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Detalhes da empresa
Escrito pela empresa
PDF27 is an online platform for working with PDF files. You can edit PDF content, sign documents, merge multiple PDFs into one, split a document into separate files, rotate pages, and remove unwanted pages – all directly in your browser. No software installation is needed.
Informações de contato
A.G. Leventis, 5, The Leventis Gallery Tower, 13th floor, Flat/Office 1301, 1097, Nicosia, Chipre
- support@pdf27.com
- pdf27.com
3,2
Bom
8 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
I had to give it a one as there was no…
I had to give it a one as there was no other option to go below. I paid for the subscription. Both files I converted using this site to excel, were corrupt and can not open it. useless. stick to well known companies, even if they are expensive.
14 de agosto de 2026
Avaliação não solicitada
Resposta da Pdf27
Hi,
We are truly sorry for the frustrating experience and for the issues you encountered with your converted Excel files. We want to make this right immediately.
Please send an email directly to support@pdf27.com with your account details and, if possible, the original files you were trying to convert. Our support team will collect all the necessary details to investigate the issue, help fix the output, or assist with a resolution for your account.
Thank you for bringing this to our attention, and we hope to have the chance to resolve this for you.
Update review 07.08.2026
I checked with the bank and the amount of 24.99 EUR was paid from the account and yet I did not benefit from any service.
I expect PDF27 to resolve this unpleasant situation, that is, to refund the amount for which I did not benefit from any service.
I think the most correct thing is to pay only if you benefit from a service, not to write small at the bottom of the page so that you do not notice what is being prepared for you.
If it is resolved, I will be the first to write a review because they are trusted partners.
7 de agosto de 2026
Avaliação não solicitada
Resposta da Pdf27
Dear Stefan,
Thank you for your message. Please send the details to our support team at support@pdf27.com. Our billing and tech team will look into it, and we will come up with a solution that everyone will benefit from.
Thank you in advance.
This tool is a game changer
This tool is a game changer. Super easy to use.
I also forgot to cancel my subscription before it renewed, so I contacted support and they got back to me pretty quickly and were really understanding about the situation. Everything was sorted out without any hassle. Appreciate the help!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Pdf27
Dear Mark, thank you for your kind words. In case you need to renew your subscription, feel free to reach out to our Customer Support team. Thanks again
DO NOT USE
Don't give them your bank details. I signed up to a free trial yet once I tried to download the first document it made me pay $4aud and then wanted another $4aud for subsequent downloads. In that moment I cancelled the subscription and used a free Australian based website. I have since been charged $72 for the subscription that I will not use and upon contacting the company they initially said "per our terms..." they wouldn't refund me. After asking again they made a "one time exception to refund 50%". The user experience is terrible and being charged for a service I can't and won't use has left a very sour taste to an already unpleasant experience.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Pdf27
Dear Korrey. Thank you for sharing your feedback, and I sincerely apologize for the frustrating experience you’ve had. We want to look into this right away for you.
Could you please reply with the email address associated with your account or your User ID? This will allow us to locate your account and review the transaction history directly.
For your security, please do not share any sensitive payment or bank details here. Once we have your account email or ID, we will investigate this and follow up with you as quickly as possible.
Charged $49.99 after trial, refund refused
I signed up for a 7-day trial on July 27, 2026. When it ended, I was automatically charged $49.99 for a monthly subscription. I hadn't used the service at all after the trial and didn't intend to continue it.
I contacted support the same day, explained the situation, and asked for a refund. I received a templated reply quoting the Terms and Conditions and a refusal. No goodwill option was offered, even though their usage logs can confirm I never used the paid subscription.
I've now disputed the charge with my bank. If the company resolves this, I will update my review.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Pdf27
Hi Nina,
Thank you for sharing your feedback. We are truly sorry to hear that your experience with us left a negative impression, as that is certainly not the outcome we aim for.
We completely understand how unexpected charges can be frustrating. However, upon reviewing the account, our system records indicated that the service features were accessed and utilized. Under our standard terms, active usage makes an account ineligible for a full refund.
Recognizing your frustration, our team granted a 50% goodwill refund as a gesture to help resolve the situation, even though it fell outside our standard policy.
If you would like us to double-check your account details or if you have any remaining questions, please feel free to reach out with your registered email address or User ID (please do not post any sensitive bank details here). We appreciate your time and feedback.
Great tool for reasonable pricing.
Great tool for reasonable pricing.
13 de junho de 2026
Avaliação não solicitada
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