Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This was my second time ordering from Ryde and both times the products and customer service have been exceptional. Larnia goes above and beyond. 10/10 thank you so much!

Avaliado com 5 de um total de 5 estrelas

Fantastic product - bought a couple of shoot samples/misthreads for an absolutely bargain price…. I’m a garment tech & I can’t find anything wrong with them. Recommended & showed mine to a friend who... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Unfortunately the coat was the wrong size for me but if it hadn't been too small I'd've paid double. The quality is amazing and the design is modern without being something that will go out of fas... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a lovely bunch of people, bought a “doesn’t cost the earth” robe and was incredibly pleased with the customer service even when I wasn’t a big ticket customer. Was so impressed I bought another... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Esportes Radicais
  3. Loja de Roupas
  4. Loja de Acessórios para Montaria
  5. Loja de artigos para esportes ao ar livre
  6. Clube de natação

Escrito pela empresa

Ryde create sustainable outdoor clothing that is kind to people and the planet. From change robes to organic hoodies, we design gender neutral products for everyone and everywhere. Female founded and inclusive, we’ve found our place somewhere in between the extraordinary and every day adventure. From peak to pub, beach to bar - we’re less about personal bests and six pacs and more about slow living, good views and a brew. Shifting the focus from doing less harm to doing more good, we believe big change starts small - from product to environment to people.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

192 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(192)

14 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Great Coat

Well made delivered quickly. Only issue is sizing. Whilst they are oversized the small we bought is huge. Suggesting is fits 8 - 10 is very misleading unless it is just for changing in at the beach.

20 de dezembro de 2025
logotipo da Ryde

Resposta da Ryde

Hey! Thank you for taking the time to leave a review and we’re really pleased to hear you were happy with the quality and delivery. Hope you've had a lovely Christmas. Our sizing guide is based on extensive customer feedback and testing but it can be tricky to get right for everyone. We haven’t had issues raised before around the sizing, so if the robe you received feels significantly larger than expected, it could be an individual manufacturing error. Please always email us at hello@ryde.store if you have any concerns and we'd be happy to help!

Avaliado com 5 de um total de 5 estrelas

No complaints

Although it was Christmas time and most delivery's at that time of year are chaotic my order arrived promptly at the time promised and even better my order was in the sale so no brainer ordering from Ryde
five stars easily earned.

18 de dezembro de 2025
logotipo da Ryde

Resposta da Ryde

Thank you so much. Wishing you all the best for 2026!

Avaliado com 5 de um total de 5 estrelas

Ryde has the BEST customer service & team

Ryde has the BEST team with first class customer service. My coat had an issue with its zip and Larnia and her team offered to replace it immediately. They took the time during the busiest time of the year to send me a replacement. I’m so grateful for their support as I use my coat for work and without it my life was less happy! These coats protect you from wind and rain and keep you warm and functional in any conditions. I can’t recommend them highly enough. Thank you Ryde!

17 de dezembro de 2025
logotipo da Ryde

Resposta da Ryde

Thank you so much for the lovely review. It's honestly our pleasure - hope you had a great Christmas and wishing you all the best for 2026!

Avaliado com 5 de um total de 5 estrelas

Best coat ever.

Absolutly over the moon with this company, I ordered my coat and it was with me in 48 hrs and the quality is second to none well done guys if I could give a higher score I would thank you for making my dog walks dryer and warmer 😊 👏.

19 de novembro de 2025
logotipo da Ryde

Resposta da Ryde

Hi Debbie, this is so so lovely. Thank you so much! 🙏

Avaliado com 5 de um total de 5 estrelas

Does not cost an earth

I have bought a missthread/shoot robe at an absolute bargain price and I can’t find anything wrong with it at all.It’s amazing, perfect for what I need it for which is keeping me dry on my way to work. Also, I have emailed them few times to discuss the sizing and their customer service is spot on. Hanna deserves a pay rise. ♥️totally recommend it!

6 de novembro de 2025
Avaliação não solicitada
logotipo da Ryde

Resposta da Ryde

Thank you so much for such a lovely review! It's been our pleasure chatting to you and we're always here - stay in touch! Happy adventuring in your new Ryde robe and Hanna will no doubt have this printed off and stuck on the fridge 😉

Avaliado com 5 de um total de 5 estrelas

Fantastic product

Fantastic product - bought a couple of shoot samples/misthreads for an absolutely bargain price…. I’m a garment tech & I can’t find anything wrong with them. Recommended & showed mine to a friend who immediately ordered! Already the ultimate dog walking coat, tho currently too warm to wear it, I know it’ll see some action this winter both in the country & up at the beach 😊

1 de novembro de 2025
logotipo da Ryde

Resposta da Ryde

Hi Mary, thank you so much for your order and for spreading the word. It means a lot. Our Doesn't Cost The Earth range are items that we don't class as 'perfect' - i.e. may have been worn once on a photoshoot, or have some slight misthreading. It's our way of giving back and helping people grab a bargain/eliminating waste. Please tag us in any dog related adventures, they always make our day! P.s we are always looking for garment techs if you wanted to drop us an email!

Avaliado com 5 de um total de 5 estrelas

Small family company

Small family company, very personal service, very helpful, dealt with refund quickly even though they were experiencing staff issues due to COVID. This company was recommended to me & I would recommend onward.

2 de outubro de 2025
logotipo da Ryde

Resposta da Ryde

Hi Val, thank you so much - it means the 🌍

Avaliado com 5 de um total de 5 estrelas

What a lovely bunch of people

What a lovely bunch of people, bought a “doesn’t cost the earth” robe and was incredibly pleased with the customer service even when I wasn’t a big ticket customer. Was so impressed I bought another, communication was amazing and customer service was spot on. What customer service should be. Thanks everyone!

Name dropping Hannah here as she deserves it. What amazing people :)

8 de setembro de 2025
logotipo da Ryde

Resposta da Ryde

Hi Craig, thank you so much for the kind words. There's no such thing as a big ticket customer in our eyes, we appreciate every single order 😊 happy adventuring! Thank you for the support

Avaliado com 5 de um total de 5 estrelas

Highly recommend this company

Absolutely love this company and would highly recommend. Their customer service is fantastic, so helpful when querying sizing, quick response to emails and even remembered me from a previous question I’d asked. The size they recommended was spot on, I absolutely love the coat, great quality and all the pockets! (It’s the simple things in life)

21 de agosto de 2025
Avaliação não solicitada
logotipo da Ryde

Resposta da Ryde

Hi Catherine, thank you so much for the kind words and support, our pleasure ❤️

Avaliado com 5 de um total de 5 estrelas

Super company to do business with

Super company to do business with, oozes quality and genuine customer service. Every item I’ve purchased has been top quality and stands the test of time despite what life throws at them. Thank you Ryde

2 de abril de 2025

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais