Pawarts Avaliações 

89
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Submitted a picture of my dog, and she came out great on the t-shirt. The shirt is of decent quality; I actually wish they had options for higher-quality tees, as well as long-sleeve, etc. That said,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was recommended by daughter as she had bought a shirt with her dog and I was so impressed. Bought and received 2, very great quality and well made t-shirts. Image is fantastic, captured our Buster’s f... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered 2 shirts as a mother's day present this year. While the material of the shirts are fine enough, I was disappointed by the design. It was obviously AI generated which was not disclosed upon c... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a baseball shirt for my daughter several weeks before Christmas. They approved my print but then I never heard anything about my order after that. I prayed it would arrive by Christmas - whi... Ver mais

Detalhes da empresa

  1. Loja de vestuário do faroeste

Escrito pela empresa

Our dream is to bring dog lovers worldwide together in a happy community. And we are passionate about creating custom dog portrait apparel as "A beautiful way for you to honor your dogs".


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

89 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(89)

6 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Amazing quality and adorable shirt

Amazing quality and adorable shirt, however, they promised to get it here by Father’s Day, but it was seven days late. They did not compensate me for anything because of the delay. Otherwise adorable product.

21 de junho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Mostly satisfied…

The quality of the T-shirts and the art is wonderful! I will definitely order from them again!

26 de maio de 2024
logotipo da Pawarts

Resposta da Pawarts

Hi Stephanie,
Thanks for your review and feedback.
I checked your order and saw the mistake. We used the wrong preview for the second shirt.
We will reprint the correct one with "Mama" and ship it out Asap.
We're genuinely sorry for this inconvenience.
Sincerely,
Pawarts

Avaliado com 1 de um total de 5 estrelas

Do not order from this company!!!

Do not order from this company!!!! Best case scenario, they have terrible customer service and crappy products. Worst case scenario, it's all a scam. I immediately replied to the emailed proof with some simple edits. They responded 12 hours later (after 9pm) and said they would send a new proof. I never received a new proof. 12 hours after that (9:00 the following morning) I receive an email saying that my order has gone into production and can no longer be edited. What?! I never approved a proof, or even received a revised proof. I immediately emailed them but never received a reply. My only option now is to dispute it with my credit card. DO NOT ORDER FROM THIS COMPANY!!!

ETA: their reply is BS. I just received a response that the email saying my order went into production was sent automatically and they're still working on my 2nd proof...nevermind that they posted the charge to my credit card a week ago and they've been working on the 2nd proof for days. They responded to my negative review (with pure nonsense, BTW) in an hour but it takes them more than 12 hours to send one line email responses. Again, DO NOT ORDER FROM THIS COMPANY!

4 de junho de 2024
Avaliação não solicitada
logotipo da Pawarts

Resposta da Pawarts

Hi there, I sincerely apologize that the second preview we sent for this order may not have reached you.
There's a chance the second preview might have landed in your spam folder.
We understand the importance of getting your order right, and we want to ensure you're completely satisfied. While the original product has already been shipped, we'd be happy to remake and resend a new one with the corrected design, free of charge.

To ensure the new product meets your expectations, we'd be happy to send you the second preview again. Please let us know if you'd like us to resend it.

We apologize for any inconvenience this may have caused. We value your business and appreciate your patience as we work to resolve this issue.

Sincerely,

Avaliado com 5 de um total de 5 estrelas

Perfect!

It was amazing at how well the photograph was converted onto the shirt. My husband was very happy with this. Nice quality of shirt, did not smell bad, and the fit was accurate.

25 de abril de 2024
Avaliado com 1 de um total de 5 estrelas

I never got it

I never got it.

You sent to wrong address; I don’t live or work in the city you sent it too.

24 de abril de 2024
logotipo da Pawarts

Resposta da Pawarts

Hi Brandon,
I checked and saw that your order was delivered on 30 April.
Could you please contact the post office to find out what's happen with the package?
Here is the tracking detail:
https://webtrack.dhlglobalmail.com/orders?trackingNumber=420980269261290316842701114175

I checked your order and found that the address we sent is correct.
Here is the address you filled up:
Brandon Bennett
16611 48th AVE W A-1
Edmonds WA 98026
United States

Please rechecked your order confirmation email.

Avaliado com 3 de um total de 5 estrelas

The shipping (after it left Pawarts)…

The shipping (after it left Pawarts) seemed to take an exceptionally long time.

28 de março de 2024
logotipo da Pawarts

Resposta da Pawarts

Hi Stacy,
We're genuinely sorry for the shipping problem.
We will work with the shipping carrier again about this.
In case the product you received has any problem, please feel free to let us know.
Respectfully,
Pawarts

Avaliado com 1 de um total de 5 estrelas

I didn’t get my complete order

I didn’t get my complete order. I’ve reached out to them about three times via email, since I received my package, and still have not received a reply on where the other part of my order is!

28 de março de 2024
logotipo da Pawarts

Resposta da Pawarts

Hi Carolyn, I'm sorry to hear that there's a problem with your order. I checked and saw that both products were delivered successfully.
The tote bag was shipped in another package and was delivered today. Here is the detail tracking:
https://webtrack.dhlecs.com/orders/33872403299051021/details/420141209261290326107801149104
We're sorry for all inconvenience this caused.
In case the product has any problem, please don't hesitate to let us know.

Avaliado com 5 de um total de 5 estrelas

Fast service

Fast service, however, DHL did not notify that the package was in the mailbox.
I wish there is a chance to see a preview before the final print is done.

27 de março de 2024

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