I would rather hack off my leg with a blunt saw than deal the pure incompetence and negligence of this company again. That said, when I finally got some sense out of a lovely person called Ioana, she... Ver mais
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Veja o que dizem as avaliações
Bunch of thieves. Unwilling signed me to 4 a year agreement . Anyway worst service you can get, unauthorised transaction payments , un helpful. Id rather pay double in fees than go with Paytek. He... Ver mais
I realised after one and half years I was still being charged for a contract I cancelled. Dianah looked into this and was very helpful and professional and got full refund of overpayments. She was exc... Ver mais
A empresa respondeu
I have had no end of issues with closing my account. I spoke with Tania Woodward about my account she was professional and friendly and explained everything thoroughly so there was no misunderstandin... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Administration of Payment Processing Contracts for the Independent Sales Sector. We provide fully integrated administrative support for the entire contract life-cycle.
Informações de contato
10 Whites Row, E1 7NF, London, Reino Unido
- 02031763200
- office@paytek.uk.com
- paytek.uk.com
2,6
Ruim
67 avaliações
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Disgusted with paytek , COW-BOYS,STAY AWAY.
After completing my 4 years with paytek i extended further 2 Years , having completed my term and i gave them 2 months notice to end my agreement , they failed to take note and carried on further 3 Months .
As well as paying Paytek i was paying Clover their nominated company , both companies ow me in excess of £400.00 and no one taking responsibility MY ADVICE "STAY AWAY FROM PAYTEK " BUNCH OF COWBOYS FAIL TO ANSWER CALLS OR REPLY , STAFF VERY RUDE . Great work work Sum up with you 4ever
17 de agosto de 2022
Avaliação não solicitada
Resposta de Paytek Administration Services Ltd
Dear Jang,
We are very sorry to read your comment. Please note Paytek provides administrative and billing management on behalf Clover.
Unfortunately, we are unable to comment on card processing rates or merchant account enquiries. Nevertheless, we would be happy to investigate your complaint, as a priority, and help to resolve any issues.
Please contact our office on 0203 176 3200 between 10am – 3pm Monday to Friday quoting reference SMTRP/Agreement
Number.
Thank you.
Their service was good but their agents shouldn’t be allowed to. Trade and cost me thousands of pounds.
Their service was good but they would not accept responsibility for their agents mis selling me terminals that didn’t work as I was promised and was forced to pay them for a full 4 year contract. The evidence I gave was completely ignored.
2 de maio de 2023
Resposta de Paytek Administration Services Ltd
Thank you, Caron.
We only provide Billing Management with Independent Sales Organizations, we do not provide or have control over resellers actions or discussions with the Service Providers customers.
However, we can ask the Service Providers to investigate your query and provide written response. Please contact us on 0203 176 3200 if you would like us to assist you further.
Absolute disgrace of a company
Absolute disgrace of a company, threatening to attack personal credit files to get money they are not owed, do not enter into any kind of agreement with them, look at the google reviews they have, as of today 10.05.2023 I have contact paytek as requested but they refuse to do anything to help other than deny any involvement, they also deny threatening to issue default notices of which I have proof in writing, their staff are not to be trusted and fail to acknowledge serious customer deficiencies in the contracts, so now we will see what the courts have to say as terms of a contract have to be fair, even when signed and entered into.
3 de maio de 2023
Avaliação não solicitada
Resposta de Paytek Administration Services Ltd
Dear Graham, Thank you for bringing this to our attention and we are sorry to read your comment. We would like to look into your complaint further, as a priority, and help to resolve any issues. Please contact our office on 0203 176 3200 between 10am – 3pm Monday to Friday quoting reference SMTRU PIAB12171”
Please note Paytek provide administrative and billing management on behalf of a number of terminal service providers.
They were very helpful in dealing with…
They were very helpful in dealing with a refund to us.
29 de março de 2023
Resposta de Paytek Administration Services Ltd
Thank you for your nice comment, Chris and Jean.
Glad we were able to help!
Great service and communication
I had a problem with cancelling my service, and had paid two months after cancelling. Sarah, checked and recovered the money for my small shop and is to be commended on her unfailing assistance.
MAny thanks for your help in this problem
24 de março de 2023
Resposta de Paytek Administration Services Ltd
Thank you very much, Paul.
Glad we were able to assist you recover your money.
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