Bristol Airport Avaliações 

Avoid the new multi-storey car park like the plague complete rip off. I paid £84 for 3 days parking, the actual building is good and well linked to terminal. However my return flight was delayed by three hours, I had allowed two hours extra to my parking for such an issue, but I 'overstayed' by 90 minutes the cost for this an extra £30.
The entire site is a grand scale rip off, duty free is the most expensive I've encountered in the UK or Europe, but the main warning here is avoid parking on site at all costs

The company confirmed my refund 3 weeks ago. The money was never refunded and since their initial confirmation email, they are ignoring me.

We had to wait 57 minutes for the bus transfer from the airport to the car pick up .
They say buses are every 15 minutes one bus left full and the next bus didn't appear for 28 minutes .
only one person at key pick up.so anther 12 minutes

I would give zero stars if I could.

Fees are exploitative. Prices have also increased recently with the cost of using:
- the Drop Off & Pick Up car park increasing from £7 to £8.50 for a 10-minute stay.
- the Short Stay car park increased from £7 to £8.50, for 15 minutes, and £9 to £10.50 for 15- 30 mins.
- minibus and over height car park (vehicles up to 16 seats and over 2.5m high) increased from £7 to £8.50 for 5 minutes, and from £9 to £10.50 for 5 – 20 minutes.
- dropping off family and friends who have a Blue Badge, increased from £7 to for £8.50. Surely - at the very, very least - this should be free or significantly reduced!

Bristol Airport reported £56.3 million profits in 2024. The majority of profits are distributed to the private equity owners and investment firms, primarily the Ontario Teachers' Pension Plan (OTPP) - rather than to reinvestment or going towards the local community.

Pure greed!!!

I picked up my car on 10/2/2026 from Silver Zone after 7 days, the dash cam had been removed from the windscreen and disconnected from the lighter socket. It was on the passenger seat. On driving down M5 my passenger noticed something flapping on rear near side bumper. I pulled off into a service area and noticed a white scrape above the bumper, and a small dent, whatever had collided with my car had loosened the bumper and rear light housing. I had taken photos of the dashboard numbers and my car had done 1 mile. Where are the cars taken for parking? I was naive enough not to check the car properly before driving off. I don’t recommend silver zone parking and won’t be trusting them again with my car 🤨

Selected short stay and paid £56 for a day trip to Glasgow and back arriving early and leaving late. Plane was delayed and I ended up arriving back in Bristol two hours later than expected and past midnight. Barrier did not open and I was told I had to pay an extra £30 to exit so it cost me £86 to park for the day - felt totally cheated.

I come back from a 4 day trip having parked my car in silver zone parking lot, the way they do and then they move it for you. I come back after 4 days and they have left my headlights on !! No idea how long they had been on for but i was worried my engine wouldn’t start and the battery would’ve ran out ! Luckily the engine did start but if it didn’t i would’ve taken this way further . They also put my heated seat on for a 2 min drive instead of just moving the car straight away and playing around with unnecessary buttons . Pay more attention to moving the car and not leaving lights on !

We left our car at the Bristol Silver Zone car park. When we picked it up, it was like this: the mirror was bent the wrong way, and the air conditioning was set to 30 degrees and the highest setting. Why??? Why do the people who work there treat our cars this way? We come, we pay for it, and what do we get in return??? I'm furious, and I'll do anything to stop it!!! If someone who works there doesn't like their job, they're looking for a lot of kitchen staff!!!! I don't recommend it!!!

Arrival and parking all smooth but a very disappointing return standing in a huge queue waiting for buses that were not running frequently enough for the volume of traffic. ‘Runs every 15 mins’ sounds ok until you realise there are 3 bus fulls in front of you

This place has potential to be a great place but the people screwing this.
First you need to park and drop off the key after return the car moved to a different location and things in the car has been misplaced 😡 bear in mind you are paying premium considering there are cheaper options which would have provided better service than I was provided.
I would take your business somewhere else. Avoid parking there

Car had broken front suspension when I collected it.
Noticed an unfamiliar clunk as I left carpark, however driving on motorway and dual carriageway didn't notice it too much so thought I'd check next day.
However car broke down on way home and had to be relayed. The garage struggled to find cause. In the end they changed the fuel filter, which was only 6k miles old, and it went ok. Everyone mystified as to why doing this made a difference.
Driving car back from garage (first time on twisty roads) I noticed significant clunking as I turned lock to lock. Looked at front wheel to find front spring had come out of its seat, half in and half out (but not actually broken, which can be quite common).
This is a well maintained car I've had for over 13 years and has been driven heavily loaded around country lanes and across Europe without any problems. The suspicion now is that the car was driven so violently by someone at Silverzone that it not only broke the suspension but also caused fuel to slosh around the tank to the extent that air was sucked into the fuel system causing the breakdown.
I now see there are lots of comments online from other owners also saying their suspension was broken by Silverzone and met someone today who was advised by a friend not to use them as "Silverzone broke my car's back suspension".
Never using them again

I am writing a review for silver zone parking at Bristol airport.
I picked up my car on 22/1/26 at 2300.
The weather was cold, wet and dark. Having never had this issue previously we didn’t inspect our car. Unfortunately the following day I discovered the damage. The car had obviously made contact with a white vehicle when moved by the parking staff.
The moral of the tale is don’t expect them to own up, always check your car even at 2300 in the rain in January.
Disappointed.

This airport really needs to police it's parking. There are a lot of rogue companies profiteering and providing an awful service, specifically bristol park and ride! Awful company, awful service and extra charge to and from airport. Access to this excuse of a service was precarious to say the least, pot holes x 100.30 minute pick up turned into 1hr and 30 mins and when we rang as arranged 30 mins before. We arrived and they were already pulling out! No customer service! We used to use silver zone until our car got damaged and their response was to ignore us! We wont use either company again!!!

Booked parking for 7 days at a company called Bristol Airport Park and Ride. Situated around 20 mins from Bristol Airport. Seemed to be very reasonable at £53. However, after booking, the confirmation email states a further barrier charge of £8.50 each way will need to be paid. This applied to all the other customers in the mini van. So they're creaming up to an extra £80 for one journey.
The route to the car park is along a heavily pot holed un tarmacced lane, terminated in a muddy stable/farmyard. We had phoned the company 30 minutes before arrival, as requested on the email and was surprised to see the mini van leaving as we arrived. However, he did back up to let us on.
Returning back, we phoned as we went through luggage reclaim and was told they would be 30 minutes. This turned out to be over an hour and a half.
Definitely think twice about booking here. We won't be back. We'll be returning to Goblin Farm, next time. Far more professional and great value.

Gouging drop off charges
No lounge capacity for Dragon Pass bur still selling places on Easy Jet

I made the massive mistake of booking car parking with a company called park and ride. They are
Actually situated along an almost impssible to find and incredibly potholed lane in Langton about 20 minutes from the airport (although you’d never guess from their website). No spaces left when I arrived so they parked my car at an angle very near the exit, took my keys and charged me another £8 for the transfer (again you’d never guess from their blurb). Drive to the airport was dangerously fast, driver totally stressed as he’s the only van they have to cater for everyone and is under huge pressure. Parking is in a muddy field in a farm. When we came back had to wait aged for them and even then they could only take two of us so we had to leave our kids at the airport and go back for them (adding another £7 and 50 minutes to our journey. Shocking outfit! Avoid at all costs!!

On my recent trip from Bristol airport and using the Silver zone car park I was fumming on my return to find my car had sustained damage during my holiday away
As it was late at night to collect my car you can't see any minor damage due to the light but when I returned home the next morning I noticed my car had sustained quie a few scratches on the rear bumper and wheel arch not only that the vehicle settings had been changed and also the sat nav was on and had been used for what ever reason
When customers park their vehicles at airport car parks they expect the company to look after their vehicles
And what right do they have adjusting customers vehicle settings apart from seat adjustment this will be the last time I ever trust silver zone at Bristol with my vehicle
I will be looking into the sat nav just to see where my vehicle had been driven and asking questions why ???

Website does not allow you to extend your period for staying once you have parked. They prefer to charge daily overuse rate!!!

Park off site next time for me!

DON’T EVER BY MISTAKE USE THE “MULTI STOREY” CAR PARK! I was charged £60 for an hour, and was told it would also have been £60 if it had just been 1 minute.
Arriving at the airport to pick family up, the overhead signs are to Long Stay Short Stay or Multi Storey. I didn’t want short stay in case their flight was delayed, nor long stay so chose multi storey assuming it would have more space, as it was December 23rd. At the exit gate the £60 charge came up, and the guy on ‘help’ explained it’s £60 from a minute to a day. The charges are utterly indefensible, and the signage appallingly misleading.

Misleading. The website is designed to get you to book before you get to the critical point that someone will drive your car to a different location - it doesn't stay where you park it. Only use if you don't mind a stranger moving your car around