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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dank Patchbox kein Kabelsalat mehr! Ausgezeichnetes Produkt, gute Qualität und Vielseitigkeit, welche im Alltag und im Vorfeld bei der Einrichtung viel geholfen hat, die Übersicht zu wahren. Als... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Patchbox umounts. The ease of install for single 'u' high comms rack equipment is really usefull on large network installs where installers are working alone. The speed of hardware installation is gre... Ver mais

Avaliado com 5 de um total de 5 estrelas

Purchased the Setup.exe, and it arrived quite quickly. It is a very nice, very simple, yet sturdy device. Would definitely recommend it for those installing network hardware, especially if working alo... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Parcel was packed inadequately. One of the edge got dinged during shipment (no impact to usage), and one of two magnets that holds the two arms together broke. (makes the hold a little weaker) The... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos de telecomunicações
  2. Empresa de TV a Cabo

Escrito pela empresa

We develop and manufacture patented systems and tools that simplify your daily routines from patching to mounting new equipment in network racks. PATCHBOX was founded with a strong dedication to the optimization of IT network racks and IT workflows in mind. Our revolutionary products radically simplify network cable management taking the IT sector by storm. Founded in 2015 with headquarters in Vienna and distribution partners positioned globally we are targeted to maximize the value that PATCHBOX can add to customers. QUALITY & INNOVATION Quality and innovation are both of highest priority at PATCHBOX. We provide innovative network rack solutions that drastically ease your daily workflow, built on a quality level that surpasses your expectations. We are delighted to have been recognized by the largest US industry magazine, the Cabling Installation & Maintenance Innovators Gold Awards along several other awards for our products and company. FAIRNESS & TRANSPARENCY Our customers, partners, suppliers and employees are all essential for us. Everyone is treated with equal respect and fairness. By default, we desire to be a transparent company. To us this means instead of needing justification to make things public, we believe that we need justification of why we're making something private. We greatly value transparency because it's what we expect from our partners and suppliers. SIMPLICITY & CUSTOMER FOCUS We like processes just like our products - simple. Here at PATCHBOX it is all about the customer. Our daily focus is to bring better service and better products to our customers worldwide. If you are a customer that bought a Setup.exe or if you are a customer that bought hundreds of PATCHBOX units - we will treat you with the same respect. GROWTH & RELIABILITY As we believe our products should be available for every company in the world we are driven to grow our business and expand our operations worldwide. We are continuously training partners around the globe to make our products accessible for you. Find out more at patchbox.com


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

225 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(225)

20 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Klasse Produkt

Klasse Produkt, die Kasetten müssten nur noch in längeren Kabellängen verfügbar sein

26 de julho de 2025
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Peter. Thanks a lot for your feedback. I've reached out to you separately via e-Mail as well. We will try to find a proper solution for you ;) Your PATCHBOX-Team.

Avaliado com 5 de um total de 5 estrelas

Order simple and fast

20 de julho de 2025
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Resposta da PATCHBOX

Hi Bruno. Many thanks for your feedback! That means a lot to us. A good service and customer support is a core-essential. That makes a PERFECT PATCH possible! Your PATCHBOX-Team.

Avaliado com 5 de um total de 5 estrelas

Great product, delivered fast!

We ordered the /dev/mount to use for a network rollout. Patchbox delivered them quickly and kept us up to date through the processing and delivery process, and the mounts are absolutely brilliant! I'll never be able to go back to cage nuts again.

24 de junho de 2025
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Liam. Awesome! Thanks for your feedback! We are glad that our solution serves you well! All the best! Your PATCHBOX-Team.

Avaliado com 5 de um total de 5 estrelas

I can't believe it took this long

I can't believe it took this long for someone to think of a device like setup.exe.

27 de maio de 2025
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Thomas. Thank you sooo much for your feedback! We're happy that our tool-solution makes your daily IT-working-business easier. We wish you a Happy Patch! Your PATCHBOX-Team.

Avaliado com 5 de um total de 5 estrelas

Fabulous quality products & quick delivery

Fabulous quality products, real time savers and quick delivery. Can’t live without them now!

14 de maio de 2025
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Richard. Thanks for your feedback. We really appreciate your honesty. We are glad that our solution fits your purpose. Have a NICE PATCH! Your, PATCHBOX-Team.

Avaliado com 3 de um total de 5 estrelas

The nuts that screw on nearly touch one…

The nuts that screw on nearly touch one another when you are putting devices with no RU space between each device. It’s hard to get them right without a wrench and you can’t use a socket.

26 de março de 2025
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi John. Thanks for your feedback and the insight on your use-case. I would like to get more detail on it. I will reach out to you directly via e-Mail. Until then have fun on reseting/updating your rack-environment + a Happy Patch. Your PATCHBOX-Team.

Avaliado com 5 de um total de 5 estrelas

The parts came quickly an they worked…

The parts came quickly an they worked as advertised. The only issue being they were extremely expensive

23 de setembro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Kevin. Many thanks for your precious feedback. We're glad that our solution meets your expectations. Have A Nice Patch. Your PATCHBOX-Team.

Avaliado com 5 de um total de 5 estrelas

Wen I contacted Patchbox about my order…

Wen I contacted Patchbox about my order delivery they told me there was a delay due to one of the colors I choose. I let them know the time I wanted to work on installing them. They gave me an option that they could break up the order or change the color that was back ordered. I changed color and they met my time frame. Thanks to them my network rack looks good.

10 de fevereiro de 2025
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Gregory. Thanks for this awesome feedback. We're glad that our service has met your expectations. A solution for a solution ;) Have a nice patch. Your PATCHBOX-Team.

Avaliado com 5 de um total de 5 estrelas

Well Crafted Product

I've recently taken a field service job performing switch and server installs. This tool has been an excellent addition to my toolkit.

The only suggestion I would have is to add some sort of neon markings/coloring. The black makes it easy to forget in a rack cabinet if you're not paying attention.

26 de novembro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Jack. Many thanks for your feedback on SETUP.EXE. We're glad that we could upgrade your tool-essentials :) Your input is already highlighted to our research and development department. Have a NICE PATCH! Your PATCHBOX-Team.

Avaliado com 5 de um total de 5 estrelas

The "setup.exe" was shipped quickly…

The "setup.exe" was shipped quickly which I really appreciated since I'm a network engineer and need my tools so I wanted it fairly fast and they made it happen.

26 de novembro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Joseph! Thank you very much for your review. We are very happy that you like the Setup.exe :)

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Excellent communication.

13 de novembro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Lou-Ann. Many thanks for your feedback. We are glad that our service and quality do meet your expectations. Have a nice day as well as a happy patch! Your PATCHBOX Team.

Avaliado com 5 de um total de 5 estrelas

Quality

Their products are always out of the box thinking. It just makes our job so much easier, cage nuts are history

11 de outubro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Russe. Thanks a lot for your feedback. We are happy, that your PATCHBOX-experience has a positive impact in your daily business. All the best, your PATCHBOX Team.

Avaliado com 4 de um total de 5 estrelas

Quality products

Quality products, shipping on pricier side.

2 de outubro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Pieterjan. Many thanks for your feedback. We wish you a Happy Patch and are looking forward to your next order. Your PATCHBOX Team.

Avaliado com 5 de um total de 5 estrelas

Great

Just as advertised! /dev/mount was incredibly easy to install and uninstall when needed to move around. I had tried rack studs before these and there was just too much sag. With /dev/mount the sag is nearly gone (there will always be a little with network gear).

24 de setembro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Jason. Many thanks for your feedback. Very much appreciated. That's what dev/mount is supposed to be! Enjoy mounting and patching! Your PATCHBOX Team.

Avaliado com 5 de um total de 5 estrelas

Items were shipped promptly and met my…

Items were shipped promptly and met my expectations. The packaging was very nice.

18 de setembro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Alex. Many thanks for your feedback. It is very well appreciated. Have a good patch. Your PATCHBOX Team.

Avaliado com 1 de um total de 5 estrelas

USA Order Shipping Delays

While I do love your products that I've purchased, the sales page from a Facebook ad does not redirect to the USA vendors but instead processes the order and no option to cancel the order from shop.com. Instead the order sat in limbo for two weeks without any notification. Then two weeks after I placed the order I got an email saying Synergy Micro Solutions is where I should have placed the order and they would be fulfilling the order.

16 de setembro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Thank you for you review. We take your feedback very seriously and will share it with our partner to improve the process. We have very high standards and despite the high demand, all products should be on stock on all times and delays should be communicated to customers. We are very sorry that this was not the case. We are sorry for the bad experience and apologise to you! Your PATCHBOX Team.

Avaliado com 5 de um total de 5 estrelas

Extraordinary inovative products

I have got and tried the setup.exe and /dev/mount and they are really great help. These things should be standard for the field. So inovative. I wish I had found that long time ago.

10 de outubro de 2024
Avaliação não solicitada
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi Jakub. Many thanks for your feedback. We feel honored that you share your experience with our products with us. That's exactly the standard we want to keep and reach above. Have a good patch. Your PATCHBOX Team.

Avaliado com 5 de um total de 5 estrelas

Great IT product

High-quality and highly efficient equipment! I highly recommend it. The time saved is priceless (the price is a bit high).

8 de setembro de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Dear JFM. Many thanks for your precious feedback. We are glad that our products meet your expectations and your company is experiencing a speed-boost in daily business. All the best, your PATCHBOX Team.

Avaliado com 5 de um total de 5 estrelas

5 starts

Great innovative products. That makes the job easier and save so much time.

28 de agosto de 2024
logotipo da PATCHBOX

Resposta da PATCHBOX

Hi! Thank you very much for your review and the 5 stars. We are glad you like our products :)

Avaliado com 5 de um total de 5 estrelas

Stellar service, stellar product.

Stellar service, stellar products, strong customer engagement game and speedy despatch.

I just love dealing with modern companies who get it: You need to have a good product and be good for your word, and these folks nail both.

Happy to espouse the benefits of the Dev/Mount rack fixings, but honestly, that’s a given and you knew they were genius, and 1000 times better than cage nuts.

What really makes the difference is talking to a business who talks to me like I’m a human.

That’s what puts Patchbox head and shoulders above the hoi polloi.

Shout out to Benni in Austria for just getting it.

23 de agosto de 2024
Avaliação não solicitada
logotipo da PATCHBOX

Resposta da PATCHBOX

Wow. Goosebumps... Many thanks for this amazing feedback! We feel honored that your experience with our products is that satisfying. Thank you so much! Your PATCHBOX Team.

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