Peep EyewearAvaliações 

298
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The customer service with Peep was exceptional. Jo and Chris were so helpful. I initially ordered four pairs of specs to try on at home, and none were quite right for me, so I sent them back with a re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Slight error on the return of my glasses and my immediate thought wasn’t too pleasant. That soon changed though with the first class customer service I received. The issue is now resolved and I’m now... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service. After having some YSL sunglasses repaired with a broken hinge I thought I would see if they could repair my vintage Miu Miu sunglasses which were horribly scratched on the lenses.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really happy with the service. My glasses frame got badly skewed after an accident, and I honestly thought they were beyond repair. The repair only took a couple of days and the glasses now fit and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Distribuidora de óculos
  2. Clínica Oftalmológica
  3. Loja de Acessórios de Moda
  4. Produtor de produtos óticos
  5. Oculista
  6. Loja de óculos de sol

Escrito pela empresa

Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

298 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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4,9

Todas as avaliações

(298)

57 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service, fast, affordable and reliable!

I sent in a pair of pince nez (basically glasses with no legs that pinch onto the nose hence the name) for reglazing. I had already taken them to three opticians before hand and all refused to do them one in particular stating that no opticians would touch them. Undeterred I decided to try looking online enter peep whom immediately said they'd reglaze them no questions asked, they guided me through the whole process which was a big help as this was my first time doing something like this online. Not only did they reglaze the glasses they also drilled a whole in the right lens for a cord to go through like on the original lenses again no questions asked, the whole is the same size as and in the same position as the whole on the original lenses. Speaking of the lenses I can see through them perfectly and they have been put in the frames beautifully as if they were the original lenses. The price also is very good as it only cost £30 (without any treatments or thinning) to get the glasses done which is what my usual opticians used to be before they went up so it was great to see that peep was at a more affordable price. Peep have been very accommodating and efficient given how unique these glasses are especially given they are antiques, all in all I am beyond pleased with their service and will no doubt be employing there services again 5 stars!

13 de junho de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks for the great review Miles - so happy to help you rewear your antique frames - you know where we are if you need us again, team peep :)

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience! I found Peep via Google search as I was looking for a way to get a pair of old frames (used to be my favorites) copied, ideally in a different colour. The interaction with the team from PEEP was great, friendly and very professional. They found the perfect colour acetate and executed the "copy" perfectly. Today I received the finished product. My new (old) frames are perfect and look fab!

11 de junho de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks for the smashing review Dirk - so pleased you're happy with your handmade replica frames. You know where we are if you want some more bespoke eyewear! Chris and the team.

Avaliado com 5 de um total de 5 estrelas

Highly recommend

I couldn't recommend Peep Eyewear enough. I was looking for some custom adaptations to some frames I liked but weren't quite right. Chris gave me lots of time to talk this through and understand all the options so I could make an informed choice. His communication was great and he is very personable which made him very easy to trust with this decision as he showed he understood why the details were important to me. The finished product was created in a timely way, just as he laid out for me, and I am really happy with the result. A very positive experience from start to finish.

17 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and Efficient repairs

Needed urgent repairs in a short period to my sunglasses, The team at Peep Earwear was quick and efficient in receiving, fixing, and returning them in less than a week. In addition, went the extra mile in tightening the other hinge in my glasses.

29 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Happy to help Tyrese - you know where we are if you need any more repair work, team Peep.

Avaliado com 5 de um total de 5 estrelas

Love Peep Eyewear

Love Peep Eyewear! Have had 2 sets of glasses now and they are the best company and so helpful! Chris spends time explaining everything and is so helpful in making sure your glasses are right for you. I recommend them to everyone! Kirsten

23 de abril de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thank you for such a lovely review Kirsten! So happy to help you find your perfect pair of sustainable glasses - you know where we are if your lenses need refreshing! Chris :)

Avaliado com 5 de um total de 5 estrelas

Excellent service!

Very pleased I have found peep eyewear. They managed to fix my glasses, which I have been using for years and I didn't want to give it up. Chris responded on the same day when I enquired and he communicated very well throughout. The service is excellent! Very quick as well! I highly recommend them.

2 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

So happy we could help you rewear your favourite frames! We’re here anytime you need us,
Chris

Avaliado com 5 de um total de 5 estrelas

Superb service by a team of professionals.

My glasses needed new lenses and a repair done. I am more than happy with the quality of the lenses, the repair standard, and the low cost.

Add to this, a great experience both on the very informative website and talking with Chris.

What more could you want ?

2 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks for the great review Thomas - happy to help! Here if you ever need us again, Chris

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service from Chris

I have a lovely pair of designer
sunglasses that had some scratches on the frames plus the nose pads were looking worn and tired - I contacted PEEP and dealt with Chris via WhatsApp and email - I was regularly updated and informed quickly as one part of my repair couldn't be completed due to colour matching. A refund was immediately activated for this - my glasses were returned looking brand new apart from the little scratch which is hardly noticeable now due to the cleaning etc - I highly recommend this company for their wonderful customer service

13 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks so much for your kind words Maureen - enjoy your revitalised glasses!
Chris

Avaliado com 5 de um total de 5 estrelas

Fantastic experience- customer service…

Fantastic experience- customer service via WhatsApp was brilliant and my finished product my was great! Highly recommend!

21 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks so much for the kind review Lauren - we're only ever a WhatsApp away if you need us again!

Avaliado com 5 de um total de 5 estrelas

My parrot basically destroyed my BOSS…

My parrot basically destroyed my BOSS glasses by chewing them to death they were ready for the bin. I purchased the peep polish £50 which renewed my £350 glasses, money well spent, good service which included the return signed for post.

1 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks for the great review Ian - so pleased we could restore your parrot damage. If he gets his claws on them again you know where we are! Chris

Avaliado com 5 de um total de 5 estrelas

Great communication via WhatsApp

Great communication via WhatsApp, my glasses were returned within the week of sending it off. They were fixed as expected so could not recommend more!

16 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Aw, Thanks for the great 5* review - We're super pleased you are happy with the results as well as our service.

If you ever need anything, please just get in touch : )

Avaliado com 5 de um total de 5 estrelas

My sunnies are brilliant

My sunnies are brilliant , thank you so much and they arrived in time for my holiday :)
Peep eyewear were utterly amazing. I spoke to a real live human who was well able to advise me on exactly what could be done to refurbish my late nan’s specs. The service was swift and the repair perfect…I would unreservedly recommend Peep Eyewear to anyone with a precious heirloom to fix.

13 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

So pleased you’re happy with them Cathy - while we love to see all eyewear being reused, it’s always particularly pleasing to restore a family heirloom .. enjoy!
Chris

Avaliado com 5 de um total de 5 estrelas

Website was easy enough to use with…

Website was easy enough to use with plenty of choice and information. They had the exact frames I wanted which was a surprise. The best thing was the wide choice of lenses for sunglasses. Lenses took a while to get fitted (just over week) but worth the wait as I love them.

3 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Happy you're pleased with your frames and new lenses Kristian - you know where we are if you ever need anything else.
Chris.

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent. Glasses were polished and look like new; and they fit better again!

1 de maio de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks so much for the review Daniel - you know where we are if you need any work in the future, Chris

Avaliado com 5 de um total de 5 estrelas

Hinge repair, perfect results!

I opted for a hinge repair and my glasses look perfect. Great customer service, quick turn-around, good value for money. Can't recommend enough.

18 de abril de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thank you Nicole for the 5* review - So pleased you're super happy with the results of the repair.

If you ever need anything, just get in touch :)

Avaliado com 5 de um total de 5 estrelas

Such lovely people who provide great…

Such lovely people who provide great customer service and a great product! Was nervous about buying prescription glasses online but Chris took me through the whole process step by step and I am thrilled with my prescription sunglasses and glasses. A***** I will be back!

10 de abril de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Aw, Thanks Jeanette - So pleased we managed to exceed your expectations.. It was my pleasure to help guide you through the process :)

When you need us, just give me a shout

Chris

Avaliado com 5 de um total de 5 estrelas

Amazing service.

Amazing service.
Fixed a pair of expensive sunglasses that we were told by other services they were unrepairable.
So pleased.

1 de abril de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thank you so much Julie for the 5* review.. It means a lot that you're happy with the results from the repair and we've kept them going for longer.

If you ever need anything eyewear related, just get in touch :)

Avaliado com 5 de um total de 5 estrelas

thankful

...Had a pair of oliver peoples glasses where one of the hinges was broken. Went into the OP store in london and they quoted me £180 to fix it????? They even had the audacity to suggest I browse for a new pair lol anyway PEEP these guys are legit respond to emails fast and did a amazing job. They came back in about two weeks good as new! I would 10000x recommend thank you

4 de abril de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks Jumana for the fab 5* review - Super pleased you're happy with the result and of our service. (So pleased we managed to save you loads of £££s)

When you need anything eyewear related, please just get in touch :)

Avaliado com 5 de um total de 5 estrelas

Fantastic!

My experience with Peep Eyewear was fantastic - from the speedy repair and delivery to the helpful, friendly customer service. Extremely reasonable price.
Really, really recommend.

3 de abril de 2024
Avaliação não solicitada
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Resposta da Peep Eyewear

Thanks Amber for the great 5* review - It really means a lot that you're happy with our service.

If you ever need anything, just give us a shout :)

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