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PDSA Avaliações 

3.587
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is a wonderful service that allowed me to look after a very small kitten I found 14 years ago. He has become my best friend and without this service I would not have been able to give him a lovin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The PDSA are a group wonderful people with one main focus - caring for your pet and doing their best to make them well, at a reasonsble cost. Vet fees are one of the most expensive services these days... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My latest consultation with pdsa was extremely good. I was seen earlier than appointment time which helped with my anxiety, the vet I saw was lovely very professional and polite and took the time to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

PDSA at Manchester treated my pomeranian boy as he needed his front nails cutting and he wouldn't let anyone near them. His sedation tablets didn't really do the trick and he ended up biting my lads... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Caridade

Sobre PDSA

Escrito pela empresa

As the UK’s largest veterinary charity, PDSA is dedicated to supporting people and their pets. PDSA provides free and low-cost vet care in 49 Pet Hospitals across the UK to people that can’t afford the full cost of their pet’s care, ensuring that pets and their families can stay together longer.

PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.

PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.

Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.

Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 53% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(3.587)

1.224 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank god for pdsa there always there…

Thank god for pdsa there always there to help great professional team on hand :-)

1 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Justin,
Thank you for your great review, and I'm glad to hear we are there when you need us.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

I gave 5 stars to pdsa because they are…

I gave 5 stars to pdsa because they are very good with all there customers and pets and make you feel heard and comfortable when waiting to be seen

1 de setembro de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Clare,
Thank you for your lovely review, we really appreciate it.
Vince @ PDSA

Avaliado com 4 de um total de 5 estrelas

Receptionist need to be Kinder!

The PDSA do a very good service, unfortunately people take advantage of their charity. If you can afford to smoke one can afford to pay the charity. My experience with the PDSA has been positive unfortunately there are a couple of receptionists who are quite sharp and rude to the clients witnessing it for myself as though they dont enjoy what they do! They need more training for customer service.

2 de setembro de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi,
Thank you for your feedback, we have passed this on to the reception team on your behalf.
Vince @ PDSA

Avaliado com 3 de um total de 5 estrelas

Think charge me to much

28 de agosto de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Maria,
I'm sorry to hear you have a query regarding your charges.
Please give us a call on 0300 3737 223 and one of my colleagues can look into this for you.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

People

People, I warn you with all my heart—stay away from this veterinary clinic!!!!!!!!!!!! Over a month ago, they killed my little dog with anesthesia. They called and lied—like nothing else—saying she’d stopped breathing on the table, that they’d tried CPR to no avail, and then, by some miracle, she’d started breathing on her own... An hour later, they called telling me to come in because her brain showed no signs of life. When I got there, my dog ​​was lying motionless on her stomach—still in her harness—over a sink with a tube in her mouth. I thought I wouldn't survive it, that it was a nightmare. The vet looked terrified—actually, they were all just standing there as if waiting for something; I could see fear in their eyes. Then they left us alone... I CHECKED MY DOG—THERE HAD BEEN NO SURGERY AT ALL!!!!!!!!! THEY CALLED AND LIED; THEY KILLED MY BABY GIRL!!!!!!! (She was supposed to have her uterus removed; she was a 7-year-old dog who had never been sick—perfectly healthy.) I HOPE KARMA CATCHES UP WITH THEM. WHAT KIND OF PEOPLE MUST THEY BE TO BE SO DEVOID OF FEELING?

28 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you to Jose

Thank you to Jose, the wonderful veterinarian that saw my old dog with a severe eye infection/allergic reaction. Jose you were kind, compassionate, trustworthy and knowledgeable-a real credit to your profession. I cannot thank you enough, not only for the diagnosis and subsequent treatment but for the kindness you showed to ‘our little old lady’. If she could’ve written this herself she would also give you 5*. Thank you :)

24 de agosto de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Julie,
Thank you for your lovely feedback - I have passed this on to Jose for you.
Please give your dog a good fuss from me.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

registered dog, online only to be told, he was not months later.

pdsa kirkdale not taking, any registrations. also they do not castrate dogs either. i registered my dog online. only to be told months later, he was not eligible, took my old dog down to the pdsa kirkdale, as he was old and nearly near death, was turned away at reception, two weeks later i was back there, and had to put him to sleep. this is the kind of care i got for the best friend i ever had, all you get out of them as you walk in is have you got your donation. the place is not fit for purpose.

24 de agosto de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

IV had so many bad experiences with…

IV had so many bad experiences with pdsa in the last 7 years starting from my dog that had infection in her womb because 1 vet busted the after birth sac as she was pushing it out and then sent us home the list is endless I'm beginning to believe that it's just all about money and not the animals I'm losing trust and faith which is a shame because I know that this service is and does a lot of good but I'm just having too many bad experiences.😞

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

PDSA doesn’t care about your pets

I have been with PDSA for 2 years, I was under the belief that they would be providing high quality services and at the very least provide help for my pets, 8 months ago I moved houses with my 2 kittens (2months and 8 months) they did not handle the move well, (defecting around the house and crying in pain for months) I have tried multiple times to book an appointment with PDSA only to be met with indifference. their websites shows to only accept appointments for severe emergencies and since what my cats are going through isn’t classed as an emergency I decided to try and book the eldest to get chipped and neutered, again I was unable to get through on the website and after many many phone calls I have still been unable. In fact one woman had told me to try the website again and if it doesn’t work to call back in half an hour, like I had told her, it didn’t work I then went to call after it had been half an hour and the phone lines had closed, An employee should know when the phones close and shouldn’t claim to a customer that they would be able to get through.
I would say that I wouldn’t recommend this vet service to those around me but luckily they have never heard of PDSA and have their pets registered with companies that care about the well-being of their animals.

18 de agosto de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Rose,
I'm sorry to hear you're having difficulties with our online appointment request form.
Please give our veterinary services team a call on 0300 3737 223 where one of my colleagues will be happy to help.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Great service by professional people at…

Great service by professional people at an affordable price. The online appt service is quick straightforward and simple to use. A great vetinary clinic in all respects. Parking is the only downside if any

4 de agosto de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Jim,
Thank you for the great feedback, we really appreciate it.
Vince @ PDSA

Avaliado com 1 de um total de 5 estrelas

Lack of communication from the vet in a…

Lack of communication from the vet in a way that I understand as I'm neurodivergent

7 de maio de 2026
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Resposta da PDSA

Hi Jamie,
I'm so sorry to hear you feel let down by PDSA on this occasion.
Please be assured we have taken your feedback onboard and passed this to the relevant team for you.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Both staff at Antrim road and shore…

Both staff at Antrim road and shore road were amazing and got my pet the treatment he needed.

3 de agosto de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Adele,
Thank you for your kind words - I have passed this on to the teams at our Belfast Pet Hospital and Pet Clinic for you.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

The vets are so lovely and highly knowledgeable

Reception staff are lovely and helpful and the vets themselves are always helpful and honest . I would recommend them and know they are their to help when you need them .

12 de agosto de 2026
Avaliação não solicitada
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Resposta da PDSA

Hi Amanda,
Thank you for the great review, it means a lot to us.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Pdsa

Pdsa, cardiff, all staff are so professional kind and caring, i always take my cats there won't go know where else, the place is always clean and tidy .
I would recommend this place to everyone.

8 de agosto de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Susan,
Thank you for the lovely review - I have passed this on to the team at our Cardiff Pet Hospital for you.
Please give your cats a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Pdsa are the best for animal care

Pdsa very good and took great care for my cat when he was wrongly diagnosed by a private vet after paying for urine sample was told he had a dangerous blockage nurse saw him and turned out it was just a infection with medication he is better only paid £25 as they do ask for a donation anyway and I was more than happy to pay will never go back to fields vets they wrongly diagnosed my cat for last time

28 de julho de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Kennedy,
I'm so glad to hear we could help you and your cat on the road to recovery. Please give him a fuss from me.
Vince @ PDSA

Avaliado com 5 de um total de 5 estrelas

Pdsa in Bournemouth are absolute hero's…

Pdsa in Bournemouth are absolute hero's to our pets ❤️
They have been excellent with our cat who has been diagnosed with diabetes 🥺 But, with their help and guidance, we are getting along really well now ❤️
Highly recommend Pdsa Bournemouth 👌

9 de junho de 2026
Avaliação não solicitada
logotipo da PDSA

Resposta da PDSA

Hi Vivienne,
Thank you for the great feedback - I have passed this on to the team at our Bournemouth Pet Hospital for you.
Please give your cat a fuss from me.
Vince @ PDSA

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