Recommend Pants and Socks highly for top customer service. Purchased multiple pairs of underwear via lovethesales, 3-pack from P&S and 2 x 3-packs from another. Sizes on lovethesales were incorre... Ver mais
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Veja o que dizem as avaliações
The items I’ve purchased are still in the box as recipient’s birthday is 23/04, but I’m sure he will be happy. The ordering from this company was seamless with quick delivery plus comms were good. I... Ver mais
A empresa respondeu
Service, pricing and delivery were all good. However the Calvin Klein t-shirts I bought are noticeably lower quality than the same t-shirts I bought a few years ago. I'm sure they're genuine so this i... Ver mais
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Although I had an issue with my original order, once brought to the attention of the customer services team they acted swiftly and exceeded my expectations in dealing with my issue. I have purchased... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Pants & Socks
Escrito pela empresa
Pants&Socks … it’s what we do. We sell men’s underwear.🩲🧦
We are the official stockist for all the top brands such as Calvin Klein, Boss, Ralph Lauren, Saxx and many more.
SHOP HERE ➡️ www.pantsandsocks.com
Informações de contato
Reino Unido
- admin@pantsandsocks.com
- pantsandsocks.com
4,4
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de Pants & Socks
Hi Craig - Thank you for the great review! We really appreciate it, and hope you visit us again soon. Have a great day! - Harry
Very quick delivery fit great very…
Very quick delivery fit great very comfortable 👍
1 de março de 2026
Resposta de Pants & Socks
Hi Ian - Thank you for your review, we appreciate it very much. Don't forget to check your email at the end of the month when we draw our next winner! See you in store again soon - Harry
Great service good price fast delivery
Great service good price fast delivery
22 de fevereiro de 2026
Resposta de Pants & Socks
Hi Philip - Thanks for the kind review, we appreciate it! Your purchase also enters you into our Monthly prize draw - new prizes are announced every month so keep an eye on your emails in case you're the winner. Best, Harry
Amazing super fast delivery defo buying…
Amazing super fast delivery defo buying from here again 5 🌟
28 de setembro de 2025
Resposta de Pants & Socks
Thanks Stephen, we appreciate your custom! - Harry
Recommend Pants and Socks 5*
Recommend Pants and Socks highly for top customer service.
Purchased multiple pairs of underwear via lovethesales, 3-pack from P&S and 2 x 3-packs from another. Sizes on lovethesales were incorrect and on contacting P&S, they accepted return and refund without fuss. I mistakenly returned all 3-packs to P&S, they couldn't have been more helpful and safely returned to me free of charge.
Re-ordered underwear which fits perfectly and was a great price. Don't buy from anywhere else.
24 de agosto de 2025
Avaliação não solicitada
Resposta de Pants & Socks
Thanks Neil, glad we could resolve it for you, and thanks for the great review! - Harry
they didn’t have correct address…
Claim they didn’t have correct address having successfully delivered the week before
Sorry not good enough
24 de agosto de 2025
Resposta de Pants & Socks
Hi Mervyn, sorry if we messed up on this one - glad we resolved it for you! - Harry
Got myself a nice little bargain
Got myself a nice little bargain, it came well packaged and in good time. Will definitely use again unless I die before I get the chance I mean anything is possible!
24 de agosto de 2025
Resposta de Pants & Socks
Hi, Thank you for our 5 ⭐️star review. We appreciate it very much! Best regards - Jenna
Resposta de Pants & Socks
Hi Marta,
Thank you very much for our 5 ⭐️star review. We look forward to serving you again soon. Best regards - Jenna.
Great customer service!
Although I had an issue with my original order, once brought to the attention of the customer services team they acted swiftly and exceeded my expectations in dealing with my issue.
I have purchased numerous products in the past and have not had any issues. But this time was unfortunate, but the way it was dealt with only strengthens my faith in the brand and service levels that they adhere to.
10 de agosto de 2025
Avaliação não solicitada
Resposta de Pants & Socks
Hi Scott,
Thank you for this review. It was unfortunate that there was an issue but we thank you for your patience while we resolved it as soon as possible. We really do appreciate it!
Best regards- Jenna.
Everything arrived in good time and as…
Everything arrived in good time and as expected.
25 de julho de 2025
Resposta de Pants & Socks
Hi Coise,
Thank you for the review, we really appreciate it!
Best regards - Jenna
The service was excellent
The service was excellent. Parcel arrived and the items were exactly what I ordered.
27 de julho de 2025
Resposta de Pants & Socks
Hi Caroline,
Thank you for our 5 ⭐️star review. We appreciate it very much!
Best regards - Jenna
Resposta de Pants & Socks
Hi Hubert,
Thank you very much for our 5 ⭐️star review. We look forward to serving you again soon.
Best regards - Jenna.
Rude & dismissive customer service
Rude & dismissive customer service. I wanted to return them because they were the wrong size. They hadn’t been worn but the box had been opened. Their reply was “no you can’t return them because we don’t want to send you second hand pants.”
But I want to return them, not buy more, so why would I be sent second hand pants?
This generic attitude towards their customers and inability to deal with the specifics of individual issues is everything that’s wrong with the modern world.
24 de julho de 2025
Resposta de Pants & Socks
Hi Paul, thanks for your and sorry our service didn't match up to your expectations. We follow the standard terms and conditions for return of underwear in the UK, exactly like all of the major retailers who sell underwear.
Our messaging to you points out that we cannot accept returns for tried on underwear, because they cannot be recirculated into stock, because otherwise people would receive tried-on underwear. That's something we would never allow as a company, and we think you, our valuable customer, should be protected from ever receiving someone else's tried on pants.
Hope this makes sense!
Best regards - Harry
Great product and good to have the…
Great product and good to have the option of quick delivery for a present
21 de julho de 2025
Resposta de Pants & Socks
Hi Catherine,
Thank you for your feedback ! We really appreciate it.
Best regards - Jenna
Resposta de Pants & Socks
Hi Norman,
We thank you for the 5 ⭐️ star review, we appreciate it very much!
Best regards - Jenna
A very easy company to shop from and…
A very easy company to shop from and great service
9 de julho de 2025
Resposta de Pants & Socks
Hi Steven,
Thank you very much for the 5 ⭐️ review. We look forward to serving you again soon.
Best regards - Jenna
Good service delivered on time
30 de junho de 2025
Resposta de Pants & Socks
Hi Sam,
Thank you for your review! We appreciate it very much.
Best regards - Jenna
Good transaction
As advertised and was delivered to me well packaged and promptly.
20 de junho de 2025
Resposta de Pants & Socks
Hi Philip
Thank you for your review! We look forward to serving you again soon.
Best regards
- Harry
Resposta de Pants & Socks
Hi Kelsey
Thank you for your feeedback, we appreciate it very much!
Best regards
- Harry
I’ve ordered something from u and he…
I’ve ordered something from u and he supposed to be here last week on Saturday but they said there was no address on the package which is wrong cuz I have it on my receipt
26 de junho de 2025
Resposta de Pants & Socks
Hi Mihai
Glad we got to the bottom of this one - the address was incomplete and the items are returning to us. You've now provided us with the full address, including the house number, and we'll send it out again for you as soon as it makes its way back to us with Royal Mail.
Kind regards
- Harry
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