Ravie de passer par la plate-forme Paris Fashion Shops qui permet de regrouper les commandes de plusieurs fournisseurs. Cela réduit les frais de transports et leur service est vraiment très rapide.... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Je remercie énormément Lydie qui a été vraiment très professionnelle et très gentille ! Sans elle je n’aurais jamais reçu ma commande dans les temps suite à un retard fournisseur ! Le service cli... Ver mais
A empresa respondeu
À fuir!!! Commande passée le 8 septembre 2025 : colis déclaré « livré » mais jamais reçu (abandonné sur les boîtes aux lettres au lieu d’être remis à ma voisine comme demandé). Paris Fashion Shop re... Ver mais
A empresa respondeu
Le service client de Paris Fashion Shops est très aimable, serviable et à l'écoute des clients. Notre interlocutrice, Lydie, nous a aidés rapidement et sans difficulté jusqu'à ce que le problème s... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Paris Fashion Shops est un grossiste en ligne dédié aux détaillants. L’entreprise propose des vêtements sélectionnés chez plus de 1000 grossistes en ligne spécialisés dans le prêt à porter, chaussures, maroquinerie et accessoires de mode. Les professionnels ont l’avantage d’avoir accès à un catalogue vêtements de plus de 100 000 références livrées rapidement, sans coût additionnel et de manière sécurisée.
Informações de contato
14 rue de la Montjoie, 93210, Saint-Denis, França
- 01 43 52 08 08
- help@parisfashionshops.com
- parisfashionshops.com
4,1
Muito Bom
489 avaliações
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Paris Fashion Shops - Grossiste en ligne
Bonjour Bernadette,
Merci pour ces 5 étoiles ! Nous sommes ravis que la livraison vous ait donné satisfaction.
Cordialement,
Le service client de Paris Fashion Shops,
Resposta da Paris Fashion Shops - Grossiste en ligne
Bonjour Olivier,
Merci beaucoup pour votre retour positif ! Nous sommes ravis de savoir que notre service a été à la hauteur de vos attentes.
Au plaisir de vous accompagner lors de vos prochaines commandes ! 😊
Cordialement,
Le service client de Paris Fashion Shops,
bad service
6 de dezembro de 2024
Resposta da Paris Fashion Shops - Grossiste en ligne
Hello Nina,
We are sorry to hear that your experience with our service did not meet your expectations. We understand your frustration with the handling of your complaint.
However, as stated in our terms and conditions, we must respect certain timeframes when dealing with complaints. We sincerely regret that this may have been a problem in your case.
Thank you for your understanding,
Best regards,
The Paris Fashion Shops team
Grande Variété de produits
Le fait d'avoir un choix important de grossistes et de marchandises est très intéressant.
Le traitement des commandes est dans l'ensemble rapide.
Jusqu'à présent - je n'ai réceptionné que des produits de qualité correcte pour ma boutique
4 de dezembro de 2024
VERRY GOOD I LIKE
28 de novembro de 2024
Bonjour
Bonjour
Parisfashonshop a résolu mon problème et j’en suis ravie…
10 de outubro de 2024
Avaliação não solicitada
Never receive the products and they do not refund
I passed the order the 10th September, the site declared the order is delivered but I have never receive the products.
I followed their instruction to sign a paper to declare that I didnt receive, and they just told me it is not accepted my the logistic company like THEY HAVE NOT RESPONSABLE AT ALL.
I suspect the product was never sent, and this is just a scam website.
18 de outubro de 2024
Avaliação não solicitada
Resposta da Paris Fashion Shops - Grossiste en ligne
Hello Louella,
We sincerely apologize for the difficulties you’ve encountered with the delivery of your order. As mentioned in our previous communications, an investigation is currently underway with the carrier to resolve this issue.
We understand your frustration with the delays, but we are unfortunately dependent on the carrier’s verification processes to finalize the investigation.
Please rest assured that as soon as we receive confirmation from the carrier, we will get back to you promptly to offer a solution.
We appreciate your patience and remain available for any further questions.
Best regards,
The Paris Fashion Shops team
Une arnaque sans nom
Une arnaque sans nom ! Les photos ne ressemblent pas du tout à l’article reçu. Les articles sont pour la plupart à plus de 60 euros et même shein a une meilleure qualité !
18 de julho de 2024
Avaliação não solicitada
Resposta da Paris Fashion Shops - Grossiste en ligne
Bonjour,
Nous sommes désolés d'apprendre que vous n'êtes pas satisfaite de votre expérience. Cependant, il semble que vous vous trompiez de site. Paris Fashion Shops vend uniquement aux professionnels, avec des prix de vente en gros bien inférieurs à 60€. De plus, les photos de nos produits sont majoritairement réalisées en interne dans notre studio photo.
Si vous avez néanmoins passé commande sur notre plateforme, nous vous invitons à contacter notre équipe support via notre formulaire en ligne. Nous nous ferons un plaisir de vous apporter une réponse écrite sous 24 heures.
Merci de votre compréhension.
Cordialement,
L'équipe Paris Fashion Shops.
Difficult to return faulty goods and poor customer service
My experience started well with Paris fashion shops but sadly the customer service and quality of goods has been diabolical recently. I've received my last two deliveries of goods that have very bad flaws and are unsellable or wrong item sent. When you submit a returns ticket it can take up to 2 weeks for a response and then Paris fashion only allow you 48hrs to return a parcel once they've replied. For many shop owners this is not a reasonable time. In addition there is SO much paperwork to fill in for uk customers and you are required to pay the return costs. Trying to make a formal complaint takes over 7 days for a response and they are very unhelpful. I'm still waiting to have cases resolved from June and over £500 of refunds due. As a long term customer who has spent a lot. I'm very disappointed with the customer service and lack of flexibility. We loose a lot of important tax and shipping costs when items are faulty and this is not considered either.
Update: was told I could return half the items after posting this review. Been waiting since 26th July for a label and no response to last 2 emails chasing it. Clearly still issues with customer response time.
17 de julho de 2024
Avaliação não solicitada
Resposta da Paris Fashion Shops - Grossiste en ligne
Dear,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience with Paris Fashion Shops and deeply regret the inconvenience this has caused you. We understand your frustration regarding the delays in response and the difficulties you’ve faced with the returns process.
We experienced a peak in demand, which led to extended response times from our customer service team. However, I assure you that the situation is now under control, and each claim is addressed within 48 hours. As you are based in the UK, we require some additional paperwork for customs, and we hope you understand that this process is necessary.
When a claim is made, we ask that the return be completed within 48 hours to resolve the issue quickly and process the refund upon receipt. As a platform, the items belong to wholesalers who need to manage their stock efficiently.
While we strive to be flexible and can sometimes extend the return window by a few days, contacting us three weeks after receiving the return instructions is unfortunately too long for us to accept the return.
We sincerely regret that you felt the need to write a negative review and not reply our last email, as we have consistently made an effort to accommodate your needs and ensure your satisfaction, even when the terms and conditions set by our platform were not always met.
Have a nice day,
Paris Fashion Shops Customer Service Team
La livraison se fait rapidement grâce à…
La livraison se fait rapidement grâce à la réactivité de la plateforme. Cependant, ELLE STYLE ne prend pas la peine de prévenir pour suggérer un remplacement en raison d'un article manquant. Ce qui me contraint à passer une nouvelle commande avec des frais de livraison supplémentaires.
30 de maio de 2024
Avaliação não solicitada
Personnel très réactif et agréable ☺️
27 de setembro de 2023
Avaliação não solicitada
Super service client et livraison
23 de novembro de 2023
Avaliação não solicitada
Parfait je recommande
16 de novembro de 2023
Avaliação não solicitada
Traitement rapide
Traitement rapide, SAV réactif en cas de besoin !
20 de novembro de 2023
Avaliação não solicitada
Je recommande tout est parfait merci !
7 de novembro de 2023
Avaliação não solicitada
Robe de fêtes
Je recommande à 1000%
Robe commander pour la première fois chez ce fournisseur elle sont sublime identique à la photo 📷
Je recommanderais sans hésiter !
Allez y les yeux fermer 🫣😉 vetement de bonne qualités !
Merci a vous 😉
17 de novembro de 2023
Avaliação não solicitada
Site fluide et bien fait
Site fluide et bien fait, manque un peu de choix dans la lingerie. Expédition et livraison très rapide c’est le top 👍🏼
17 de novembro de 2023
Avaliação não solicitada
Très contente de ma commande et de la…
Très contente de ma commande et de la qualité des vêtements.
Envoi de la commande rapidement
17 de novembro de 2023
Avaliação não solicitada
Cela fait plusieurs fois que je…
Cela fait plusieurs fois que je commande et j’en suis toujours aussi satisfaite !
17 de novembro de 2023
Avaliação não solicitada
Resposta da Paris Fashion Shops - Grossiste en ligne
Bonjour Manon,
Nous sommes ravis que vous ayez opté pour Paris Fashion Shops pour effectuer vos commandes et que vous en êtes satisfaite !
Nous espérons vous accompagner encore longtemps ! 😉
Clarisse,
Chargée de relation client
Livraisons super rapide!
17 de novembro de 2023
Avaliação não solicitada
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