I did not receive my shipment even though USPS marked it as delivered. I expected a hassle and no real resolution. Paleovalley was very responsive, offered suggestions and then made everything right.... Ver mais
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Veja o que dizem as avaliações
100% Grass-Fed Bone Broth Protein in Vanilla is fantastic! The ingredients are clean, and the quality is excellent. I’ve been really impressed with the product overall. On top of that, their customer... Ver mais
A empresa respondeu
Everything I’ve bought from them is wonderful. Amazing outstanding ingredients. Taste extremely good. Just got the meat sticks and I can’t stop eating them. Golden, milk is amazing. Delivery was fast... Ver mais
A empresa respondeu
Purchased Paleovalley beef sticks - Teriyaki. Several have spoiled inside the unopened packaging. It’s disgusting. There is NO access to their “contact us” webpage. No customer service contact numbers... Ver mais
A empresa respondeu
4,2
Muito Bom
616 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Love the Product - Not the Delivery Service
While I love the product and the fact that there is so much thought and effort behind every aspect of high quality food, I wish Paleovalley used a better and more efficient method of delivery. I ordered 3 packages of beef sticks on October 18 and did not receive them until October 29. I was hoping to have them delivered much sooner to provide my boys with healthy snacks prior to their volleyball practices and games. The company did offer a discount on my next order, but I’m hesitant to order again if it takes almost 2 full weeks to receive.
29 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for your thoughtful follow-up. I really appreciate you taking the time to share your perspective. Your insight and experience mean a lot-and we will ensure your suggestion is passed along for review.
I’m really glad our team has been in touch to help support you. We truly value hearing directly from customers like you-it helps us keep improving and create the best possible experience for everyone who loves our products.
Thanks again for your time and your feedback - it really means a lot to us.
Great products and great customer…
Great products and great customer service!
29 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this! We’re so happy to hear you’re enjoying the products and that our team was able to provide a great experience. Your kind words mean a lot to us. 💛
The product is excellent -it shipped…
The product is excellent -it shipped and got to the mail box in a timely manner and the price is very competive for a high quality snack -this ain’t no slim Jim or beef jerky
22 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this kind review, Ryan!
We’re really grateful to hear that your order arrived quickly and that you’re enjoying the sticks. It means a lot to know you appreciate the quality and care that go into making them- comments like yours truly make our day. 💚
We’re so thankful to have you as part of our Paleovalley family!
Loved the product
Loved the product, wish I could afford more. Customer service is exceptional as well as products.
27 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this Becky! It really warms our hearts to hear how much you’ve enjoyed the products and that our team made a great impression. We’re truly grateful for your support and kind words. 💛
Every product I have tried has been of…
Every product I have tried has been of excellent quality. The refund service I needed for one flavor I did not care for was handled swiftly with no issue. This encourages me to continue to order from Paleo Valley.
27 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing your experience! We are delighted to hear you have been enjoying the quality of our products and that our team was able to make your refund process quick and easy. It means a lot that you plan to continue ordering with us and we are so grateful for your support. 💛
The matter at hand was handled quick and professionally. I love the beef sticks, my afternoon pick me up.
The matter at hand was handled Qu
22 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there,
Thank you so much for your kind words! We’re really glad to hear that your concern was handled quickly and professionally, and that you’re loving the beef sticks — they make the perfect afternoon pick-me-up.
We truly appreciate your support and are so happy to have you as part of the Paleovalley family! 💛
Warmly,
The Paleovalley Team
great company
great co, great selection of products I personally like their bone broth I use the choc or vanilla in my my morning oatmeal adds the extra kick for ur morning energy. the beef sticks are also great for a quick protein snack .
25 de setembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
We love hearing how you’re using our bone broth and beef sticks in your daily routine! Adding the Chocolate or Vanilla Bone Broth to oatmeal sounds like such a delicious way to start the day.
Thank you for sharing your experience and for being part of the Paleovalley family!
Warmly,
The Paleovalley Team
I love all the products I've tried…
I love all the products I've tried through this company. I had an amazing experience communicating with Andrea from customer service regarding my order being damaged by racoons! She was so helpful and easy to talk to and went above and beyond to make it right
for me!!!!!!!
24 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
We’re so glad to hear you’ve been enjoying our products—and that Andrea was able to turn a raccoon mishap into a positive experience! She’ll be so happy to know her care and quick help made a difference.
Thank you for taking the time to share your experience and for being part of our Wild Pastures family!
Warmly,
The Wild Pastures Team
Quality Company with Quality Products
Quality Company with Quality Products. Customer Service is exceptional.
22 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for your kind words! We’re so happy to hear that you’ve had such a great experience with both our products and our customer service team. We truly care about making sure every customer feels supported and confident in what they’re ordering. Your feedback means a lot to us!
Warmly,
The Paleovalley Team
PaleoValley products are fantastic!
PaleoValley products are fantastic! Clean ingredients that you can understand without all the chemical additives.
I LOVE their Bone Broth (Chocolate, Salted Carmel and Vanilla). It makes it easy for me to get the amount of protein that I need by adding Salted Caramel to my morning coffee and having a cup of hot chocolate before I go to bed. I'm even sleeping better!
I add the Vanilla Bone Broth to both coffee and Lavendar-Chamomille tea. No more sugar and creamer for me!
22 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this! We’re thrilled to hear how much you’re enjoying our Bone Broth flavors and that they’ve become such an easy (and delicious) part of your routine. Knowing they’re helping you meet your protein goals and even sleep better makes our day. We truly appreciate your support and love having you as part of the Paleovalley community!
Warmly,
The Paleovalley Team
I absolutely love this company
I absolutely love this company! Great products and great ingredients. Customer service is great too!
20 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our products and that our customer service team has made a positive impression. Your support means a lot to us, and we’re so grateful to have you as part of our Paleovalley family.
Warmly,
The Paleovalley Team
Tastes great
After we received our first shipment we promptly ordered again! We really like all of the different meats and flavors. Every time we leave the house we take a few meat sticks with us just in case we need something to eat before returning home. So much better and healthier than grabbing a snack at a fast food restaurant.
The only negative thing is we can't find on the package the best use by date. That would be helpful.
15 de setembro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for your wonderful review! We’re so glad to hear you’re enjoying the variety and convenience of our meat sticks — they really do make the perfect on-the-go snack.
You’ll find the best-by date either printed directly on each stick’s packaging or on the outer bag that held all of the sticks. If for any reason it’s not visible, please know that all of our meat sticks are good for up to one year from the date of purchase.
We really appreciate your feedback and your continued support!
Warmly,
The Paleovalley Team
Have a cup of delicious Bone Broth with me.....
With so many food sensitivities and allergies, I have finally found a source of supplemental nutrition. I am still discovering all the available products. I appreciate the founder's personal story and passion of research and health success. Thank you also for the quick responses in customer care.
21 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for sharing this! We’re thrilled that our bone broth has been such a good fit for your needs, especially with food sensitivities in mind. Our team and founders truly care about helping others find clean, nourishing options, so your kind words mean a lot. We’re so glad you’ve had a great experience with both our products and our customer care. Cheers to many more cozy cups of bone broth! 💛
Excellent Quality Products and Great Customer Service
The guarantee Paleo Valley Offers made me decide to try their Bone Broth Protein Powder. I order 3 different flavors. I love 2 of the 3 and I contacted them. They kindly refunded my money for the flavor I didn't like. Knowing that this protein powder is super healthy and so good for you is a huge plus! No crazy additives or dyes. I highly recommend this company and especially their Bone Broth Protein Powder.
1 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for your thoughtful review! We’re so happy you decided to give our Bone Broth Protein Powder a try and that you’re enjoying your favorites. We always want our customers to feel confident and cared for, so we’re glad our guarantee made that easy. Your support and recommendation mean a lot to us — here’s to many more healthy and delicious shakes ahead! 💛
Your beef sticks are so juicy !!
Your beef sticks are so juicy when you bite into them. Not like other beef sticks are dry & hard. But you're beef sticks tastes so very very good I love all the beef sticks that I got from you thank you so very much they are wonderful.
21 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for the kind words! We’re thrilled to hear how much you’re enjoying the beef sticks. Our team puts a lot of care into keeping them juicy, flavorful, and made with only clean ingredients, so it means a lot to know you can taste the difference. We really appreciate your support and hope you continue to love every bite! 💚
Excellent products
Excellent products. Everything thing they offer goes along with what I have learned about supplements and healthy snacks. And if you have questions, they are very helpful. And they ship in a timely manner!
20 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Thank you so much for your kind words! We’re so glad to hear you’re enjoying our products and that they align with your approach to health and wellness. Our team is always happy to help and it’s great to know you’ve had a positive experience with our support and shipping too. We truly appreciate your trust and support! 💛
Their Customer service is awesome
Their Customer service is awesome. I had a small problem with my order of Bone Broth Protein powder and they went above and beyond to make it right. The product is great and the team is even better period
13 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear our team was able to make things right and that you’re enjoying the Bone Broth Protein Powder. We truly appreciate your kind words — it means a lot to know our customer care and products are making a positive difference.
We’re so grateful to have you as part of the Paleovalley family!
Warm regards,
The Paleovalley Team
First try: Dark Chocolate Chip Superfood Bar
Tried the chocolate bar. My wife opened the wrapper and liquid spilled all over her clothing. It created a mess - the bar was soggy and inedible. Refund was processed quickly although the company's initial response did not show concern for the issue.
17 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there,
We’re so sorry to hear about your experience with the Dark Chocolate Chip Superfood Bar. That’s definitely not the quality we aim to deliver, and we completely understand how frustrating and messy that must have been. We’re glad your refund was handled quickly, but we should have shown more care and concern from the start.
Our team has shared your feedback with our Quality Department to review this issue and ensure it doesn’t happen again. Thank you for taking the time to share your experience — it truly helps us improve.
Warmly,
The Paleovalley Team
I love PaleoValley products
I love PaleoValley products. I have been using their bone broth protein for about a year. It’s really easy on my stomach and it tastes great. I put their unflavored bone broth in my coffee for an additional 17 grams of protein. I use their savory blend in rice and potatoes. Their meat sticks are delicious and are fermented instead of using encapsulated citris acid like many other brands. Moreover their products are clean as far as heavy metals and they are transparent with their COA’s. Thank you PaleoValley!
19 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there!
Thank you so much for your thoughtful review and for sharing how you use our products. We’re thrilled to hear that the bone broth protein has become a daily favorite and that you’ve found creative ways to use both the unflavored and savory blends. We also love that you appreciate our transparency and commitment to clean ingredients. Your support means the world to us — thank you for being part of the Paleovalley family! 💚
Very Satisfied Customer!
Great products (the meat sticks and power bars are delicious), fast delivery… so satisfied I’ve signed up for a subscription and I’m likely to add another product or two to the subscription list!
16 de outubro de 2025
Avaliação não solicitada
Resposta de paleovalley.com
Hi there!
We’re so happy to hear you’re enjoying the meat sticks and Superfood Bars! It means a lot that you’ve joined our subscription family — thank you for your trust and support. We can’t wait for you to try even more of our products. 💚
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