My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I ha... Ver mais
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Veja o que dizem as avaliações
Two parcels missing. Thankfully one has been found after much chasing but now I'm being ghosted about the second one. I have receipts from the return store but nobody taking responsibility. €95 out of... Ver mais
Had a displaced parcel that had no return label. Parcel connect went out of their way to reach me and make the return happen . Thanks for reaching out on your own and rectifying the mist... Ver mais
After a mistake with delivery my parcel ended up being sent back for return before it was delivered to me. Thankfully A from Parcel Connect got in touch before it was returned and, after confirming a... Ver mais
Detalhes da empresa
Escrito pela empresa
Parcel Connect is Ireland’s largest Pick-Up & Drop-Off and Returns network, which is part of the recently formed Nuvion group. Since 2013 Parcel Connect has been simplifying the online shopping experience by enabling customers to use their local convenience store to facilitate their deliveries and parcel returns. Over the past year Parcel Connects Irish store network has grown substantially and now has over 1,200 agents offering Parcel Connect services, throughout every county in Ireland. Bringing Solutions To You! Your Parcels, Your Way!
Informações de contato
1B, Greenogue Logistics Park, Rathcoole, , D24 DH9Y, Co Dublin, Irlanda
- support@parcelconnect.ie
- parcelconnect.ie
3,8
Muito Bom
670 avaliações
Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Parcel connect offer a good and safe…
Parcel connect offer a good and safe service. I didn't have right away my return label and one of the personnel contact me and did it for me. Thanks again I appreciate.
5 de junho de 2024
Avaliação não solicitada
Helpful honest reliable excellent…
Helpful honest reliable excellent customer service
5 de junho de 2024
Avaliação não solicitada
Have used several times and always…
Have used several times and always efficient
5 de junho de 2024
Avaliação não solicitada
Quick to help
Very quick to help with an issue and very personable.
5 de junho de 2024
Avaliação não solicitada
Easy to communicate with
5 de junho de 2024
Avaliação não solicitada
Helpful Customer Service
Helpful follow up and support with missing item.
30 de maio de 2024
Avaliação não solicitada
Very fast
Very fast, very reliable. Would highly recommend for Amazon deliveries.
24 de maio de 2024
Avaliação não solicitada
ParcelConnect is the best!!!!!
30 de maio de 2024
Avaliação não solicitada
Chris was very helpful to me when the…
Chris was very helpful to me when the label on my return to ASOS was incorrect.
I can’t thank Chris enough.
30 de maio de 2024
Avaliação não solicitada
Courteous and went out of their way to…
Courteous and went out of their way to be clear on what the next step was regarding my returned parcel
28 de maio de 2024
Avaliação não solicitada
Awful experience
Awful experience - I booked for collection last Saturday and emailed to explain this was urgently for a bridesmaid dress. No driver turned up on Saturday so I emailed again, no driver turned up on Sunday (understandable), Monday or Tuesday. I emailed multiple times, still haven’t received a reply. A driver turned up this morning smoking out his window and was rude when I said the collection was cancelled because I booked another company because he was 5 days late. Incredibly unreliable company and I just want a refund now and to never use them again.
30 de maio de 2024
Avaliação não solicitada
Resposta de Parcel Connect Ireland
Hi Aoife,
I'm very sorry that you had such a bad experience while using Parcel Connect.
I've requested further information so that we can investigate what has gone so wrong on this occasion.
I'll also personally ensure that we get the refund processed to you as quickly as possible.
Once again, I'm very sorry that you have been so badly let down on this occasion.
Luke
My return parcel was found by Chris…
My return parcel was found by Chris without a label on it. He kindly contacted me to ensure it made it to its correct destination safely! Great service!
29 de maio de 2024
Avaliação não solicitada
Great service
Great service, had an issue (my own fault) and they were able to sort it for me no problem. Very friendly and helpful staff.
29 de maio de 2024
Avaliação não solicitada
Quick, easy and efficient problem solving
Chris was very helpful and reached out to me when I didn't have the returns label printed on my package. He explained the situation to me and very quickly resolved the issue. Very efficient process
26 de maio de 2024
Avaliação não solicitada
Chris was very helpful as my parcel was…
Chris was very helpful as my parcel was with parcel direct with no returns label & he was very helpful to get it sorted
28 de maio de 2024
Avaliação não solicitada
Chris arranged a return for me and it…
Chris arranged a return for me and it was easy and no bother. Very polite and clear messages
28 de maio de 2024
Avaliação não solicitada
Excellent customer service
Excellent customer service. Contacted me as my return package had no information on it as guy in the shop never asked me for the email to scan. Saved me lots of stress when my return could have been lost.
24 de maio de 2024
Avaliação não solicitada
Taught parcel was gone
Taught parcel was gone . Luke found it in the depo contacted me and got the parcel ,
27 de maio de 2024
Avaliação não solicitada
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