Had two claims for my beagle poodle mix, one at 8 months eg gastri issues and second at 12 months grass in ear. Vet bills £1,800 two excesses at £120. Premium about £130. Excellent response and paymen... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Had two claims for my beagle poodle mix, one at 8 months eg gastri issues and second at 12 months grass in ear. Vet bills £1,800 two excesses at £120. Premium about £130. Excellent response and paymen... Ver mais
A empresa respondeu
I suffer with PTSD and find form filling etc very difficult was also worried about having to speak on the phone as my anxiety is bad while on the phone. I called and a lady called Karrie answered the... Ver mais
A empresa respondeu
The claim was processed by our veterinary practice and was dealt with very quickly and efficiently by PDSA who acknowledged receipt of our claim straight away. We received notification from PDSA wi... Ver mais
A empresa respondeu
Out of the blue my healthy pet suddenly had problems with its hind quarters Vets4pets gave treatment xrays and medicines,plus said my pet needed further hydrotherapy for about 6 month My pet had... Ver mais
A empresa respondeu
Insure your pet and protect yourself from expensive vet bills. We are the UK's leading veterinary charity and we know our pets deserve the very best. But vet bills can be costly, that's why it is important to insure your pet should the worst happen. Every PDSA Pet Insurance policy sold contributes to our life-saving charity work.
Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was easy to sign up and the price was very competitive. I've never needed to use the insurance yet.

Resposta da PDSA Pet Insurance
I cannot recommend PDSA insurance highly enough, excellent monthly payments and very easy claim experience.

Resposta da PDSA Pet Insurance
Claiming was very simple and straightforward through my vets.
Great service

Resposta da PDSA Pet Insurance
Dog insurance up for renewal, tried to view policy details through their portal. Tried to login but no luck, so I thought I hadn't registered (I hadn't). Clicked on the 'Register Now' button in my welcome email which took me to the same portal page. The only option is to log in if you're already registered, but there's no option to register so I was left in limbo. I called and, after a long wait, a very helpful person tried to fix it but acknowledged there was a problem at their end. She put me through to a colleague who said they hadn't set me up properly on the system but if I tried to log in now and use the forgotten password option I'd get an email. No I didn't. So I called again. Another long wait and then through all the usual stuff I'd gone through shortly before. I explained the situation and asked if they could just email me the policy details so we didn't have to go through the whole rigmarole again. And...the line went dead. I've spent an hour and a half on the phone and can't be bothered to call back. And they put the premium up 30% when we've never made a claim. Horrible experience all round, strongly suggest you go elsewhere.

Resposta da PDSA Pet Insurance
A very clear and simple claim process. Once a few details were submitted, PDSA contacted the veterinary practice and took the claim forward. I received an outcome, and the vet's fees were reimbursed super quickly. Highly recommend.

Resposta da PDSA Pet Insurance
I had to make a claim after having to rush my dog into the vets for emergency due to him being poorly. Initial tests showed a problem with his bladder, further tests confirmed a mass in 1 of his kidneys. While I was waiting in the vets , I started a claim on the online claim process. A email had been sent to my vet within an hour. My dog needed emergency surgery to remove one of his kidneys and 5 days and 4 nights intensive care . Sadly it turned out the mass is a renal cell carcinoma, but our dog is home and PDSA paid out within a week of receiving the information from the vets with no problems , Less our 20% excess. Thank you for being so quick and allowing our dog to live.

Resposta da PDSA Pet Insurance
Easy to get a quote, no messing about and very competitive on price, nearly half the price compared to Tesco and Sainsburys. Yes I did compare the cover as well

Resposta da PDSA Pet Insurance
Great service and knowing your supporting animals in need

Resposta da PDSA Pet Insurance
Bought insurance for two cats a couple of weeks ago. Simple process, good value. So far very good.

Resposta da PDSA Pet Insurance
Easy claims process paid directly to the vet

Resposta da PDSA Pet Insurance
Everything has been so easy to do online i have been very happy with my experience with PDSA Pet insurance

Resposta da PDSA Pet Insurance
First time claiming for my dog and the process was smooth from start to finish, can not recommend them enough.

Resposta da PDSA Pet Insurance
I had insurance with pdsa before with my dog, I now have insurance for my kitten. I think it is really good value for our pets. I would highly recommend getting it

Resposta da PDSA Pet Insurance

Resposta da PDSA Pet Insurance
Understandable and polite with what information is needed to do and claim didn’t take long to pay back from insurance

Resposta da PDSA Pet Insurance
Excellent company to deal with. The vet Put a claim in and PDSA notified me on the day and when I logged into my account it was okayed and I had payment within three days. Would highly recommend.

Resposta da PDSA Pet Insurance
Easy to claim money back in my bank with in 3 days

Resposta da PDSA Pet Insurance
I had to make a claim recently and it was straight forward and quick. It was easy to see the claim progress on the Insure Hub. My dog was x rayed at one vet surgery and then referred on to a specialist vet for emergency treatment. I wondered if this might make the claim more difficult but it was no problem. 10/10

Resposta da PDSA Pet Insurance
Fast brilliant communication payed straight out

Resposta da PDSA Pet Insurance
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.