Original part was lost during renovations and thought it would be impossible to find the part since the re released Hamilton Beach retro looking appliance is now discontinued. Wow, I found it onli... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Using the Parts Town website was very easy. I was able to search the model number of my older central air unit, find the part I needed (which was no longer produced), and their website even told me wh... Ver mais
A empresa respondeu
I ordered parts almost 2 weeks ago. Apparently something happened in the shipping process (I wasn't given details so could be a lie) and my order was cancelled and I was told to reorder the parts des... Ver mais
A empresa respondeu
My problem was addressed promptly and a credit processed very quickly and professionally. Very happy with the service. Not the norm these days. Very refreshing!! Thank you!!
Detalhes da empresa
- Loja de utensílios de cozinha
- Fornecedor de Peças para Eletrodomésticos
- Serviço B2B
- Fornecedor de Peças para Fornos
Escrito pela empresa
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Escrito pela empresa
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Informações de contato
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canadá
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
You're company is very knowledgeable…
You're company is very knowledgeable and helped me get the part I needed within minutes!
Delivery ~ Excellent
Pricing ~ Great
Thankyou
9 de julho de 2026
Resposta da Parts Town Canada
Hello Rob,
We are delighted to hear that our team's knowledge helped you find the part you needed so quickly! It's wonderful to know that our delivery and pricing also met your expectations. Thank you for choosing Parts Town Canada!
Sebastian
Right OEM part for my ice machine.
9 de julho de 2026
Resposta da Parts Town Canada
Hello Brian,
We're happy to hear the part was right for your ice machine. We appreciate your positive feedback! Thank you for choosing Parts Town Canada!
Sebastian
dependable service
4 de julho de 2026
Resposta da Parts Town Canada
Hello Harold,
Thank you so much for your positive review and 5 Star rating. We appreciate your business and thank you for choosing Parts Town Canada!
Sebastian
Resposta da Parts Town Canada
Hello Sylvie,
We're so pleased to hear that you experienced fast delivery and excellent service. We truly appreciate your high recommendation and thank you for choosing Parts Town Canada!
Sebastian
Part on time as promist
14 de julho de 2026
Resposta da Parts Town Canada
Hello Gunter,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Always can find the part you need and…
Always can find the part you need and sight is easy to use.
On the down side prices are a bit higher and shipping is crazy but the quick shipping is sometimes worth it.
8 de julho de 2026
Resposta da Parts Town Canada
Hello Vanessa,
We're glad our site is easy to navigate and helps you find the parts you need. We understand your concerns about pricing and shipping costs, and we're always working to offer competitive options while maintaining our service quality. We appreciate your feedback.
Sebastian
Resposta da Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
Resposta da Parts Town Canada
Hello Todd,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
I am a restaurant owner
I am a restaurant owner. Whenever I need and spare parts for my kitchen equipment, I contact parts town. They are professional and fast. They have all the parts for virtually anything. Thank you so much.
7 de julho de 2026
Resposta da Parts Town Canada
Hello Ramesh,
We're so happy to hear that our team consistently provides professional and fast service for all your kitchen equipment needs. We truly appreciate your kind words and positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Very quick delivery.
7 de julho de 2026
Resposta da Parts Town Canada
Hello John,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
Product readily available
Product readily available. Fast delivery and part fits and works well.
30 de junho de 2026
Resposta da Parts Town Canada
Hello Eileen,
We are so happy to hear that you found our product readily available and that the delivery was fast. It's wonderful to know the part fits and works well for you. Thank you for your positive feedback!
Sebastian
I paid a premium for express delivery…
I paid a premium for express delivery because this package was urgent. Unfortunately, the driver showed a complete lack of professionalism and regard for customer service.
The driver approached our store’s glass storefront door. Because it was momentarily closed, he did not bother to knock, ring a bell, or wait even a few seconds for me to step forward—despite the fact that it is a clear window door and I was visible inside. Instead, he immediately turned around and walked away to avoid completing the delivery.
I was forced to literally run out of my store and chase him down at his truck just to get my package. If I hadn't run after him, my time-sensitive express shipment would have been delayed entirely because he seemingly wanted to finish his shift without doing his job properly.
As a paying customer, I expect a basic level of effort and professionalism. I request that this incident be looked into and addressed with the specific driver assigned to my route today.
Best regards
7 de julho de 2026
Resposta da Parts Town Canada
Hello Rahand,
Thank you for sharing your experience regarding the express delivery. We understand your frustration when a time-sensitive package is not handled with the expected level of service, especially after paying for premium delivery. We are concerned to hear about the driver's actions and the inconvenience this caused you. We are taking your feedback seriously and will thoroughly investigate this incident to ensure such situations are addressed and prevented in the future. We appreciate you bringing this to our attention.
Sebastian
Product came on time was the right part…
Product came on time was the right part needed.
6 de julho de 2026
Resposta da Parts Town Canada
Hello Jeremiah,
We appreciate your 5-star rating and positive feedback. We are glad to hear that your order arrived on time and was the correct part needed. Thank you for choosing Parts Town Canada!
Sebastian
Sale rep.,we’re so helpful in finding…
Sale rep.,we’re so helpful in finding the correct parts I need. Answered every question with professionalism.
6 de julho de 2026
Resposta da Parts Town Canada
Hello Froilan,
We're so glad our sales representatives were helpful in finding the correct parts and professionally answered all your questions. We appreciate your kind words! Thank you for choosing Parts Town Canada!
Sebastian
Excellent service
Service rapide. Pièce parfaite. Très content de connaître votre entreprise (connue par recherche IA) que je recommanderai sans hésiter !
Merci !
Vincent
6 de julho de 2026
Resposta da Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
The service was great
The service was great! the item ordered took only 3 days, The price was quite a bit. Said item $20 postage 30 total $50$
5 de julho de 2026
Resposta da Parts Town Canada
Hello Lian,
We appreciate your feedback regarding the quick delivery and the pricing of your order. We are always working to balance service speed with cost-effectiveness for our customers. We will look into this order and reach out to you shortly.
Sebastian
Resposta da Parts Town Canada
Hello,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Resposta da Parts Town Canada
Hello Dave,
We are so happy to hear that you had a great experience with our service and returns. We truly appreciate your positive feedback and wonderful rating!
Sebastian
Great experiences!
I have only ever had great experiences with Parts Town Canada. The specs and manuals available help to ensure I'm ordering the right parts. Delivery is always fast.
3 de julho de 2026
Resposta da Parts Town Canada
Hello,
We are so pleased to hear about your consistently great experiences with us! It's wonderful to know that our available specs and manuals are helpful, and that our fast delivery meets your expectations. Thank you for choosing Parts Town Canada!
Sebastian
Upon receipt of the item
Upon receipt of the item, I have identified that the component is not operational. Specifically, the eye sensor protector obstructs the sensor, and the LCD display is not functioning.
4 de julho de 2026
Resposta da Parts Town Canada
Hello Soroush,
We are truly sorry to hear that the component you received is not operational. We appreciate you bringing this to our attention. We are looking into your order and will reach out to you shortly to sort this out for you.
Sebastian
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.