Beautiful product, quick postage, so many compliments! Company owner even contacted me to give me a choice of colours on the rainbow collar.
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Veja o que dizem as avaliações
The most gorgeous drying robes ever!! What differentiates them from others is the texture is so soft, dries my dogs within 20 minutes, looks the part and the colours are gorgeous!! Also the embroidery... Ver mais
A empresa respondeu
Honestly a staple piece in our house, especially with a dog who likes to get as soggy as possible on every walk! Whether it’s after a soggy walk or after a bath, we use ours daily in the winter months... Ver mais
A empresa respondeu
Absolutely love Pastel Pooch drying robes. The colours are so beautiful. I love that you can personalise the drying robes with your dogs name and have your own design. They are perfect for... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Pastel Pooch, we love all dogs big, small and anywhere in between. That is why we only use the highest quality material for our drying coats, putting your dogs comfort above anything else. We aspire to have coats to fit every breed and we are continually growing our already extensive sizing guide with more exciting colours to come soon.
Informações de contato
4,9
Excelente
247 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The quality of the product is…
The quality of the product is fantastic, I would definitely wear the robe myself too haha. The design is very innovative, and practical. My dog is comfortable wearing it as it is a very good fit. I also really enjoyed the information about the sizing online as that was very useful in deciding what size to buy. I would definitely buy again!
5 de novembro de 2024
Resposta da Pastel Pooch Boutique
Thank you so much for your kind review! 😊 We're thrilled to hear that you love the quality and design of the robe – and we totally agree, they’re so cosy, it’s tempting to want one for ourselves too! 😄 We're glad the sizing information was helpful and that your dog is comfortable and looking great in the perfect fit. We can’t wait to welcome you back for your next purchase! 🐾💖
Delivery company failed to make…
Delivery company failed to make delivery. Was concerned that I was not going to receive my purchases.
Very happy with the quality of my two dog towel robes . Would order again if a more reliable delivery company employed.
5 de novembro de 2024
Resposta da Pastel Pooch Boutique
Thank you for your feedback. We apologise for any concern caused by the delivery experience. We were not contacted regarding any delivery issues by yourself, as we would have been happy to assist and provide a solution had we known.
Upon checking, we can confirm the coats were delivered yesterday within our promised timeframe of 5 working days. We’re glad to hear you’re happy with the quality of the dog towel robes and appreciate your understanding.
We apologise on behalf of the delivery company for the delay, and we will consider your feedback as we evaluate our shipping partners. Thank you for your patience, and we look forward to serving you again!
The BEST dry robes ever! 🐾
Amie is just an amazing girl who creates these amazing robes, and I couldn't be without one for my boy, they are the softest material and so snuggly! I've even bought a second one 🤭 you definitely need one of these if your pooch loves water or needs help drying after a bath! 🫶🐾
23 de outubro de 2024
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
Thank you so much for your kind words! 😊I am so thrilled to hear how much you and your boy love the robe—it's wonderful to know that it's keeping him cosy and dry after all those water adventures! Your support means the world to me, and I'm so glad you got a second one too! 🤗🫶 Give your pooch some extra snuggles from me!
UNREAL
UNREAL!
Owning a large breed dog it’s hard to find businesses that make anything her size… with pastel pooch robes this wasn’t a problem! So so comfy and perfect for rainy days, after a bath, or just to wear for comfort around the house. My girl loves wearing her robe even when she’s all dry :)
Quality is amazing. It’s been in the wash a few times now.. colour isn’t fading, stitching isn’t flying away… honestly couldn’t have made a better product!
23 de outubro de 2024
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
Thank you so much for this amazing review! 🥰 I'm so happy to hear that the robe fits your big girl perfectly and that she loves wearing it even when she's dry—that's the ultimate compliment! 😊 It’s great to know that the quality is holding up after washes too. I put so much care into making sure the robes are not only comfy but durable, so your feedback really means a lot. Give your girl some extra cuddles from me, and thank you again for your support! 💕🐾
Best product everrrr
Cannot thank this beautiful company enough for creating this product! Having a spaniel who is indeed a water magnet… these coats have changed the game of a soggy ride home in the car and his post walkies baths!
Keeps my pooch (and my furniture😅) nice and dry🫧
Great customer service and wonderful products, what’s not to love! Thank you Pastel Pooch🤎
23 de outubro de 2024
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
Thank you so much for your lovely review! 🤎 I'm so happy to hear that the robe has made life easier for you and your water-loving spaniel—no more soggy car rides, yay! 😅 It’s wonderful to know it’s keeping both your pooch and furniture dry after those adventures. I really appreciate your kind words about the customer service too. Thank you again for your support, and give your spaniel some extra love from me! 🫶🐾
Pastel perfection
Beautiful robes, super soft and colours wash beautifully, dry them quickly,
Practical, cosy and colourful
10 de agosto de 2024
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
Thank you so much for your wonderful review! 😊 I’m thrilled to hear you’re loving the robes and that they’re keeping your pup cosy and dry. Your support truly means a lot—thanks again! 💕🐾
Terrible communication
Terrible communication
I had to wait days for a reply from them and can only contact through email
However super lovely dry robes
9 de outubro de 2024
Resposta da Pastel Pooch Boutique
Hi Julie,
I’m very sorry to see your 1-star review and was surprised by your feedback regarding terrible communication. After reviewing our email history, I can confirm that I responded to each of your emails on the same day they were received (15th, 16th, 17th, and 21st October).
Regrettably, I wasn’t able to respond to your email yesterday as I was attending a funeral. As I run this small business on my own and don’t have a team, I’m unable to delegate emails or operate a phone line. However, I do prioritise responding to emails the same day, with this being an unfortunate exception.
I apologise for any inconvenience this caused and am happy to assist with any outstanding issues.
Thank you for your understanding.
Best regards,
Amie
Pastel Pooch Boutique
Quick delivery
Quick delivery. Our dog loves the towel.
Will return to buy again, Thank you
20 de outubro de 2024
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
Thank you so much for your review! 😊 I'm so glad to hear your dog loves the towel. I appreciate your support and look forward to your next order—thanks again! 🐾💖
The material is so so soft
The material is so so soft, amazing quality and my dog loves having it on
3 de outubro de 2024
Resposta da Pastel Pooch Boutique
Thank you so much for your wonderful review! We're thrilled to hear that you love the softness and quality of the material, and it's even better to know that your dog enjoys it too!
Great quality all around
Great quality all around. Perfect fit for my Goldens. The Velcro is plentiful and sturdy. The material is soft and absorbent. Jackson wore his robe for about 5 minutes or so which reduced the amount of time we had to blow dry him. Very happy I made this purchase.
24 de agosto de 2024
Resposta da Pastel Pooch Boutique
Thank you so much for your lovely review! We're delighted to hear that the fit is perfect for your Goldens. It's great to know that Jackson's robe helped cut down on drying time too! We're so happy you're pleased with your purchase, and we hope it continues to make bath time easier for you both😊🐾
Amazing customer service & item
Originally ordered the wrong size for my golden retriever, Rosie, and I had to return the robe to get a new one. My mum is absolutely chuffed to bits with Rosie’s new dressing gown! Very cozy and very effective.
17 de setembro de 2024
Resposta da Pastel Pooch Boutique
Thank you for your review! We're so glad to hear that the new size is a perfect fit for Rosie, and it’s wonderful to know your mum is chuffed with the cosy robe! 😊 We appreciate your patience with the exchange and are thrilled that Rosie is enjoying her new dressing gown 🐾
Resposta da Pastel Pooch Boutique
Thank you so much for your kind review! We truly appreciate your support and hope you shop with us again soon 🩷
These drying coats are a must-have!
I'm in love with these drying coats! Absolutely a must-have!
I could finally say goodbye to all the towels I needed to dry Guido! Now I just put his coat on and he's dry in no time...
Excellent quality and gorgeous colours, and I love that I can have personalised embroidery done 🥹
24 de julho de 2024
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
Thank you so much for your wonderful review! We're thrilled to hear that you and Guido are loving the drying coats and that they've made drying time so much easier! 😊 It's great to know you're enjoying the quality, colours, and the personalised embroidery as well. We appreciate your support and hope Guido stays cosy and dry in style! 🐾💖
Absolutely beautiful drying coat
Absolutely beautiful drying coat! It’s so soft and a beautiful colour, the embroidery is gorgeous! So pleased with our order and will definitely be buying another one in the future. The seller is so lovely and helpful, she helped me figure out what would be the perfect size for my dog, thanks again!
17 de setembro de 2024
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
Thank you so much for your lovely review! We’re thrilled that you’re pleased with the drying coat, from the softness to the embroidery! 😊 It was a pleasure helping you find the perfect size for your dog, and we’re so happy you had a great experience 🩷
Good products arrive quickly.
5 de setembro de 2024
Resposta da Pastel Pooch Boutique
Thank you for your feedback! We're glad to hear that you're happy with the products and the quick delivery. We appreciate your support and look forward to serving you again 🩷
Resposta da Pastel Pooch Boutique
Thank you so much for your kind words! We're thrilled to hear you're happy with both the quality and our service. Your support means a lot to us, and we look forward to serving you in the future 🩷
Fantastic service and answered my…
Fantastic service and answered my queries very quickly. Lovely products
25 de julho de 2024
Resposta da Pastel Pooch Boutique
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that you're happy with your purchase.
Absolutely amazing robe
Absolutely amazing robe! Not only does it dry your pup perfecty, Its also very cute!
24 de julho de 2024
Resposta da Pastel Pooch Boutique
Thank you for the fantastic review! 🩷
These drying robes are just the best
These drying robes are just the best. As a golden retriever mom, swimming can be a chore with my dog as he stays wet for hours and hours afterwards, but he loves it so much we still go anyway! This robe is a game changer! Dries him in half the time! Love the cute colors and embroidery too!
30 de julho de 2024
Resposta da Pastel Pooch Boutique
Thank you for the wonderful review! We’re thrilled to hear that the robe is making a big difference for both you and your golden retriever 🩷
Great way of drying dog
I had a discount code so saved a bit of money. I was looking for something like this for a while but wasn't sure if it would fit. Chose a small for my jackapoo and it fits perfectly :) got here in under a week which was great
28 de julho de 2024
Resposta da Pastel Pooch Boutique
That’s awesome to hear! We’re so glad the robe fits your jackapoo perfectly and that the discount code helped you save a bit 🩷
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