PayPal Avaliações 207

Paypal credit is a con. They offer you 4 months interest free credit on purchases over £100 if paid off before the end of the credit period. This is fine if you only have one purchase. If you then get more purchases, it will pay a part off all of them, not the first in line.

Example: You buy an item in January for £100. You pay £25 in Feb, you pay £25 in March, you pay £25 in April. In May you buy something for another £100. You pay £25 which should clear the first payment, but that payment goes on the May purchase, because they always pay off the highest amount first, leaving you still owing £25 on the first payment, which then charges interest. You have no option which to pay, they just decide. DO NOT USE

Setup payment plan for £75 month, 2 weeks before1st payment due. First direct debit takes £250 because that's what was paid in a previous direct debit payment last paid 1 year ago. Useles, will close account asap

Think PayPal credit needs looking at you have now pay later at a fixed apr they wait until you reach £300 and every other day they will change their terms and conditions to deliberately add more interest. Will be reporting this to a watch dog have paid more interest then have on goods avoid PayPal credit at all cost its a financial trap

Big Scam. Use PayPal Credit if u wanna keep paying debts n interest loans. Been paying my direct debits ontime but amount never seems to get cleared due to high interest rate. Paid everything out of frustration. Credit was less that £500

Dear PayPal Credit Team,

I am writing to share my experience with your credit line services. I originally had a $4,000 credit line, which I responsibly used and paid on time without any missed payments. However, during a family emergency when my father was hospitalized for three months, I utilized $3,535 of my credit line to manage expenses.

To my surprise, I received an email notifying me that my credit line was reduced to $3,550, even though I was staying within my limit and maintaining timely payments. This action felt discouraging and gave me the impression that your team reduced my limit out of concern when they saw a higher utilization rate.

Currently, my balance is $3,460, and while I have the means to pay off a significant portion of my debt or even pay it off entirely, I am hesitant to do so. This is because I worry that if I reduce my balance significantly, my credit line will be lowered again, leaving me without access to funds during another potential emergency.

This policy, in my opinion, discourages responsible borrowers like me from making large payments, as there are no guarantees that the credit line will remain available. I hope PayPal Credit will reconsider this practice, as it impacts customer trust and financial confidence during critical times.

Thank you for taking the time to hear my feedback. I value your services and hope this can help improve the experience for customers like me in the future.

Absolutely shocking company. I make regular payments on the due date it says status of payment completed, they then give me more credit and about a week or so later the payment is returned unpaid and then I end up overdrawn on bank account. This happens constantly. Avoid at all costs!!

I phoned and spoke to a member of your credit team today.
His name was Lawrence.
Just want to say the young man could not have been pleasanter or more helpful.
He sorted my problem out quickly and efficiently and
explained kindly exactly what needed to be done to change the date of my direct debit account payment.
So few people are as patient when dealing with the elderly.
Just wanted to let you know how much I appreciated
all the help he gave me.
Best wishes
Chris McKeefry

I should be able to put a zero!!!
I paid a payment amount by card from my new bank and cancelled my old DD on my old account. I had about 6 calls to sort, I don’t know what exactly as there was nothing due. PayPal reversed this one off payment (made 8 Nov) on the 22 Nov and tried to take a DD for the same amount! It’s a total joke, I won’t be using again and closing my account.

They resolved my credit problem.

This is a 0 star review.
Regulated by the FCA?
Why is it impossible to close a PPCredit account online.
Why should it take 3 calls

I had 1000 credit. Bought an item, paid the amount back into the account no more than 10 days later.

This payment was made on the 21st of last month. It's the first of the new month.

The payment is apparently showing as pending even though my balance states 0 owing on the account.

I have to wait a further 3 days?

I reduced the limit to the amount that is (painfully pending).

After this, I will not only close the PP Credit but also my own PP Account.

What is the actual point. You're wasting my time, and your agents.

In a world where good payment option exist. What. is. the. actual. point. of. Paypal. F. Credit. ?

Someone used my PayPal credit and spent 571.99 , there is no trace of it just it’s been added to my PayPal credit balance , I rang up numerous times and got no where can’t tell me who it’s been paid too and refuse to take it off so I now have to pay it and I haven’t made any transaction for that amount

Only word I can describe this company is “scam.” I set up a direct debit with my bank which was showing up with all my other direct debits. Thinking it would go through monthly like all other direct debits I left it at that. Next thing I am being slapped with a £12 “missed payment” fine. So I paid back the amount in full and thought that was the end of it and my account would be closed. This month I received another £12 fine. Each time PayPal have said my bank (Halifax) rejected the payments. My bank has said the only thing they can think of is an issue with PayPal’s bank. PayPal say I cannot be the only person who has had the problem (how would I know if I am?!). Anyway knowing I have quite a few standing orders/direct debits with my bank and never had a problem with them - or any other payments - until now, clearly the fault is definitely with PayPal and I really want to complain to a financial ombudsman about it.

Likewise with others, due to a technical fault a direct debit did not go through. This negatively impacted my credit score despite disputing it.
I was not informed of the missed payment until i saw it on my report amd enquired.

Despicable. I abstain from using them as even if I do pay early- there is no certainty it will go through due to technical issues on their part.

A really old fashioned con of a credit system. Basically, if you make a payment it’s takes dayyyyys to be credited - hmmmm wonder why!

I have been making payments on PayPal credit which I get 4m interest free but it doesn’t automatically do the ‘pay in 3’ interest free payments. So despite me paying £60 payment, it’s conveniently hasn’t taken the last £6 of the pay in 3 which is due today to avoid interest. Paid off the entire balance to ensure I’m not conned into paying interest and it’s been pending for hours and hours.

Daylight robbery. Well I’ll close my account now. Thought it was a convenient way of making purchases and protecting the interest on my savings but obviously they’re a business but lost mine.

I'm a Paypal user for many years and I always appreciated the usefulness of Paypal payments based on email non-repudiation and authenticity.

I did extend this year to the use of Paypal Credit, just to taste a new service => utterly disappointed. Nowhere was written that I have to put direct debit. No documentation or email provided warned me about it.
I thought that the credit staff would work by default, as the PayPal payments, just login and voila, they run automatically. Nothing was provided to me to warn me to setup a direct debit. The funny guys from PayPal directly started to charge APR and penalties and everything.

I do not tolerate to be cheated!

In this case you was supposed to clearly say to your customer how your service works. You cannot charge me and penalize me just because you have the power. It feel like abuse.

Just do your PayPal payments based on email and don't do any other business, if you aren't good for!!

I paid all the debts immediately but even now I have 12 pounds for LATE payment ... and of course, nobody communicates with you, they just charge more and more as all wish to be rich as ELon M.

Never nver Paypal xxx any other service

Never

PayPal credit is the worst decision I have ever made, I pay my bill every month but the last 3 months it keeps rejecting my payment I rang and the lady said everything was fine but today my account is frozen until I pay it off I am going to pay the whole thing off and never use them again and I’ve told loads of people don’t do it, it’s a disgrace.

I wanted to pay for goods using the paypal credit and finally paypal took full value from my account which is absolutely rubbish !!! if you don't want to have trouble better avoid this s... company !!!

Paypal credit wosrt company 2 report me for credit score because money from 1 account to second account long traveling...
They were unable to get in touch with the client to solve the problem, but managed to contact the clear score agency

Interest increase upon interest increase upon interest increase ...
Avoid.

On the whole I'd say I had a disappointing experience with them:

1. They make it hard to manage your PayPal credit account, I.e. tried to setup a direct debit in the app for months but kept experiencing a technical error. I called up and raised it with them but they still directed me back to the app.
2. Because it's a multi-credit arrangement I.e. your purchases have different repayment terms (e.g. pay in 3, pay in instalments etc.), it's hard to track what you are paying off (the app doesn't do that for you) so you end up wasting time calling agents to work out what needs to be paid off when. Of course, the confusion serves them, because if you don't know what needs to be paid by when, they can charge you fees.

On the whole, could work if you want to buy something without paying upfront & then repay immediately. But not good for what it is marketed as. I've unknowingly racked up 100s of pounds in fees which feels disingenuous to me, so I decided to close down the account today.