Friendly, cheerful, and so helpful! The whole interaction went better than expected. She clearly communicated with me, and followed up with me later in an email like she said she would. Excellent serv... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I used PatientFi for financing, and my experience was disappointing. They do not send any clear email notifications about when interest charges will begin. Instead, the interest is applied quietly w... Ver mais
A empresa respondeu
Today about 3pm I learned that my procedure scheduled for the next morning has additional costs and payment needs to be arranged before the procedure. I called PatientFi, spoke with Eder and after a f... Ver mais
Justin was SUCH a pleasure to speak with. He was extremely helpful, informative, professional, and very easy to understand. His goal was to get all my concerns addressed in the easiest possible manor... Ver mais
Detalhes da empresa
Escrito pela empresa
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want. With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
Informações de contato
PO Box 50903, 92618, Irvine, Estados Unidos
- (866) 734-5979
- hello@patientfi.com
- patientfi.com
4,4
Excelente
275 avaliações
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The service was excellent !!!!!
The service was excellent !!!!!! They always got back to me the same day and resolved my issue immediately.
31 de dezembro de 2024
Justin was really great to work with
Justin was really great to work with. He assured me that he will stick with me through the process I needed him. Communication was awesome.
16 de dezembro de 2024
Avaliação não solicitada
Excellent Service
The Representative was excellent and very friendly. Great customer service attitude.
10 de dezembro de 2024
PatientFi Excellent Customer Service
My experience was great because of the impeccable Patientfi Member Support Staff. Not only do they here us but they also reply and address our issue in a timely and professional manner. As a result, Patientfi is doing well by providing excellent customer service, i
3 de dezembro de 2024
Justin was super patient and helpful in…
Justin was super patient and helpful in addressing the billing questions I had!
4 de dezembro de 2024
Avaliação não solicitada
Justin was so patient and helpful
Justin was so patient and helpful. Gave me great info on my account. I would rate my phone call with Justin as a five star!
Thank you
Lorraine Edwards
2 de dezembro de 2024
Avaliação não solicitada
Stephanie has excellent customer…
Stephanie has excellent customer service and was very clear explaining the program very professional.
26 de novembro de 2024
Avaliação não solicitada
Shamel seems to be the only one that…
Shamel seems to be the only one that knows how to handle the accounts. It’s a horrible, long story but he is fabulous and fixed it again thank you he’s definitely an asset.
25 de novembro de 2024
Justin was SUPER helpful…
Justin was super helpful & answered every question I had. He was able to resolve my problem! He’s the best!!
21 de novembro de 2024
Avaliação não solicitada
Alex
“I had an excellent experience with customer service. The representative was professional, knowledgeable, and friendly, going above and beyond to resolve my issue quickly. They even followed up the next day to ensure everything was handled to my satisfaction and to answer any further questions I might have. Outstanding service—truly appreciated!”
14 de novembro de 2024
I rarely even bother with reviews
I rarely even bother with reviews, but I was so blown away by this company that I thought it would be worth mentioning… Everything that they said would take 24 hours took two hours and they were super efficient and the same person responded to my emails and they truly cared, and they worked with me to make my loan easy & manageable
11 de novembro de 2024
Justin took care of the issue
Justin took care of the issue, professional and kindness. We sure need more of this people in this world.
6 de novembro de 2024
Avaliação não solicitada
Justin was excellent and assisted me…
Justin was excellent and assisted me with all of my questions.
11 de novembro de 2024
Avaliação não solicitada
Justin
Justin was very helpful. My question was received and the issue was resolved within minutes
7 de novembro de 2024
Avaliação não solicitada
Justin was nice and very easy to talk…
Justin was nice and very easy to talk to and gave me directions
30 de outubro de 2024
Avaliação não solicitada
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