Panashindia Avaliações 

304
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We ordered a saree which was received exactly as shown in the picture. Quality and value is good. Mr. Rohan has exceeded all levels of customer service. Excellent communication through out the whole... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Panash India never fails to impress. Every order arrives on time, fits perfectly, and looks absolutely stunning. Their designs are beautiful, elegant, detailed, and unique. I always get compliments wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely great experience! ONE of the BEST business in communication and timely support. My outfits were exactly as described. Items arrived on time to USA. I don’t know how this business is able t... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The suit was beautiful, especially for the price. The coat fit perfectly, and my new Indian family thought I looked great. The pants were significantly short, and I ended up wearing my own similarly... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Compras e Moda

Escrito pela empresa

Panash India is an online platform for Indian fashion, offering custom-fitted Indian wear to customers worldwide. Based in Jaipur, the brand targets the Indian Diaspora in the USA, UK, Canada, and Australia, specializing in Indian wedding and occasional wear dresses. We understand the struggle of finding high-quality Indian outfits that fit perfectly and reflect our cultural heritage. That's why we offer a range of Indian wear for men, women, and children, including sarees, salwar suits, lehengas, and kurtas, among others. Our products are made using the finest fabrics and craftsmanship, ensuring that every outfit is of the highest quality. Whether you're attending a wedding, a festive occasion, or a casual get-together, Panash India has got you covered with our versatile and stylish collection of Indian wear.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

304 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,3

Todas as avaliações

(304)

7 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I very much appreciate your quick and…

I very much appreciate your quick and courteous customer service. I was able to receive my package in time and received so many compliments on the outfit.

14 de junho de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

It's delightful to know that your package arrived on time and that you received many compliments on the Indian outfit. Your satisfaction is our ultimate reward, and we're honored to have been a part of making your experience special.

Avaliado com 2 de um total de 5 estrelas

Disappointed. …

The order was not stitched as requested. Also I was charged shipping even though the website said free shipping over an amount which I met.

30 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We apologize for the disappointment you experienced with your recent order. Please note that our free shipping offers may vary, and it's possible that the cart did not meet the offer at that specific time. We understand how frustrating this can be, and we'll work on making our shipping policies clearer for our valued customers. We hope to have the opportunity to regain your trust and provide you with a better experience in the future.

Avaliado com 1 de um total de 5 estrelas

Very disappointed

Very disappointed. I keep getting mails to review the products, however almost a month after I was promised to receive items, they have yet to be shipped and are still in the “processing phase”. One of the items I ordered said available to ship immediately and the other 7-10 days. Yet almost 40 days later, I’m still waiting. Very poor response from Panash as well.

6 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We strive to ensure a smooth and timely delivery process. However, there are times when logistical challenges may cause unexpected delays, and for that, we are truly sorry. We have checked with our team, and glad to hear that your order has been shipped, and you have received it now. We hope that despite the wait, the products meet your expectations and were worth it.

Avaliado com 1 de um total de 5 estrelas

Big dissatisfaction.

Very big disappointing experience with first time use of panash. Bought a few sarees which are not of the quality as they claimed and advertised. They were mixed synthetic material instead of quality chiffon. Their description and photos were misleading and inaccurate when I received the products. I can not use them as they look so poor quality and cheap!
On the top of this they put a wrong address on my parcels and even after contacting them about this they did not change and their chorister service with fed ex did the same mistake they did not change it either and hence my items were delivered at the wrong address.thanks to the person whose house they were delivered contacted me on my phone yo collect them otherwise they would be lost and Panash wouldn’t do anything about them I’m sure of after having such a pathetic experience. Never use them again!

9 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We understand how important it is to receive products that match the quality described and advertised. To better assist you and address your concerns, we kindly request that you provide us with your order details. Please email the relevant information to support@panashindia.com, and our customer support team will promptly look into the matter to find a suitable resolution.

Avaliado com 5 de um total de 5 estrelas

What I bought on the website

What I bought on the website , exactly what I got

1 de junho de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

Providing our customers with the right Indian outfit they expect is a top priority for us. We look forward to serving you again and providing you with a seamless shopping experience.

Avaliado com 4 de um total de 5 estrelas

The delivery process is good but the…

The delivery process is good but the return process is lengthy and my item had a broken button

3 de junho de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

Thank you for sharing your valuable feedback with us. We have already initiated the process to compensate USD 10 for the inconvenience you experienced. You should receive the compensation shortly. Alternatively, if you prefer, you can return the item to us, and we will issue a refund to your bank.

Avaliado com 5 de um total de 5 estrelas

Quality and stitching of fabric are…

Quality and stitching of fabric are good and I liked it but they have to put some items for ready to ship and normal shipment is delayed too.

1 de junho de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We understand your concern regarding ready-to-ship items and the delay in normal shipments. Sometimes, local customs clearance procedures may take additional time, leading to delays in shipping. We're actively working on streamlining our processes to minimize such delays and offer more ready-to-ship options in the future.

Avaliado com 5 de um total de 5 estrelas

Beautiful outfit

Beautiful outfit! I cannot wait to order another custom sized one!!
Harriet

1 de junho de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We can't wait to assist you with another custom-sized Indian ethnic wear. Your satisfaction is our reward, and we're dedicated to making your next experience just as wonderful.

Avaliado com 5 de um total de 5 estrelas

Prompt reaponse and shipping

Prompt reaponse and shipping. Impressed! Will buy again!

30 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

Thank you for your feedback! We can't wait to welcome you back for your next purchase.

Avaliado com 3 de um total de 5 estrelas

STILL LOVE YOUR COMPANY and have recommended to someone who is from India so she may not have difficulty with sizing

I am not sure of what size to buy however I have purchased about 4 outfits and the pants are always to short. This time I got a size 42. however the pants are short and it is a very sheer fabric. I will have to do a lot of alterations on it. and add a lining. I seems to difficult to return, the first time I ordered it fit but pants still a little to short it was made from my measurements. the 2nd and 3rd time I can not wear them . They are too small, sheer and short pants.

30 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We understand the importance of providing ethnic dress that fit perfectly and meet your expectations. To ensure that you have a more satisfactory experience with your future purchases, we recommend providing us with specific measurements and any preferences you have for the length of the pants. Our team will work closely with you to ensure the perfect fit and address any concerns you may have.

Regarding the current Indian outfit, we understand that alterations and adding a lining may be needed to achieve the desired look. If you require any guidance or support with the alterations, please don't hesitate to reach out to our customer support team. We're here to assist you throughout the process.

Avaliado com 2 de um total de 5 estrelas

It was very hard to stitch together

It was very hard to stitch together, no instructions or pattern or anything other than the pictures on the website were provided.

12 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

Thank you for your feedback regarding your stitching experience. To better assist you and ensure a more seamless stitching process, we kindly request that you share your order details with us at support@panashindia.com.

Avaliado com 1 de um total de 5 estrelas

Didn’t receive order yet

21 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We're pleased to know that you received your order promptly, and we hope the items meet your expectations in terms of quality and design. If there's anything specific you'd like to share or inquire about regarding your order, please don't hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Order came correctly on time

15 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

Ensuring timely deliveries and accurate orders is a top priority for us. We value your satisfaction and look forward to serving you again.

Avaliado com 1 de um total de 5 estrelas

WORST PLACE TO SHOP ONLINE!

Scammers to the core! I'm totally disappointed at the way they behaved and handled the whole situation! My daughter had bought 3 necklaces as a surprise gift. To my horror the necklaces were of cheap/ poor quality, something one can get for Rs100-200 at any Indian local market! My daughter spent $42 each!!! Funny thing,PANASH wants me to ship all the necklaces back at my cost and lie saying the items are defective and costed me under US $20, the reason being, PANASH won't have to face any problems at the CUSTOMS!! Now comes the second part, PANASH won't refund any amount but would rather give me a store credit !!! I mean are you serious????

15 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We apologize for the disappointing experience you had with your recent purchase. Regarding the return shipping and customs process, we strive to adhere to legal and regulatory requirements, which may impact the return process in certain cases. We apologize if this has caused any confusion or inconvenience.

To better understand the specific details of your order and address your concerns, we kindly request that you share your order details with our customer support team at support@panashindia.com.

Avaliado com 1 de um total de 5 estrelas

Poor communication and Availability

The website stated that my item will ship in 10 days. It actually shipped in 21 days. I was given no notice of a delay or there being an issue. I reached out to Panash on day 10 and was then notified of a delay. I reached out again in day 15 and then again on day 20. It was my brother’s wedding and I needed this outfit. Because Panash failed to communicate anything with me, I had to wear an older outfit. Absolutely ridiculous!

27 de abril de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We understand how important it was for you to receive the outfit in time for your brother's wedding, and we deeply regret the inconvenience this has caused. Logistical challenges and unforeseen issues are sometimes unavoidable. However, we take your experience seriously and are actively working on streamlining our logistics and communication channels to better serve our valued customers.

Avaliado com 5 de um total de 5 estrelas

Absolutely in love with my second order…

Absolutely in love with my second purchase! The quality is top quality and prices are within my budget. Definitely recommending this to anyone around the world on budget and looking for quality south Asian clothing to wear.

4 de maio de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

Thank you so much for your wonderful review! Providing top-quality products within your budget is our mission, and we take pride in offering quality South Asian clothing to customers worldwide.

Avaliado com 1 de um total de 5 estrelas

NEVER BUY FROM PANASHINDIA SITE

False advertising in their website about shipping time, sizes, material also the print looks different than pics. Return policy is so bad which will cost you more than the product cost because return shipping is in India. NEVER BUY PRODUCTS FROM THIS SITE.

24 de abril de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

Your feedback is crucial to us, and we genuinely appreciate your input. Please share your order details at support@panashindia.com for our customer support team to assist you better.

Avaliado com 5 de um total de 5 estrelas

Two saris, one happy customer

Ordered two saris from Panashindia, both were beautiful, and spot-on to what was pictured, and the measurements I gave. Love them, and can't believe the high quality for the low price.

8 de abril de 2022
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

Providing high-quality Indian outfits at affordable prices is something we take pride in, and we're glad that you appreciate the value we offer. We can't wait to welcome you back for your next shopping experience with us!

Avaliado com 1 de um total de 5 estrelas

I have not received my 2 sarees or any…

I have not received my sarees or any follow up.

Rose

4 de janeiro de 2023
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

We understand how important it is to stay updated on your order status. To assist you promptly and resolve this matter, we kindly request that you share your order details with our customer support team at support@panashindia.com.

Avaliado com 5 de um total de 5 estrelas

Good communication and customer…

Good communication and customer support. Very good and satisfying experience.

30 de dezembro de 2022
Avaliação não solicitada
logotipo da Panashindia

Resposta da Panashindia

Providing excellent communication and customer support is of utmost importance to us, and we're glad that our efforts have made a positive impact on your online shopping experience.

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