We bought our first Pepe garden table and chairs about 25 years ago and they are still going strong - despite being left outside in Scottish weather. We returned recently to buy anther 2 chairs and ag... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We bought our first Pepe garden table and chairs about 25 years ago and they are still going strong - despite being left outside in Scottish weather. We returned recently to buy anther 2 chairs and ag... Ver mais
A empresa respondeu
Ordered our cushions for our Elli chairs whilst at Hampton Court Palace Flower Festival, we were helped greatly by Carmen, easy to order, delivered in perfect packaging when promised. We have bought m... Ver mais
A empresa respondeu
Quality product and a good deal. We bought our first 2 seater swing from Pepe 20 years ago and it was only last summer that the frame broke (we've still got the seat converted to a bench in the veg g... Ver mais
Prompt delivery & good customer service when we purchased a replacement canopy for our Lilli swing seat. Only minor quibble is that the new mesh canopies don't keep the sun off as much as the old vers... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 9 Halwell Business Park, TQ9 7LQ, Totnes, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good product and exactly as described. Arrived promptly and given clear and accurate updates about the items (seat cover and cushion) which were to arrive separately.

Resposta da Pepe Garden Furniture
The furtiture oil has kept our rocker in tip top condition since we bought it from Pepe summer (June) 2017.

Resposta da Pepe Garden Furniture
Good quality, sturdy and fit for purpose. Delivery on time and very well protected. Varnish product enclosed with clear instructions.

Resposta da Pepe Garden Furniture
The overall ordering, communication, administration was pleasant informative and helpful. The product ordered was exactly what was ordered and was sent efficiently. Though the delivery was hazardous. Arriving half an hour before scheduled time in the early morning meant I was not dressed. The delivery arrived on a crate and left on the pavement outside the garden gate obstructing the paving. The angle of the components was leaning towards a parked vehicle at the side of the pavement, thus necessitating immediate unpacking as children, prams etc were passing on the school morning run without sufficient space and worry of the assembled tumbling. It may not have done so as that was how it was packed but not how it seemed. Also the pallet was then to be disposed of, which was not a foreseen issue. My second comment is related to the new chair in comparison to the old on. Having built the chair the angle of the seat with the new chain was not right for comfortable sitting and the foot rest angled downwards. I have delayed my comments until I measured the new chair seat with the older similar model to find the chains for the back seat were three links longer than the new one. Now, having replaced the new chain with the old one the seat angle is perfect. This may be owing to changes in the chain sent or to some instruction that could not be followed

Resposta da Pepe Garden Furniture
Responded immediately to my email (looking for a replacement beam for my Terrassi swing). After an exchange of a couple of emails the repacement arrived 3 days later.

Resposta da Pepe Garden Furniture
From ordering to delivery very fast. Pallet firm very helpful and efficient. Better assembly instructions would be beneficial. No response from Pepe about delivery charge which quite frankly when you’re spending that much money should not be added as with most other companies.

Resposta da Pepe Garden Furniture
Ordered Rowena double sunbed for my daughter’s 40 th, over the phone as couldn’t complete on line . Spoke to a very helpful staff member who helped me complete purchase. Delighted with sunbed which arrived when planned . I have had my sunbed for 5 yrs it is so comfortable especially when your back is aching. I love it.

Resposta da Pepe Garden Furniture
Really long lasting furniture and always helpful with protection etc.xx

Resposta da Pepe Garden Furniture
A great product and backed by a great company.
I had one small issue but this was resolved with a replacement part with me inside 36 hours
Okay so the chairs you build yourself but that's the wonderful part. You've put something of yourself into the product. Very easy to assemble just watch the YouTube video.
You end up with something that will last you years.

Resposta da Pepe Garden Furniture
Item arrived quickly...customer service great...had my swing seats many years being able to replace the canopy and cushions make them look like new. Great quality all round....highly recommended.

Resposta da Pepe Garden Furniture
I have used the furniture protector for at least 20years now and it always makes the furniture look like new again. It is excellent for my pepe circular table and chairs.
Just disappointed that the tin has now changed to a bottle size opening. That means I'll have to find a separate container to pour the oil into and wastage will obviously occur.

Resposta da Pepe Garden Furniture
Excellent service, new covers for our garden seating - Table and chairs must be 10 or more years old.

Resposta da Pepe Garden Furniture
Answered questions promptly prior to ordering, prompt delivery, easy to assemble item and good quality. Excellent service from courier as well in terms of delivery….difficult access but he found a way willingly with a smile and good humour. Absolutely delighted with my swing seat.

Resposta da Pepe Garden Furniture
The entire purchase process, delivery and post sales service were a pleasure. Pepe genuinely understand what customer service means and their products are high quality.

Resposta da Pepe Garden Furniture
The Rowena recliner is a lovely product, I'm absolutely thrilled with it. Having bought the Lilli swing seat 20 years ago (and still going strong outside in all weathers), I am confident of the value for money too. For information, it took me a good hour to put it together with a cordless automatic drill.

Resposta da Pepe Garden Furniture
Great quality outdoor furniture.
We have bought a swinging chair from Pepe several years ago, which is still going strong. Accordingly, we looked to them to buy an outdoor table and chairs.
Great product. Very well manufactured.

Resposta da Pepe Garden Furniture
The staff at Pepe were very helpful in offer help with regard to cleaning and protecting Pepe seats and table that had been originally purchased in the early 1990.

Resposta da Pepe Garden Furniture
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.