Pawsy Labs has charged me 96.00+ for parasite drops for the past three months. At my advanced age, I had no idea I was underwriting a subscription which involves sending me three bottles at a time. I... Ver mais
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Veja o que dizem as avaliações
Responding in a timely manner to my request, I cannot do revolving order for financial reasons. Thank you for refund of latest 66.99. Product seems to do well for dogs , But will not be doing... Ver mais
Tried the product as my dog has irritated and itchy skin on his belly. Unfortunately this did not alleviate the issue for my dog.
Very speedy to reply to help out with my decision to cancel my subscription and not use the product after further review. Thanks for being so good to work with!
Detalhes da empresa
Informações de contato
254 Chapman Rd, Ste 208 #24453, 19702, Newark, Estados Unidos
- +1 (302) 271-7528
- help@pawsylabs.com
- pawsylabs.com
4,5
Excelente
100 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da PawsyLabs
Thank you, Veronica! We're so glad the team could take good care of you — come say hi anytime you need us. 🐾 — The PawsyLabs Team
The company responded quickly
The company responded quickly. Very impressed.
29 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Denise! Responding quickly is something we take real pride in — we're glad it showed. Here if you ever need us. 🐾 — The PawsyLabs Team
Don’t deal with Pawsy
Don’t deal with Pawsy. I have no idea if the parasite cleanse works. Due to their behavior as a company I now don’t trust it. NO SUPPORT. Nobody to help stop a hidden subscription setting that has inundated me with unwanted product. 3 bottles every 2 weeks. No way on portal to stop it. The support number says send an email and we will cancel subscription. Nope. Emails go unanswered - product keeps coming. No return email - no call back. THIS IS AN OFFSHORE SCAM COMPANY. Look elsewhere!!
28 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
BG, we're truly sorry — this is not the experience we want anyone to have, and we understand your frustration completely. You should never have to fight to stop a subscription. Please email help@pawsylabs.com with the name on your order and put "Trustpilot" in the subject line — we will cancel the subscription, stop any further shipments, and put the charges right, within 24 hours. We answer every email, and we'd genuinely like the chance to fix this for you. — The PawsyLabs Team
Stellar...
28 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Courtney — short and sweet, and it made our day. We're here whenever you need us! 🐾 — The PawsyLabs Team
So Far So Good!
I have noticed a lot less scratching and licking his paws. Bandit is calmer during the night.
27 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Kim! Less scratching, less paw licking, and a calmer Bandit at night — that's wonderful progress. Consistency through the full course tends to build on this, so keep it up, and give Bandit a scratch behind the ear from us. 🐾 — The PawsyLabs Team
Prompt response to cleanse issues
27 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Rod! Quick, clear answers when something comes up with the cleanse is exactly what we aim for. We're glad we could sort it for you — and we're always here if anything else pops up. 🐾 — The PawsyLabs Team
Got my answer promptly and took care of…
Got my answer promptly and took care of my need.
25 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Mary! Getting you a prompt answer and actually taking care of the need — that's the whole job. We appreciate you taking a moment to share it. 🐾 — The PawsyLabs Team
I am getting feedback on my order
I am getting feedback on my order
24 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Bridget! Keeping you in the loop on your order is the least we can do — nobody likes wondering where things stand. If you ever need anything else, we're right here. 🐾 — The PawsyLabs Team
Skye
My dog Skye wasn't showing any major signs of parasites other than occasional scooting which was concerning. She was at the time 4 months old so I presumed she already had parasites when I took ownership of her. I wanted a natural remedy for her and happened to come across Pawsy so decided to give it a try. The scooting has stopped and she appears to be much more chilled especially during the night
22 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Allan! Puppies so often carry passengers we never see, so you were smart to act on the early signs. We're really glad Skye's scooting has stopped and that she's so much more relaxed at night — that calm is one of our favourite things to hear about. Give her a little scratch from us! 🐾 — The PawsyLabs Team
So far so good
So far so good . I will do an update after I give Pawsy's parasite cleanse a try I have four dogs that I'm hoping I see changes now they are my children and I'd like to give them the best life I can and I have seen my dogs having some of the same problems that your ad covers so I will recap in a couple weeks
21 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Linda — four dogs is a houseful of love, and we're honoured you're trusting us with all of them. Consistency over the full course is what makes the difference, so we'd genuinely love to hear your recap in a couple of weeks. If any questions come up along the way, we're at help@pawsylabs.com anytime. 🐾 — The PawsyLabs Team
I requested integrity and I received…
I requested integrity and o received integrity. Your company’s image from my perspective has redeemed itself. Thank you for taking care of my request so quickly and kindly!
20 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Kellyart — this means more than you know. Doing right by our customers, quickly and kindly, is exactly the standard we hold ourselves to, and we're grateful you gave us the chance to show it. 🐾 — The PawsyLabs Team
Customer service is very good and…
Customer service is very good and responsive. Excited to start the parasitic cleanse for my boy.
20 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Marla! We're so glad the team could get you sorted quickly — and we're excited for your boy to get started too. If any questions come up during the cleanse, we're always here to help. 🐾 — The PawsyLabs Team
Go a head to cancel the whole order…
Go a head to cancel the whole order I’ll redo it
18 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Catherine! We've taken care of the cancellation on our end so you can reorder whenever the timing is right for you. If you need a hand setting the new order up, just drop us a line at help@pawsylabs.com — we're happy to help. 🐾 — The PawsyLabs Team
Noticeable Improvement
Paw licking, ear scratching reduced by 50% at 2 weeks. No diarrhea or change in appetite. The biggest bonus is a much calmer dog who isn’t attacking our other dog now! So much calmer!
13 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
This is wonderful to hear, Debbie — thank you! A 50% drop in paw licking and ear scratching at two weeks, with no tummy upset, is exactly the kind of progress we hope for. And a calmer, happier dog who's at peace with your other pup? That's the best bonus of all. Thanks for sharing! 🐾 — The PawsyLabs Team
Quick answer to a misunderstanding on…
Quick answer to a misunderstanding on my part
14 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Norman! Misunderstandings happen — what matters to us is clearing them up quickly and kindly. We're glad we could sort it out for you, and we're always just an email away if anything else comes up. 🐾 — The PawsyLabs Team
Great customer service.
14 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Claudia! Great customer service is something we genuinely work at every day, so it means a lot that it showed. We're always here if you or your pup ever need anything. 🐾 — The PawsyLabs Team
I literally cried from the joy of relief
Day 17 - the 1st morning in 2 years my beagle did not wake me up at 2, 3 or 4 am stratching and licking. We slept till 6 and I literally cried with relief for both my dog and me. All of today she only causally sniffed and briefly licked a foot. No ear stratching, aggressive foot licking or biting, or scooting.
13 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
CJ, this one brought a tear to our eyes too. Two years of broken nights, and then a full sleep through to 6am — for both of you. That's exactly why we do this. Thank you for sharing something so personal, and give your beagle a gentle ear rub from all of us. 🐾 — The PawsyLabs Team
I've been looking for something for 2…
I've been looking for something for 2 years now to stop itching for my 40 lb in English Bull dog pawsy works, it's been about 2 weeks she has less redness and irritation on her paws she's looking for paws less and she's itching us I am so grateful Thank you so much
11 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you so much, Shelly! Two years is a long time to search, so hearing that your English Bulldog is already showing less redness and irritation — and seems more comfortable on her paws — after just a couple of weeks truly means the world to us. Every dog settles into the routine at their own pace, so keep going and we'd love to hear how she's doing further along. Give her a gentle belly rub from all of us! 🐾 — The PawsyLabs Team
They were attentive to my concerns and…
They were attentive to my concerns and promptly addressed it to my liking. Thank you.
10 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you, Michael! Listening carefully and sorting things out quickly is exactly what we aim for, so it's wonderful to hear we got it right for you. We're always just an email away if anything else ever comes up. 🐾 — The PawsyLabs Team
Sarah removed my concerns quickly
Sarah removed my concerns quickly. It's refreshing to find a company that listens, that cares, and makes simple adjustments that work for the customer.
11 de julho de 2026
Avaliação não solicitada
Resposta da PawsyLabs
Thank you so much! Sarah will be thrilled to read this. Listening, genuinely caring, and making the small adjustments that actually work for you is exactly the kind of company we want to be, so this really made our day. We're right here anytime you need us. 🐾 — The PawsyLabs Team
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