Let's start with positives excellent trips hotel food and drink . Main driver on European trip good,but not supported well. Otherwise excellent, he did all he could to give us a good holi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The local door to door pick up is very convenient. The hotel was lovely, albeit no lifts (but it was an old Manor House!)but the food, staff & views were excellent. Disappointed with Bristol itinerary... Ver mais
A empresa respondeu
pick up on time to more local spot. Journey comfortable. Hotel room a bit tired but bedding and towels spotless. Floor covering throughout room/bathroom shabby but clean. Excursions OK but tiring jour... Ver mais
A empresa respondeu
We have just returned from an excellent trip to Cumbria and the Lakes. It was a superb trip. Being picked up at home and dropped off afterwards was so helpful and took away a lot of the stress.... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Palmer Holidays
Escrito pela empresa
Palmer Holidays
We are Palmer Holidays, offering luxury door-to-door Coach Holidays, exclusively from the North of England for more than 40 years.
Our luxury coach holidays span the length and breadth of Great Britain, and we also have an exciting range of European River Cruises too.
View our Coach Holidays 2025
Why Palmer Holidays?
✅ Your holiday begins with our door-to-door service on every holiday.
✅ Comfort all the way with modern executive touring coaches, with reclining seats, generous legroom, air conditioning and on-board WC.
✅ Exceptional Customer Service from our friendly and efficient holiday advisors who are on hand from the moment you book, to returning home, and will ensure you have the very best service throughout.
✅ Quality hotels which are handpicked and carefully chosen for their hospitality, facilities and location. All our hotels are of a three of four star standard and perfect for enhancing your holiday experience with us.
✅ Itineraries designed with you in mind. On all our sightseeing excursions we including admissions and entrances, so there are no hidden costs.
View our Coach Holidays 2025
Dedicated Solo Traveller Holidays
No one is a stranger on our popular 'Good Companions' holidays, designed specifically for solo travellers.
Whether you are a seasoned solo traveller or thinking of taking your first holiday on your own, our Good Companions hosted tours are just for you!
Relax with like-minded people, explore new places and have fun with new-found friends. You can be assured of a warm welcome from your friendly Good Companions host, who will ensure you are not alone for long.
Have a look at our Good Companions coach tours throughout the UK and treat yourself to something special.
View our Good Companions Coach Holidays 2025
Bespoke Group Holidays
Travel as a group and enjoy great savings!
If you are involved in the planning of a group holiday, whether it’s for a group of friends or on behalf of a club, we can help you with transport, excursions, entrances and guide services, wherever you wish to travel! We help to plan tailor made holidays for many different groups every year, so if you have a group of 10 people or more, then we can certainly help organise the perfect holiday - there is no better way to travel on a group holiday than with us.
View our Group Holidays
Jersey by Air
Departing from Leeds Bradford or Newcastle Airports.
Basking in the warm blue waters of the Gulf Stream just 15 miles from the French coast, Jersey is just a short flight away and one of the sunniest spots on the British Isles. Travel to Jersey by air with Palmer Holidays, and you will be picked up from home and taken to your local airport. Upon arrival into St Helier, transport will be waiting for you to take you to your chosen hotel. After a week of enjoying the island your return home travel awaits. Take a look at our Jersey by Air programme today;
View our Jersey by Air Holidays
Palmer Holidays
Escrito pela empresa
- Luxury Door-to-door Coach Travel
- Exclusively from the North of England
You're in Safe Hands
Palmer Holidays are ABTA bonded for total peace of mind
The Palmer family have been in travel for over 40 years and this experience shines through within every aspect of your holiday. As members of ABTA and licences by the CAA, your holiday money is totally safe and secure.
Informações de contato
The Travel Office, Wakefield Road, WF6 2BT, Normanton, Reino Unido
- 01924 895849
- bookings@palmerholidays.com
- palmerholidays.com
4,3
Excelente
327 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We enjoyed Oxford
We enjoyed Oxford
Windsor Castle was fabulous and to finish off the Thames
Also the company all very friendly Abit of a mix up inthe Hotel about the beds which they sorted.Staff brilliant but didn't rate the hotel
1 de agosto de 2025
Resposta da Palmer Holidays
Hello Christine,
Thank you for sharing your experience!
We’re so pleased to hear you enjoyed exploring Oxford, Windsor Castle, and your trip along the Thames. It’s lovely to know you found the company friendly and the staff brilliant, and we’re glad the hotel was able to quickly resolve the mix-up with the beds.
We hope to welcome you on another trip soon!
Couldn't fault the attention of the…
Couldn't fault the attention of the driver and all our excursions were great.
The hotel was very accomadation.
1 de agosto de 2025
Resposta da Palmer Holidays
Hello Nicola,
Thank you so much for taking the time to review your recent holiday with us. We’re so pleased to hear you enjoyed the excursions.
We hope to see you on another holiday soon.
Windsor weekend
We were left by the coach at our collection point. He had to come back for us. I didn't think cream tea was luxury it was very average
1 de agosto de 2025
Resposta da Palmer Holidays
Thank you for your review and we're sorry to hear that you were mistakenly left at your joining point. We have also noted your comment about the cream tea. Hope you enjoyed the rest of your break with us and thanks again for review.
My holiday was made extra special by…
My holiday was made extra special by the attentions of Judith and the driver Grant . They went above and beyond to ensue all had a good time . My one complaint is that the evening meal was buffet style . It is not good for mainly elderly guests with poor mobility to get up and down several times a meal .
11 de agosto de 2025
Resposta da Palmer Holidays
Thank you so much for your review and we're pleased to hear that Grant and Judith looked after you well. Wherever possible we now always try to ensure dinner is waiter service and we hope the buffet style didn't cause you too many issues. Thanks again for your comments and review, we hope to see you again soon.
No Title
Palmers Coach and driver were excellent, cannot say that for the service and food at evening meal. Starters and Desserts were good but the main course was very poor quality food. The service was very poor, not enough staff to serve the amount of people dining in the restaurant or in the section we were in.
20 de julho de 2025
Resposta da Palmer Holidays
Hello Neil,
Thank you for your feedback. We’re glad to hear you were pleased with the coach and driver service.
We’re sorry to hear the evening meals and service didn’t meet your expectations. Your comments about the food quality and staffing will be passed on to help improve future experiences.
Thank you again for travelling with us, and we hope to welcome you on another holiday soon.
After an excellent holiday in March to…Total disappointment this July
After an excellent holiday in March to wales. This was a true disappointment.
Hotel very poor service. Not enough staff. First evening meal took 2 and 1/2 hours. Ordered beef and Yorkshire pudding. Meat inedible. Dried up chunks . Not able to cut or chew. Yorkshire pudding non existent.Hotel was very quiet first night.
Hotel busy from then on. Service still poor especially for coach tour. Food did not improve. Last night again inedible.
Hotel long way from other facilities. Outdoor pool derelict. Indoor pool still in use.
End of term party one night very busy. Hard to get to bar. Toilets disgusting. After telling reception did not improve till mentioned to bar staff.
We did enjoy each others company on our holiday . Having a laugh together. Just a shame this hotel let us and Palmers down.
20 de julho de 2025
Resposta da Palmer Holidays
Hello Morton,
Thank you for sharing your honest feedback. We’re very sorry to hear that this holiday did not meet your expectations, especially after your excellent holiday to Wales.
We appreciate your detailed comments about the hotel’s service, food quality, and facilities. These are serious concerns that we will raise with the hotel management to help improve future stays.
It’s good to hear you still enjoyed the company and laughter with your fellow travellers. We hope to have the chance to provide you with a much better experience on a future trip.
Thank you again for travelling with Palmers.
The Gardens of Kent
Everything about the holiday ,the places we visited "Castle and Gardens of Kent"The hotel was comfortable, meals very good and staff helpful. The driver was extremely, helpful and the people on the coach very friendly.Beautiful scenery /countryside in Kent.
24 de julho de 2025
Resposta da Palmer Holidays
Hello Ms Davies,
Thank you for your lovely feedback! We’re delighted you enjoyed the beautiful gardens and castles of Kent, as well as the comfortable hotel and good meals.
It’s great to hear your driver was extremely helpful and that you had a friendly atmosphere on the coach. We hope to welcome you on another holiday soon!
Perfect holiday…
I am reasontlylwidowed was my first holiday on my own everyone was so friendly and supportive coach driver was great hotel very good food was lovely the whole holiday was organised to perfection thank you
20 de julho de 2025
Resposta da Palmer Holidays
Hello Carol,
Thank you so much for sharing your experience. We’re truly glad your first holiday on your own was such a positive and welcoming one.
It’s wonderful to hear the friendly atmosphere, great driver, and lovely hotel made it special. We hope to welcome you on many more trips ahead!
Chichester Cathedral & Repair Shop
Going round the Cathedral is lovely, also an experience going round the Weald & Downland Museum, with all the old buildings, and agriculture machinery on view.
23 de julho de 2025
Resposta da Palmer Holidays
Hello David,
Thank you for sharing your experience! We’re glad you enjoyed the beauty of Chichester Cathedral and the fascinating visit to the Weald & Downland Museum. We hope to welcome you on another trip soon!
5 days at cricket st Thomas
5 days at cricket st Thomas. Food was excellent. Evening entertainment very good. Accommodation not very good windows in room very small letting in no fresh air. Room was not cleaned once towels changed only once. Room was old fashioned not modern at all. Main house was lovely along with grounds and gardens. Although lots of Wasp's in Main building when eating. All amenities are a good walk from Room. The coach is described as luxury we disagree very limited leg room not great on a long journey.
14 de julho de 2025
Resposta da Palmer Holidays
Thank you for your review and feedback we're sorry to read your comments regarding your bedroom, we will pass this onto Warner Holidays. With regards to the coach seating, I will look into this and reply directly as this isn't a comment we've received before about our coaches. Thank you again for your review, its very much appreciated and we hope to see you again soon. Regards, Lisa
A lovely time was had
14 de julho de 2025
Resposta da Palmer Holidays
Hello Judith,
Thank you for your lovely feedback! We’re so glad you had a lovely time and hope to welcome you on another holiday soon.
Driver very good
Driver very good. Trips good. Hotel too many stairs for some of your clients and some evening meals not that grand. Staff at hotel excellent. Good door to door service.
14 de julho de 2025
Resposta da Palmer Holidays
Hello Mrs Rollings,
Thank you for your feedback. We’re glad to hear you enjoyed the trips, driver, and hotel staff, as well as our door to door service.
We appreciate your comments about the stairs and evening meals, which we’ll share with the hotel to help improve future experiences.
Thanks again for travelling with us, and we hope to welcome you on another holiday soon!
First time travelling with Palmer…
First time travelling with Palmer holidays ‘ we would definitely recommend them. the door to door service was great & on time, our driver Bryn was an excellent driver, the hotel was lovely & staffvery helpful & the entertainment team were fabulous.
14 de julho de 2025
Resposta da Palmer Holidays
Hello Karen,
Thank you for your wonderful feedback! We're so pleased your first holiday with Palmer Holidays was such a great experience.
It’s lovely to hear you enjoyed the door to door service, the hotel, and the entertainment – and we’ll be sure to pass on your kind words to Bryn.
We’d love to welcome you on another trip soon!
As we are getting older we like the…
As we are getting older we like the fact we can be picked up from home and taken to our holiday coach and our cases are taken care of.. it's the same when we get to the destination. The places we have holidayed in have been of interest and the hotels have been of a good standard.
14 de julho de 2025
Resposta da Palmer Holidays
Hello Eleanor,
Thank you for your lovely review. We’re so pleased to hear you enjoy the convenience of our home pick-up service and luggage handling – it really does make travelling more relaxing.
It’s great to know the destinations and hotel standards have continued to meet your expectations. We look forward to welcoming you on another holiday soon!
I met some very nice people you didn't feel alone
The driver was very helpful and would help in any way he could
14 de julho de 2025
Resposta da Palmer Holidays
Hello Janet,
Thank you for your lovely feedback! We’re so glad you felt welcomed and met some great people during your trip – that sense of companionship really makes a holiday special.
It’s also wonderful to hear your driver was so helpful throughout. We hope to see you on another trip soon!
Yorkshire Dales are good.
Apart from the weather, which is beyond your control, the holiday was good. The coach was new, the driver Lewis was very good, and the tour manager was exceptionally knowledgeable. It was good to visit so many places, but the time allocated for both Harrogate and York was too short. A longer time in York and zero time in Harrogate might have worked better. The cruise on the Leeds to Liverpool canal was pleasant, but didn't deliver quite what we were expecting. 2 hours with afternoon tea would have been better. But, overall the holiday was still a good experience.
18 de julho de 2025
Resposta da Palmer Holidays
Hello Ian,
Thank you for your lovely feedback. We’re glad you enjoyed the holiday overall and appreciated the new coach, Lewis’s driving, and the Tour Manager’s knowledge.
Your comments on the timings in Harrogate and York, as well as the canal cruise, are really helpful – we’ll certainly take them into account for future planning.
Despite the weather, we’re so pleased it was still a good experience, and we hope to welcome you on another holiday soon!
Brilliant Weekend at Hampton Court
Very well organised , lovely pleasant and informative driver and the hotel was much improved since the last time we were there
4 de julho de 2025
Resposta da Palmer Holidays
Hello Sue,
Thank you for your lovely review! We’re so pleased you had a brilliant weekend at Hampton Court and noticed the improvements at the hotel.
Great to hear your driver made the trip even more enjoyable – we’ll be sure to pass that on. We hope to see you again soon!
Resposta da Palmer Holidays
Hello Sue,
Thank you for your kind words! We’re so pleased you found the trip well organised and reliable.
We look forward to welcoming you on another holiday soon!
Coach comfortable except for too tight…
Coach comfortable except for too tight seat belts,nice clean hotel &meals were fine
2 de julho de 2025
Resposta da Palmer Holidays
Hello Maureen,
Thank you for your feedback! We're glad you found the coach comfortable overall and enjoyed the clean hotel and meals.
We appreciate your comment about the seat belts and will pass that on. Hope to welcome you on another trip soon!
Absolutely brilliant holiday
Absolutely brilliant holiday , hotel and grounds amazing , staff, food, and all aspects great , more entertainment would be great
12 de julho de 2025
Resposta da Palmer Holidays
Hello Sandra,
Thank you for your fantastic review! We’re delighted to hear you had such a brilliant holiday and enjoyed the hotel, grounds, staff, and food.
We appreciate your feedback about the entertainment and will certainly take that on board. We’d love to welcome you on another trip soon!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.