The actual site is good, if you can log in at all... I need to access payslips from a previous employer, and I can get halfway through the login, until it asks for a one time passcode which never co... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service and a fantastic team! I have been working with Payescape for over 8 years, and with Nikki for the last 7. The service and communication are always great. Nikki makes running payroll... Ver mais
A empresa respondeu
Whenever I have a query or need assistance, the team is always incredibly responsive, knowledgeable, and genuinely happy to help. They completely take the stress out of payroll and make sure everythin... Ver mais
A empresa respondeu
Payescape has been a great payroll platform for our business. The whole team provides great support, and I want to give a special shoutout to Charlotte, who is always incredibly helpful whenever I spe... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de folhas de pagamento
- Escritório de Contabilidade
- Serviço B2B
- Instituição Financeira
- Assessoria em Recursos Humanos
- Serviço financeiro não-bancário
Escrito pela empresa
Payescape is one of the UK’s fastest growing Payroll, HR and Time Management providers. Our cloud-based technology coupled with world-class customer service is revolutionising how businesses today manage their employees. Our automation of labour-intensive payroll and people management tasks is freeing up businesses to focus on their core strengths and adding real value to their business. Payescape removes the administrative burden from your workload and delivers simple, effective, and reliable online Payroll, HR and Time Management solutions. With hundreds of satisfied customers throughout the UK, we understand the intricacies of payroll and HR legislation, so you don’t have to. And our dedicated team of CIPP and CIPD certified professionals are always on hand to provide the expert support you need when you need it. Payescape provides the following services: - Outsourced Payroll Service - Fully managed Payroll Service - Payroll Software Only - HR Software and Service - HR Consultancy Service - Time and Attendance Management - Access Control Services
Informações de contato
Payescape House, 18-20 Church Street,, BT53 6DL, Ballymoney, Reino Unido
- 02827641060
- info@payescape.com
- payescape.com
4,6
Excelente
182 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great payroll provider
I have always enjoyed working with Payescape, especially Elizabeth who is always on hand for help and support. She has been a joy to work with for the last 2 and a half years and I would strongly recommend as a payroll provider
27 de maio de 2025
Avaliação não solicitada
Resposta da Payescape
Hi, thank you for your wonderful review and recommendation of our services.
We are pleased that you are happy with our level of support and that you have found the team a joy to work with. We will pass your feedback on to Elizabeth.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
When trying to log in
When trying to log in, you constantly get HTTP ERROR 400. I was already re-set about a month ago, worked ok, done nothing different, and the Error message is back.
16 de maio de 2025
Avaliação não solicitada
Resposta da Payescape
Hi,
We are sorry to hear that you have experienced problems logging in. The error you have provided suggests you maybe using an incorrect or old previously saved URL. Please try logging in using https://payroll.payescape.com/oauth/login should you have any further issues please contact our support team directly who will be happy to help.
Kind regards
The PayEscape Team
Switching to Payescape was a smooth and…
Switching to Payescape was a smooth and hassle-free process from start to finish. The whole setup was straightforward, and the transition went off without a hitch. I have to give special thanks to Shannon, my implementation account manager, who was absolutely excellent throughout. She was responsive, knowledgeable, and made the entire onboarding experience feel easy and stress-free. Great service all around – highly recommended!
6 de maio de 2025
Avaliação não solicitada
Resposta da Payescape
Hi Joanna, thank you for your wonderful review and recommendation of our services.
We are pleased that you experienced a hassle-free implementation and that you felt supported throughout the process. We will pass your feedback on to Shannon. Welcome onboard!
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Valuable asset to any firm
Payescape is a valuable asset to any firm.
The instant support with high quality technical knowledge has been a key partner to our fast growing firm.
Cannot recommend Payescape enough!
28 de abril de 2025
Avaliação não solicitada
Resposta da Payescape
Hello Georgio, thank you for your wonderful review and recommendation of our services.
We are pleased that you are receiving a great service from your team here and that you value us as key partner.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business as it grows.
When I have queries they are always…
When I have queries they are always answered promptly and issues are always resolved promptly and correctly first time.
8 de abril de 2025
Avaliação não solicitada
Resposta da Payescape
Hi Michael, thank you for your wonderful review.
It is great to hear you are happy with our prompt and accurate service from the team. Many thanks.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Great Company
Supported our payroll at the very last minute. They managed to get everything set up in two weeks. The team was great, especially Rebecca who supported us through the implementation process.
8 de abril de 2025
Avaliação não solicitada
Resposta da Payescape
Hi Richard, thank you for your wonderful review.
We are pleased that we were able to support you with your payroll and implementation timeline. We will pass your feedback on to Rebecca. Many thanks.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Queen
Our Account Manager Hannah was very knowledgeable, Helpful and detail oriented.
Thank you for helping me
Keep it up!
31 de março de 2025
Avaliação não solicitada
Resposta da Payescape
Hi Glenn, thank you for your review
It is always great to hear we are delivering a helpful service. We will pass your feedback on to Hannah.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Friendly efficient service
18 de março de 2025
Avaliação não solicitada
Resposta da Payescape
Thank you for your review
We are pleased you are happy with our service
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Great service
We have a great relationship with Payescape's Payroll Operator. They are quick to respond to queries and a pleasure to work with. Nothing is too much trouble.
19 de março de 2025
Avaliação não solicitada
Resposta da Payescape
Thank you for your wonderful review Fiona
It is always great to hear such wonderful feedback, we are pleased that you are receiving a great service from your team here. We will pass your feedback on.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
We found Payescape to be very…
We found Payescape to be very professional & thorough in our dealings with them - we would have no hesitation in recommending them to anyone.
13 de março de 2025
Avaliação não solicitada
Resposta da Payescape
Hi Richard, thank you for your wonderful review.
We are glad that you find the team professional and thorough. It's always a pleasure to hear such positive feedback and of course your recommendation. Many thanks.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Michelle & Jonny are fantastic!
Michelle is a fantastic asset to the PayEscape team. We have such a good rapport with each other that I knew when she moved roles to join PayEscape, that it would be a business based on good ethics, morals and customer-centric. When I had the opportunity to review our fully outsourced payroll solution, it was an obvious choice for me to make. Secondary to my great relationship with Michelle, is the superstar that is Jonny from the implementation team, who stepped in when our original implementation lead left the business, he picked up our build in no time and nothing is ever too much trouble for him, even though we do have quite complex needs to suit all areas of our business. His customer service is brilliant and response time is excellent. The managers within my business have all complimented how efficient Payescape are (and we are still only in the implementation phase!) The system is really easy to navigate and is wholly bespoke. We have opted for Timescape plus the fully managed payroll, and I am also considering adding the ATS/recruitment module. These 2 are absolute assets to this company and I would wholeheartedly recommend PayEscape to anybody! Thank you both for your support so far!
7 de março de 2025
Avaliação não solicitada
Resposta da Payescape
Thank you for your wonderful review and recommendation of PayEscape
We are so pleased that you are impressed with the implementation of your solution and the service you are receiving. We will pass your wonderful feedback on to Michelle and Jonny.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Excellent Service
Melissa and Terri do a great job and provide excellent service to our business (given we are on the other side of the world). Thanks for always going above and beyond to help us deliver to a very high standard.
3 de março de 2025
Avaliação não solicitada
Resposta da Payescape
Hi, thank you for leaving us a review
We are so pleased that Melissa and Terri have been providing you with excellent service and you are happy with the high standard of support we can provide to your business. We will pass your comments on to the team.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Hannah was amazing to work with you…
Hannah was amazing to work with you guys are always answering my questions and are very knowledgeable and patient with me. Thank you.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da Payescape
Hi, thank you for leaving us a review
We are so pleased that you find the support from Hannah and the team amazing. Our service teams will always there when you need them. We will pass your feedback on to Hannah
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Ciara and Anna are ALWAYS willing to…
Ciara and Anna are ALWAYS willing to help to man UK payroll run smoothly.I appreciate their partnership.
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Payescape
Hi LaToya, thank you for your review
It is great to hear your UK payroll is running smoothly with us, we will pass your feedback on to Ciara and Anna, many thanks!
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Transition to Payescape
Our transition to Payescape was seamless. The implementation team were amazing. Would highly recommend this company if you are thinking of outsourcing your payroll.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Payescape
Hi Gemma, thank you for your wonderful review.
We are pleased that your transition to PayEscape was seamless and that you had a great experience with our implementation team. Thank you for you recommendation, we will pass your feedback on.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Efficient & helpful
I contacted Payescape to get advice on a payroll process I was not familiar with, and throughout the process their assistance was efficient, helpful and much appreciated.
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Payescape
Hi Wayne, thank you for your wonderful review.
We are pleased that the team were able to provide you the support and service when you needed it. It is always great the hear we are hitting the mark on providing efficient and helpful support.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
PayEscape are fantastic
PayEscape are fantastic!
Tight deadlines are always met, with minimum hassle. Our payroll consultant is highly knowledgeable, and an excellent trouble-shooter if the need arises too.
Recently our benefits were all updated, the changes were was processed on top of our usual payroll, still with time to spare, even in the face of the biggest storm (and all the local issues that caused) we have seen in years!
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Payescape
Thank you for your wonderful review.
It is always great to hear such wonderful feedback on our teams and the service they delivery. We are pleased that we are providing a valuable and reliable service to you and your business.
Yes that was some storm!
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Great customer service and support
PayEscape really helped us and provided great support when we had to complete our payroll with little handover or training. A special mention should go out to Sarah from the PayEscape team who provided several training sessions on Teams and patiently dealt with our queries and guided us throughout the whole process- thank you Sarah !
23 de janeiro de 2025
Resposta da Payescape
Thank you for your wonderful review.
It is always great to hear such wonderful feedback, we are pleased that the training sessions provided the support and confidence you needed during your onboarding, we will pass your comments on to Sarah.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
Always so kind and helpful
Always so kind and helpful, whenever I have questions or queries they are so quick to respond and help out. I can't thank them enough for their help and dedication.
1 de janeiro de 2025
Avaliação não solicitada
Resposta da Payescape
Hi Kristina, Thank you for your wonderful review
We are pleased that you are having a fantastic experience with our support team. We will pass your thanks on to the team.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
The payroll system is cost-effective…
The payroll system is cost-effective for a small company. Added to that, the good support which the team provides us, there is really nothing more to ask for - meets all our needs.
14 de novembro de 2024
Avaliação não solicitada
Resposta da Payescape
Hi Bharath, thank you for leaving us a review
It is great to hear that our solution is cost-effective and provides everything you need to manage your payroll effectively. Thank you for your feedback on our support team too, we will pass your comments on.
We at PayEscape appreciate your business and positive feedback and we wish you every future success for you and your business.
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