offonclothing.com Avaliações 

Terrible customer service. If you ever need customer support it's non-existent.
I had to exchange my dress and pay for shipping because the colour of their images and the dress i received were completely different. AKA I thought i was buying an orange dress and i received a lilac one!!!!!!! And the fabric quality was only 5/10
They've left me hanging spinning all kinds of stuff about miscommunication and that's why i have received my new dress can I pay more?
Anyway good luck, there are plenty of great makers out there so I would give this one a miss.

You can buy the same exact clothing at Walmart

I received my 2 dresses today. The dresses are beautifully made and the material is exactly as described. I had contacted customer service with concerns about the length of time from order to delivery (5 weeks), but thy were worth the wait.
Both dresses are big fitting, but that is the style and design.
Love them.

Ich habe am 5. Juni bei OffOn Clothing in Litauen zwei Kleidungsstücke (Kleid und Jumpsuit) bestellt. Die Produktionszeit sollte 4–5 Wochen dauern, danach 7-14 Tage Versand, also frühestens bis 6. Juli und spätestens bis 17. Juli Ankunft bei mir. Der Versand erfolgte jedoch erst am 13. Juli, also 3 Tage nach Ablauf der maximalen Produktionszeit, und die Lieferung kam am 20. Juli – mitten in unserer Urlaubszeit. Öffnen und Anprobe waren mir daher erst am 31. Juli möglich.

Beide Teile fielen deutlich weiter aus als erwartet:
Der ADA‑Jumpsuit war oben sehr weit und der Schritt hing bei normaler Trägerlänge deutlich zu tief. Ich hatte ihn nach Masstabelle als XL bestellt, weil ich zwischen den Größen lag und vermeiden wollte, dass er ggf. zu eng am Po sitzt. (da Stoff nicht elastisch)
Das SILVINA‑Kleid (S–XL, eine Mischgröße, also per se schwierig bzgl Passgenauigkeit) war extrem großzügig geschnitten; selbst eine Freundin (168 cm, XXL) fand es unvorteilhaft und zu weit. Für kleinere Kundinnen sind diese Schnitte kaum kalkulierbar.

Ich habe am 31. Juli fristgerecht den Widerruf erklärt, am 01.08. bekam ich die Retoureninfos und am 4. August wurde das Paket zurückgesendet. Die Rückgabe wurde dann einen Tag später per Mail abgelehnt, weil die Rücksendung 1 Tag nach deren Frist abgesendet wurde – obwohl OffOn Clothing selbst das Lieferdatum um 3 Tage überschritten hat.

Danach: Keine Kulanz, keine Verantwortung, keine gemeinsame Lösung.

Der Kundenservice war inkonsistent und schwer nachvollziehbar. In rund zehn sachlichen, freundlichen E‑Mails habe ich versucht, eine faire Lösung zu finden. Stattdessen kamen wechselnde Begründungen:
– zuerst ein strikter Verweis auf die Rückgabefrist,
– dann die Aussage, die Lieferzeit sei „normal“ und ich hätte ja Express bestellen können,
– anschließend die Behauptung, solche Verzögerungen kämen bei ihnen „nie vor“ (einmal die Bewertungen hier oder bei Etsy durchschauen beweist das Gegenteil),
– und zwischendurch inkonsistente Hinweise auf angebliche EU‑Standards, die jedoch nachdem ich auf den tatsächlichen EU-Standard per Wiederruf hingewiesen hatte, dann doch nicht für Onoff Clothing galten.

Völlig ignoriert wurde, warum ich überhaupt in diese Situation geraten bin: durch die initiale Verspätung des Shops, nicht durch mein Verhalten. Trotzdem wurde die gesamte Verantwortung auf mich abgewälzt und es gab keinerlei Angebot für mich. Renata erklärte den Vorgang schließlich für „geschlossen“.

Ethischer Anspruch vs. unethisches Verhalten
OffOn Clothing präsentiert sich als moderner ethischer Shop, slow fashion, familiär und kundenorientiert.

Mein OffOn Clothing Erfahrungsbericht zeigt jedoch das Gegenteil:
Ein Vorgehen, das unflexibel, unfreundlich und bemerkenswert verantwortungsabweisend wirkt.
Ethisches Handeln bedeutet Fairness, Dialogbereitschaft und die Fähigkeit, eigene Fehler anzuerkennen.
Hier gab es keinerlei Zugeständnis, trotz zehn höflicher E‑Mails und einer klaren Lieferverzögerung auf Seiten des Shops. Es wird also mit zweierlei Maß gemessen.

Insgesamt eine sehr enttäuschende OffOn Clothing Erfahrung und dafür, dass wir im Freundeskreis alle so gespannt auf die Kleidung waren und sicherlich weitere Bestellungen möglich gewesen wären, seltsam wenig nachhaltig. So bleibt es nur eine sehr ärgerliche Erfahrung mit Onoff Clothing.

Ich werde die Schlichtungsstelle der EU einschalten.

Do not purchase from this company. I bought a dress online and was advised on both the size and colour. It took longer than advertised to arrive which was annoying but which I could have ignored had I not received the following customer care from Renata. When the dress arrived it was huge and sack like. I had been advised to purchase size S but went with my gut and ordered size XS which was still way too large for me. The colour was also not matching the colour they had described. The clincher though was that I was accused of wearing the dress which I definitely did not as it was completely unflattering and unwearable. They did refund me my money but the communication from them was rude claiming to “know a worn dress when they see one in their 15 years of experience”. I explained that the dress was not suitable for wear and that I had only tried it on at home and received a smart message saying “but the marks somehow appeared?”. Horrible to deal with and point blank refused to accept that I had not worn their dress, accusing me of lying. They may have refunded the money but I was spoken to in a horrible manner. There are companies out there like Olive clothing company who sell similar styles that arrive much sooner than the 4-6 week period (plus delays) it takes for them to deliver. Avoid.

I am disappointed. The dresses are well made, but the color of one dress is much, much more darker/intense than on the photos and the second dress is not the fabric I ordered.

I accidentally ordered the Silvina dress twice and contacted OFFON to cancel one. They had already told me the dress wouldn’t be ready to ship for another two weeks, so it clearly hadn’t been made yet. Despite this, they refused, claiming “production had already started” and no cancellations or refunds were possible.

This makes little sense given the dress is sold in a single standard size (S–XL), not bespoke measurements. It’s hard to believe these aren’t produced in batches.

The policy feels completely inflexible and out of touch—no effort to help, no store credit, nothing. Very disappointing experience. Be careful when ordering, as they won’t support you if anything goes wrong.

I bought the jump suit. It's absolutely lovely.. Very well made. They contacted me and asked for my measurements so they could suggest the right size. I love it and would purchase again.

Beautiful design and amazing quality of clothes. I ordered a pair of linen pants and a linen dress, both fit me perfectly (I followed the sizing guide on the website). These clothes are made with love and made to last. Very cute note and sustainable packaging. So much appreciated 💖 Thank you

I ordered a dress from this company, having checked reviews on Trustpilot. The dress was beautiful, made to order (so obviously it won't arrive in just a few days) and having checked the detailed size guides against my measurements, I was delighted that the dress fitted perfectly. They are also willing to customise items, as I have asked if they can change the sleeve shape for a future order.

“The dress I ordered was absolutely lovely and clearly made with great care. The measurements were spot on, and the linen is wonderful quality.”

Received my dress today and it was worth the wait! Amazingly well made. I love it and will most definitively buy more pieces in years to come. 100 % recomend!

The quality is exceptional - from the fabric to the tailoring, every piece feels like a level of craftsmanship that’s rare to find in today’s mass-market, even in luxury stores. The designs are beautiful, and the communication and customer service have been absolutely impeccable.

My new favourite dress! Amazing quality, beautiful fit, literally been living in it since I got it. Yes, the shipping takes quite a while, which is to be expected when everything is made to order. Very friendly, quick and helpful customer service via mail. Will definitely order from here again, it's well worth the wait.

I love this brand. I'm a UK size 20, 5ft2, and the largest size trousers fit me. The quality is really good. Great cut, and the fit is lovely and comfy.
I returned one pair of trousers with a zip as they were not as good a fit as the elasticated waist trousers.
One thing I would say is that whilst they've been very communicative and respond very quickly - and personally - to my emails, orders are placed and paid for and it can be weeks before the items are dispatched. Also, items are sent from Lithuania so they take time to arrive.
It is worth reviewng their refund policy. I bought 3 pairs of trousers to compare the fit, and when I returned a pair, the item was held in their Customs for approx 4 weeks and although they kindly gave me a refund, their policy is for exchange only.
Also worth noting that I had to pay £10 or so to return and track the parcel.
But overall, this wouldn't stop me from using them. The clothes are a really high standard and I love them.

THIS IS BY FAR THE WORST BUYING EXPERIENCE OF MY LIFE. THE CLOTHING IS ENTIRELY MISREPRESENTED BY THE SELLER IN TERMS OF SIZING. SHE TAKES NO RESPONSIBILITY FOR THIS AND PUTS THE BLAME BACK ONTO THE BUYER WHO HAS PAID HER UPFRONT, IN GOOD FAITH. SHE IS ALSO DECEITFUL THROUGHOUT COMMUNICATIONS, WHEN SHE IS PRESENTED WITH A DIPLOMATIC COMPLAINT ABOUT HER ITEMS. STEER WELL CLEAR OF THIS SELLER!!!!!

This remarkable little clothes company, based in Lithuania, is a real treat. The clothing is exceptionally well made, and while not cheap, the cost of their gorgeous dresses is less than Sahara and every bit as good. Obviously, delivery, which is included in the price, takes a little longer than standard UK delivery but worth the wait. With my first order, (needlecord long sleeve dress with pockets, I had been hunting and hunting for a red corduroy dress without success until coming across Offon), I recieved a bundle of material swatches in linen and cotton fabrics. A really thoughtful touch. The goods were beautifully packaged and they can customise their sizes for you. Obviously customized goods are non returnable. I cannot recommend Offon clothing highly enough, blown away by the quality really.