The item advertised are denim pants. With rips and the pants I received are like dress pants. Most sites want you to review their products after purchasing, this site doesn't even offer it because t... Ver mais
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Veja o que dizem as avaliações
The Polaris-Tec Fleece Jumpsuit is superb quality. The fleece material is thick and very soft.its easy to get on and off and my Bedlington Terrier runs and jumps with my other dog so it doesn't interf... Ver mais
I changed my order just after placing it by sending an email and received an email within 24 hours confirming they’d received and would send me the correct coat. It arrived very quickly and is perfect... Ver mais
I ordered a recovery collar for my dog from Pawelier, and I couldn’t be happier with their service! I wasn’t sure about the size, so I messaged them on Instagram. To my surprise, they replied within m... Ver mais
3,7
Bom
32 avaliações
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Just perfect 🤗
Just perfect! Very fast shipping and their products are so beautiful. Great colours and quality! 😊
8 de maio de 2025
Avaliação não solicitada
False advertisement
Ordered a set on the site that was advertised as being sold with a cap and vest. The only reason I ordered the set was for the cap. When I received my order, no cap was included. When I reached out to customer service I was told that the vest was sold as a standalone. The website, however, listed that the cap came with the vest. The solution they offered was a 50% refund for an item that was falsely advertised, that I would not have ordered had it been properly advertised, and that cost over $60, way too much for just a vest. So if I could give a no star rating, I would.
15 de abril de 2025
Avaliação não solicitada
Excellent cistomer servic.ered a coat for my dog but it was…
I ordered a coat for my dog but it was too small. I sent it back for a larger size but due to the Chinese New Year it was delayed by a few weeks. I wasn't very happy with this so Pawelier gave me a refund and sent the coat as well ! It arrived today and it fits her perfectly. Very pleased with the service I received.
13 de março de 2025
Avaliação não solicitada
Resposta da Pawelier
Hi Brooke Buzzi,
Thank you for reaching out and letting us know about your concern. We sincerely apologize for any inconvenience caused. Upon checking, your order is scheduled to be delivered within the next few days via USPS.
Please note that our standard delivery timeframe is 5-10 business days. We’ll continue to monitor the tracking to ensure your order reaches you as soon as possible. If you have any additional questions or concerns, please don’t hesitate to contact us.
Best regards,
The Pawelier Team
Nice but not for this price
The leg length was far too long for my dog, she couldn't walk in the suit. I don't remember seeing leg measurements on the website but would have been helpful seeing as they don't do returns, I guess I could have judged from the photos but I liked the suit a lot and didn't think the legs would be a problem. I've had to get the suit adjusted for a huge amount of money so that my dog can wear it so I'm hoping that will do the job.
Otherwise the suit feels well made but very overpriced. I will shop local next time to avoid ending up with something ill fitting that I can't return
3 de dezembro de 2024
Resposta da Pawelier
Hi there,
Thank you for your honest feedback, and we're sorry to hear about the inconvenience caused. We’ve taken your comments on board, and we’re happy to let you know that we’ve updated our policy and now offer returns for certain situations. You can find more details about our updated policy here https://pawelier.com/policies/refund-policy.
Your experience helps us improve, and we’re always looking for ways to ensure our customers have the best possible experience with us. If there’s anything else we can do to assist, please don’t hesitate to reach out!
Best regards,
The Pawelier Team
I recently bought a dog outfit from…
I recently bought a dog outfit from this company, and I’m very impressed! The quality is excellent, and the shipping was super fast. My dog looks adorable and is so happy in it. Highly recommend!
4 de dezembro de 2024
Avaliação não solicitada
Very good customer service!!
28 de novembro de 2024
Avaliação não solicitada
I ordered a recovery collar for my dog…
I ordered a recovery collar for my dog from Pawelier, and I couldn’t be happier with their service! I wasn’t sure about the size, so I messaged them on Instagram. To my surprise, they replied within minutes and gave me great advice. The collar arrived quickly and fits perfectly! Amazing quality and customer service – highly recommend Pawelier!
27 de novembro de 2024
Avaliação não solicitada
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