was shipped the same day. Very carefully packaged and in perfect, new condition. This item is frequently sold out at Target and Amazon and Pack... Ver mais
A empresa respondeu
Purchase, payment, delivery - everything went smoothly from A to Z. The action figure was so well packaged that it arrived in perfect condition. In addition, the contact with Pack Turtle was very frie... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Selling everything fun and collectible. Toys, action figures, collectibles, games, t-shirts, pet toys and more!
Informações de contato
Chesapeake, Virginia, Estados Unidos
- 888-382-3967
- help@packturtle.com
- packturtle.com
4,7
Excelente
116 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything's fine!
Purchase, payment, delivery - everything went smoothly from A to Z. The action figure was so well packaged that it arrived in perfect condition. In addition, the contact with Pack Turtle was very friendly, every email was answered in the shortest possible time. Therefore, my purchase from Pack Turtle was an all-round positive experience.
24 de maio de 2025
Resposta de Pack Turtle
Thank you so much for your wonderful review! We’re thrilled to hear that your entire experience—from purchase to delivery—went smoothly and that your action figure arrived safely. Providing friendly and timely support is very important to us, so it means a lot to know you felt well taken care of. We truly appreciate your support and look forward to serving you again at Pack Turtle!
Resposta de Pack Turtle
We really appreciate your feedback! It’s awesome to know you’re happy with the shipping speed and prices. Hope your figure is a great addition to your collection! Feel free to reach out anytime if you have any questions. Thank you.
Excellent quality product and very fast…
Excellent quality product and very fast delivery
I really appreciate and support your business
Thanks for all
19 de maio de 2025
Resposta de Pack Turtle
Thank you so much for the kind words and support! We're thrilled to hear you were happy with the action figures and how quickly they arrived. It truly means a lot to us to have customers like you — thanks again for choosing Pack Turtle!
Great and Fast shipping
Great and Fast shipping, great deals, and great communication
19 de maio de 2025
Resposta de Pack Turtle
Thanks so much for the great review! We’re happy to hear you’re pleased with the fast shipping, deals, and communication. It means a lot to us, and we’re always here if you need anything. Looking forward to helping you again soon!
Resposta de Pack Turtle
Thank you for the 5-star review! We're so glad you found our service easy and fast — that’s what we strive for. We really appreciate your support and are grateful to have you as a customer!
Resposta de Pack Turtle
Thanks so much for your review! We're glad to hear your item shipped quickly. We appreciate your support and hope to see you again soon!
Great price and fast shipping!
12 de maio de 2025
Resposta de Pack Turtle
Thank you so much for your review! We're really glad to hear you were happy with the price and how fast your order arrived. We're always here if you have any questions — don’t hesitate to reach out!
Shipped fast and packed well!
6 de maio de 2025
Resposta de Pack Turtle
Thank you for the review! We’re happy your order arrived quickly and safely. We appreciate your support and look forward to seeing you again soon! If you ever need anything, feel free to reach out.
Resposta de Pack Turtle
Thanks so much for the 5-star rating! We’re glad you had a great experience and appreciated the careful shipping. We work hard to offer fair pricing and reliable service—feel free to contact us anytime, and we hope to see you back again soon!
Easy to order and deal with
Easy to order and deal with. Great price and quick shipping!! Loved everything and overall it was a great experience!
Will purchase from Pack Turtle again!!
28 de abril de 2025
Resposta de Pack Turtle
Thank you so much for the awesome review! We're thrilled to hear you had a smooth experience and loved everything. It means a lot to us that you'd shop with Pack Turtle again—we'll be here whenever you need us!
Resposta de Pack Turtle
Thank you so much for your review! We're glad to hear everything arrived quickly and as described. If you ever need anything or have any questions, don't hesitate to reach out. We appreciate your support and hope to serve you again soon!
Allow me to start with the positives
Allow me to start with the positives: Those who responded to me via support were extremely kind and professional. They understood my frustrations and helped me resolve the issues at hand every step of the way. They were courteous and forthright and quick to reply. So I am thankful for the support desk. That being said, as a whole, I'm honestly extremely disappointed in this website. It was referred to me by an avid collector. Yet, had I known the wait times for items would be months on end, with some wait times having no release dates ever established (after having been constantly changed), I'd have never ordered from here to begin with. It's been a very frustrating experience. I understand there appear to have been issues with the suppliers; but the frustration remains, regardless, leaving a sour taste in my mouth.
23 de abril de 2025
Resposta de Pack Turtle
Thank you for your honest feedback, and for recognizing our support team's efforts. We completely understand your frustration regarding the preorder delays with one of your items. Preorders can be tricky, as release dates are set by the manufacturers and often change due to production delays or shipping issues — which are unfortunately beyond our control. We keep customers informed as updates come in, and we share your disappointment when timelines shift unexpectedly.
Very fast shipping
Very fast shipping. Item was well packaged and as described. I would order from them again. Thank you.
24 de abril de 2025
Resposta de Pack Turtle
Thank you for the kind review! We're glad to hear your Jack and David 2-pack from An American Werewolf in London arrived quickly and in good condition. We truly appreciate your support and would be happy to have you shop with us again. Enjoy the figures!
Good service.
Package shipped and delivered as advertised. Product was not damaged.
7 de abril de 2025
Resposta de Pack Turtle
Thank you so much for your review! We're glad to hear that your package arrived safely and on time. If there's anything else we can do to make your experience even better, feel free to reach out. We appreciate your support!
Ridiculously fast
Ridiculously fast response and delivery! It Came well packaged. No damage. Figurines are perfect. Absolutely love it. Zero complaints.
3 de abril de 2025
Resposta de Pack Turtle
Thank you for the amazing feedback! We’re so happy to hear that your order arrived quickly and in perfect shape—and even happier that you love your figures! That means the world to us. If there’s anything else we can help with, don’t hesitate to reach out.
First Timer
This was my first time using you guys. My order was shipped out and received in a timely fashion
3 de abril de 2025
Resposta de Pack Turtle
Thank you for the 5 stars and for shopping with us—we’re so glad your first experience went smoothly! We're all about being reliable, so it's great to hear your order arrived on time. Hopefully, it’s the first of many more to come. Thanks again!
My package came fast!
My package came fast!! I mean fast 😁,I like pack turtle.im going to order future purchases soon !
2 de abril de 2025
Resposta de Pack Turtle
Thanks so much for the kind review! We’re happy to hear your package arrived quickly and that you’re pleased with your purchase. We’re looking forward to your next order! Feel free to reach out with any questions. Thank you again!
Resposta de Pack Turtle
Thank you for taking the time to leave us a review! We’re thrilled to hear you’re happy with our fast delivery and packaging. We truly appreciate your support and look forward to serving you again soon. If you need anything, don’t hesitate to reach out—we’re happy to help!
Great communication and prompt shipping…
Great communication and prompt shipping once items were available. Questions were answered quickly when contacting
25 de março de 2025
Resposta de Pack Turtle
Thank you for the wonderful review! We're thrilled to hear you were satisfied with our communication and shipping. We’re always here to help, so feel free to reach out anytime! Your support truly means a lot to us, and we can’t wait to serve you again soon!
Orders always arrive in a timely manner…
Orders always arrive in a timely manner and are exactly as pictured.
18 de março de 2025
Resposta de Pack Turtle
Thanks so much for your kind words! We're happy to hear your orders always arrive on time and just as pictured. We truly appreciate your support and hope to see you again soon!
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