The most gorgeous drying robes ever!! What differentiates them from others is the texture is so soft, dries my dogs within 20 minutes, looks the part and the colours are gorgeous!! Also the embroidery... Ver mais
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Honestly a staple piece in our house, especially with a dog who likes to get as soggy as possible on every walk! Whether it’s after a soggy walk or after a bath, we use ours daily in the winter months... Ver mais
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We cannot believe the quality of these drying robes, extremely soft and look so beautiful on our two mini dachshund boys. They are great for after bath time (especially for dachshunds that hate being... Ver mais
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We are a stockist of the pastel pooch dry robes & we love them. Before stocking them we tried other brands which we felt weren’t that great in fit, design or colour. We stock all sizes in a va... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Pastel Pooch, we love all dogs big, small and anywhere in between. That is why we only use the highest quality material for our drying coats, putting your dogs comfort above anything else. We aspire to have coats to fit every breed and we are continually growing our already extensive sizing guide with more exciting colours to come soon.
Informações de contato
4,9
Excelente
248 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Great quality product. Great customer service
I placed an order in December and got sizes wrong. The process to return was very straight forward and refund was processed very quickly.
I reordered correct sizes in January and products arrived quicker than expected. They are very good quality and much butter than the others we have (including Ruff & Tumble). I will definitely be buying more colours so we have variety.
2 de janeiro de 2024
Resposta da Pastel Pooch Boutique
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that we could assist you in finding the perfect sizing for your dogs. We strive to provide high-quality products, and it's incredibly rewarding to receive such positive feedback. Thank you again for choosing our products and for sharing your positive experience.
Lilac Dog Drying Robe
Very helpful customer service with quick delivery. Product is exactly as describe, amazing quality and very soft material. Very happy customer😊x
3 de janeiro de 2024
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
Thank you so much for taking the time to share your lovely review! We truly appreciate your support and value your feedback.
Quality Product!
Quality Product!
I would give 5 stars however, the courier let the experience down. The bathrobe was left on the doorstep not through the letterbox as stated. Even though everyone was in at the time...why no bell ring? Item not seen until next day as a result.
Having a gift option on the web site would be a great idea?
The recipient loved the bathrobe.
30 de dezembro de 2023
Resposta da Pastel Pooch Boutique
Hi Lorraine,
We sincerely apologize for any inconvenience caused by the delivery of your coat. It's disheartening to hear that our chosen delivery company failed to follow instructions and left it on the doorstep.
On a positive note, we are thrilled to hear that you loved the bathrobe. Your satisfaction is our priority, and your feedback helps us enhance our services. Additionally, we're actively exploring the possibility of adding a gift option soon to provide a more personalized experience for our customers.
Thank you for your understanding, and please feel free to reach out if there's anything else we can do for you.
Pastel Pooch Team
Amazing and stylish robe!
Amazing robe! Much better than just using a towel after bath time as now my dog can walk around the house after his bath without getting everything wet. Keeps him nice and cosy after baths too!
27 de setembro de 2023
Resposta da Pastel Pooch Boutique
Thank you for your wonderful review! We're delighted to hear that our coats are helping to keep your house dry 😆
Fab quality
Fab quality, easy to use and an all round lovely hooded pet towel for my labradoodle. He’s very comfy in it and loves lounging around the house in it! I may have to get another one to help with the washing!
26 de dezembro de 2023
Resposta da Pastel Pooch Boutique
Thankyou so much for taking the time to share your feedback. So happy to hear that your pooch loves his drying coat!
Great quality drying towel
Great quality drying towel. Especially love that you can wrap the towel right round, as there is lots of velcro to secure it. Very soft material and washes well.
27 de outubro de 2023
Resposta da Pastel Pooch Boutique
Thankyou for taking the time to leave a review, so glad to hear you love the coat!
Great products and brilliant customer…
Great products and brilliant customer service. Thank you :)
24 de novembro de 2023
Resposta da Pastel Pooch Boutique
Thank you so much for your review! We're thrilled to hear you had a great experience with our customer service.
Absolutely Amazing!!
Ordered 2 XXL drying robes for my golden retriever and I am blown away by the quality and the fit! We've had drying robes from elsewhere and they're either too small or too large, but these are absolutely perfect. The material is so soft and when done up the robe is nice and secure but still has room in it for her to move about - absolutely love!
3 de dezembro de 2023
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
We're over the moon to hear that you love your coats, and they fit perfectly! Your happiness is our top priority, and we're grateful for your positive feedback.
Resposta da Pastel Pooch Boutique
A big thank you for taking the time to share your feedback with us! We truly appreciate it.
Amazing quality!
I bought a drying robe for my big lab Buddy and he absolutely loves it! The quality is amazing and the sizing is perfect 😁
Would 100% recommend to anyone after a quality drying robe xx
1 de dezembro de 2023
Avaliação não solicitada
Resposta da Pastel Pooch Boutique
We're absolutely thrilled to hear that Buddy loves his coat! 🐾 Your review has made our day. Thank you for sharing your experience with us.
Resposta da Pastel Pooch Boutique
Thank you for your review and feedback! We appreciate your support.
Amazing Quality Dog Drying Coat
Great website, great price and beautiful quality! So thrilled with our purchase of two of the dog drying coats. Our dog is a large breed and the xxl size fits generously, making sure that she's comfortable as well as warm. Can highly recommend these, which are a lot less in cost that some of the other drying coats out there on the market, but of no less quality.
20 de novembro de 2023
Resposta da Pastel Pooch Boutique
Thank you so much for your kind review! We're delighted to hear that you love your drying coats. Your positive feedback means a lot to us and motivates our team.
Quality 10/10
I have ordered 2 in the last week, super quick delivery and the quality is 10/10! Can’t wait to order our next colour!
19 de novembro de 2023
Resposta da Pastel Pooch Boutique
We're delighted that you love your drying coats! Your positive review has made our day. Thank you for your kind words and for choosing our products.
Excellent guidance and quality
I was given very accurate info re. sizing. The colour is gorgeous for my golden retriever and so soft, thick and warm. It got most of the remaining water from his coat post hydrotherapy. Very very satisfied and so is Bailey! Jayne
9 de novembro de 2023
Resposta da Pastel Pooch Boutique
Thank you so much for your kind words and lovely review! We're thrilled to hear that Bailey likes the coat. Your feedback means a lot to us, and we're grateful for your support.
Great drying robe
An amazing, soft & fluffy drying robe ( or dressing gown as we’ve been calling it 🤣) that is perfect for our miniature dachshund
28 de outubro de 2023
Resposta da Pastel Pooch Boutique
Thank you for your wonderful review! We're delighted to hear that your dachshund enjoys the doggy dressing gown. Your feedback brightened our day, and we appreciate you taking the time to share your experience.
Excellent
Easy to order...placed on Monday, received on Friday... excellent service and great product! Thank you
23 de outubro de 2023
Resposta da Pastel Pooch Boutique
Thank you so much for taking the time to leave a review. Your feedback is greatly appreciated, and we're thrilled to hear about your experience.
Excellent customer service!
There was a sizing issue with something that I ordered. The team at Pastel Pooch Boutique responded to my email quickly, dealt with the problem and made it right straight away. Excellent customer service, would absolutely recommend!
10 de outubro de 2023
Resposta da Pastel Pooch Boutique
Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience with our customer service team. Providing excellent service is at the core of what we do, and we're thrilled we could swiftly address your concern. If you ever need further assistance, please don't hesitate to reach out!
The only drying coat you’ll need
This is my second drying coat from Pastel Pooch Boutique, I absolutely love the quality, drying time and softness of them compared to others I’ve bought in the past.
I’d thoroughly recommend investing in one.
23 de outubro de 2023
Resposta da Pastel Pooch Boutique
We sincerely appreciate your kind words and positive review regarding the quality of our drying coats. Your feedback means a lot to us, and we're delighted to hear that you're satisfied with our products. Thankyou for your support!
Excellent costumer service and…
Excellent costumer service and wonderful product! Exactly what we needed 😊
23 de agosto de 2023
Resposta da Pastel Pooch Boutique
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us, and we're delighted to have been able to assist you.
We absolutely love our drying robes
We absolutely love our drying robes from Pastelpooch Boutique. They are high quality, wash really well with no colour fading and have lots of adjustment. Perfect not just for drying off the pups but also acting as an anxiety wrap, with the hood up they help muffle the sound of fireworks and help the pups to relax.
16 de outubro de 2023
Resposta da Pastel Pooch Boutique
Thank you so much for your kind words! We're absolutely thrilled to hear that you love our products and that they're making a positive difference for your pooch. Helping with anxiety is one of the reasons we're so passionate about what we do. If you ever need further assistance or have any questions, please feel free to reach out!
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