Parking Access, LLC Avaliações 

186
•
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I MADE MY RESERVATION THROUGH PARKING NEAR AIRPORTS.IO, AND THE PARKING FACILITY WAS QUICK & SAFE. WHEN WE RETURNED FROM OUR CRUISE, WE WAITED MORE THAN TWO HOURS FOR THE SHUTTLE. WE CALLED SEVERAL TI... Ver mais

Avaliado com 1 de um total de 5 estrelas

Wrong address listed for credit card. Very difficult to find phone number. Office closed at night although website said available 24/7. Website didn’t work for online cancellation. Very difficult... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The best parking service for Ft Lauderdale cruises. Easy to find location. Very convenient drop off luggage procedure and parking. Parking staff load and unload your heavy luggage for you from you... Ver mais

Avaliado com 2 de um total de 5 estrelas

The process is such, you pay for the parking spot, the ride to the airport, and the return ride back from the airport. HOWEVER, if any of those process pieces fail, Parking Access will take Zero Respo... Ver mais

Detalhes da empresa

  1. Agregador de viagens

Informação fornecida por fontes externas variadas

Parkingaccess.com provides air travelers with a unique opportunity of finding and reserving a great airport parking space at the cheapest price available. Frequent flyers can download our browser extension for the most convenient parking reservation experience available on the market.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

186 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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2,1

Todas as avaliações

(186)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

They changed my hotel

The hotel was super nice. But I paid for best western that had 24hr shuttle and ended up with holiday that only had shuttle 5a-11p and I needed a shuttle at 2am. I spent extra time picking out hotels for this reason and did not get the one I picked.

24 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Excellent Service

This is my second time using you all and everything was great, hoping for the same experience on tomorrow.

Thank you!

20 de janeiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Made a headache become a migraine!

Reservation not sent to my email like promised. Had to call the parking place and set up myself and create a mess by getting an additional parking ticket even though I already paid thru this place. Found out late that Park N Fly had no mention of my reservation and this place was closed so it couldn’t be corrected on time. Had to sit thru countless holds and they were long, just to try to figure this out. So disappointed and will never use this site again. Oh and by the way, they spelled my last name wrong after repeating it like 5 times and that’s probably why this all happened but no excuse, my email was there and they still didn’t email me except for this review thing. Sad.........*this is a follow up comment to the reply from this business*....they are incorrect saying that Park N Fly had my reservation. They did not and that was confirmed by a phone later that night when I made the reservation. The manager looked it up and could not find anything. The reply to my original review was referring to when I raised attention to this matter and not before making them wrong. Your 1 star is justified and then some. Also, as stated to your “rep” on the phone, I checked spam/junk and it was not there. Check your facts before making a bogus reply to save face on a deserved 1 star review. Own your mess up and move forward!!

10 de janeiro de 2020
Avaliação não solicitada
logotipo da Parking Access, LLC

Resposta da Parking Access, LLC

We trying to figure out the misunderstanding with this guest. Email delivery can go to Junk/Spam. Confirmed lot did have the reservation contrary to the reviewer's claim. We don't believe warrants a 1 star, but we understand and have addressed the guest's concerns.

Avaliado com 2 de um total de 5 estrelas

The representative was very helpful

The representative was very helpful
BUT after booking I only received an e-mail conformation that I paid $37.04 with NO details as to date and hotel. I was still on the line with him and said I did not feel comfortable with this and I was told I would get a conformation email in 45 minutes. This was not acceptable. I decided to trust him and will wait to see if I do get a email.

9 de janeiro de 2020
Avaliação não solicitada
logotipo da Parking Access, LLC

Resposta da Parking Access, LLC

Typically confirmation are sent 24-48 hours after the booking to ensure the room availability - and a confirmation was sent to your email. I apologize if you were informed 45 minutes as that is not accurate. Nevertheless your, booking is confirmed and you have a great value with 14 days of free parking included in your 1-night stay.

Avaliado com 4 de um total de 5 estrelas

When I tried calling customer service…

The customer support rep was quite helpful in resolving my issues. Appreciated the quick response and issue mitigation.

24 de dezembro de 2019
Avaliação não solicitada
logotipo da Parking Access, LLC

Resposta da Parking Access, LLC

As soon as we opened the guest was called. We are not open 24/7 as per our policy and thus we should not be reviewed as a 1 star because the guest called during now business hours. As soon as we opened we called and helped with his issue. The number was dialed in error as per the guest.

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