Easy transaction, quick delivery with good communication throughout. I bought the Beachbox shower for surf trips and camping. Great piece of kit. Will definitely use Paddle Outlet again!
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Veja o que dizem as avaliações
I was surprised when I saw this shop has yak attack products in stock. I bought black pack in orange color. Very happy with the service. Previously I ordered couple yak attack items from USA but then... Ver mais
Fantastic, extremely responsive service and quick free delivery to EU. There were some minor issues with kayak, but it was a manufacturer's fault.
Very friendly and professional service; the kayak arrived on time. I would recommend Paddle Outlet to anyone, and I will certainly use them again
Detalhes da empresa
Escrito pela empresa
We specialise in selling premium paddle sports equipment within the UK and the EU.
Informações de contato
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, Reino Unido
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
4,9
Excelente
240 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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Excellent service
8 de julho de 2024
Very quick delivery would definitely…
Very quick delivery would definitely use again.
6 de julho de 2024
Great product
Very quick delivery took less then 48 hrs .Great product easy to pump up and felt very safe in the sea . Great price aswell.
24 de junho de 2024
Shipped to the US
I am in the US. The kayak I wanted was no longer available over here I purchased from paddle outlet and couldn’t be more pleased with the help they provided while my kayak was stuck in customs (Fed Ex issues). Getting the kayak to the US was quick, without the delay in customs, I would have had the kayak in the 5 days they stated it would take. Paddle outlet was fast to answer any emails and inquiry’s. Great company to work with.
14 de junho de 2024
Resposta da Paddle Outlet
Happy to be of assistance and pleased we could get everything sorted out for you.
Would recommend this company
I was afraid to order from a company in a different country. But glad I did. Just got the kayak chair I ordered. Came in faster than the kayak, lol. I was also informed every step of the way on the location of package. Thanks 👍👍
2 de julho de 2024
Resposta da Paddle Outlet
We pride ourselves on being able to ship to many different countries outside of the UK. Pleased you were happy with the service
Used them a few times
Used them a few times, always deliver quickly. Excellent service
18 de junho de 2024
Good overall experience
Good service, fast responses to emails and trouble-free delivery to germany. THANKS
19 de junho de 2024
Paddle Outlet made a mess...
I ordered a seat for a kayak fully aware that I will have to pay import customs. As usual, I put in my working address for shipping, and personal address for payment. Unfortunatelly, Paddle Outlet made a mess of that, so DHL charged import customs to my company! That made a hole lot of problems for the company. Finally, we managed to transfer that bill to me, but in the procces expenses literally doubled. I grossely overpaid that seat thanks to this store. Never again...
10 de junho de 2024
Resposta da Paddle Outlet
Hi Tihomir,
We at Paddle Outlet feel that this is a harsh review of our services.
Shipping to Europe is much more complicated than it used to be and we are proud of the level of service we provide our European customers.
That said, the Billing Address on an order is most often used for payment verification to prevent fraudulent orders. The Shipping Address is used to arrange delivery of the items. In future it may be worth contacting the retailer at the time in order to make sure something like you've experienced doesn't happen again.
It is however worth noting, that we do not have any control over Importation Taxes, we used the Delivery Address as given to us and apparently the courier has charged you incorrectly. However we cannot confirm this is the case as at no point in the process did you contact us to see if we could help at all.
At Paddle Outlet we have strong working relationships with the couriers we use and it is possible that we may have been of some assistance. Which is why I do not believe a 1* review is a reflection of our business or services, we have shipped a great product, as ordered when requested and the courier has charged you based on the Delivery Address provided, you have decided that this is our fault and yet not given us a opportunity to assist you.
As such we would appreciate it if you would consider amending your review?
Regards
Conor
Nice store
I liked - interesting and wide assortment for Yakattack.
And prices were fine too.
I had some questions and response were received fast and it was quite personal.
Additionally - store is making good promotions which made me place a final order. Recommended store.
30 de maio de 2024
Resposta da Paddle Outlet
Pleased you're happy with our service
A problem occurred with the inflatable…
A problem occurred with the inflatable kayak I purchased, Paddle Outlet sent a replacement cover within 2 days. Amazing service. Thanks.
30 de maio de 2024
Great service,quick delivery
Great service,quick delivery. Happy customer-sup pump working great!!!👍
11 de maio de 2024
Good Shipping from EU Warehouse
1 de maio de 2024
Resposta da Paddle Outlet
Good to hear that you're happy with your products
They gave me a refund for an item that…
They gave me a refund for an item that was defective and they could not replace it. It was done promptly.
23 de abril de 2024
Resposta da Paddle Outlet
Sorry that you had a issue with your item on this correct, I'm pleased you were still happy with the service you received
Ordered blackfoot angler 130
Ordered the blackfoot angler 130 and it was shipped to the Netherlands quite rapidly and without issues. There was a YakAttack fishing crate freebie offer on, but unfortunately it wasn’t available outside the Uk, but they gave me a 5% discount on the kayak instead.
1 de maio de 2024
Avaliação não solicitada
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