These Alarms should be free to anyone who has lived, worked and paid National Insurance for most of their working Live. My Friend in Scotland got hers free from the national Health, my Children are pa... Ver mais
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Veja o que dizem as avaliações
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Ver mais
A empresa respondeu
I have had my personal alarm for about 2 weeks when I had a blowout on my car. The airbags activated and the alarm called the control centre who in turn called the police. It saved me a lot of time a... Ver mais
Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de Atendimento de Emergência
- Cabine Telefônica para Emergências
- Serviço de assistência médica domiciliar
- Ajuda com serviços domésticos
- Fornecedor de equipamentos para mobilidade
- Serviços de cuidados para idosos
Escrito pela empresa
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Informações de contato
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Reino Unido
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4,7
Excelente
241 avaliações
Pede aos clientes que avaliem
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Nice and easy
1 de junho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi,
Thank you for your kind review.
Kind regards,
Hilary
Delivered promptly
Delivered promptly. Easy to set up instructions and step by step guidance. Excellent
18 de junho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Marion,
We are so pleased to hear that our delivery was prompt and that our setup instructions were easy to follow. Thank you for your kind words!
Kind regards,
Hilary
Resposta da Personal Alarms from Age UK Trading
Hi,
We are so happy to hear that our staff provided you with such a helpful and friendly experience. We truly appreciate your kind words!
Kind regards,
Hilary
Best company
From the first telephone call to the setting up everything was excellent. Staff were informative and helpful
9 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Mary,
We're so pleased to hear that your experience, from your initial call to the setup, was excellent. It's wonderful to know our staff were informative and helpful.
Kind regards,
Hilary
Really easy to deal with and fast…
Really easy to deal with and fast response to emergency calls.
1 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Christopher,
We're so glad we could assist you quickly during an emergency. We appreciate your kind words!
Kind regards,
Hilary
Resposta da Personal Alarms from Age UK Trading
Hi Allan,
We're glad to hear that our product met your expectations. We appreciate your feedback!
Kind regards,
Hilary
Great service which gives me peace of…
Great service which gives me peace of mind knowing I can be notified straight away if my mums in trouble.
9 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Lindsey,
We're so glad to hear our service provides you with such important peace of mind regarding your mum's well-being. Thank you for your kind words.
Kind regards,
Hilary
No problems.
9 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi David,
Thank you for your review.
Kind regards,
Hilary
Resposta da Personal Alarms from Age UK Trading
Hi Kevin,
We are so pleased to hear you had such a positive experience with our service. We truly appreciate your kind words.
Kind regards,
Hilary
You are always there for me it’s…
You are always there for me it’s reassuring for my family and myself wherever I am, I recommended you to a friend today, thanks 🌞
9 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi,
We are so pleased to know that we provide such reassurance for you and your family. We truly appreciate you recommending us to a friend!
Kind regards,
Hilary
I havnt had yo use the alarm as yet but…
I havnt had yo use the alarm as yet but was very impressed when I tried the practice
9 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Carol,
We're glad to hear our alarm's practice mode left such a positive impression on you. Thank you for your kind words!
Kind regards,
Hilary
Excellent work
Everything was explained to me in full. The setting up was explained and I found it very easy to use.
12 de junho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi,
We are so pleased to hear that everything was explained clearly and that you found the setup process easy to follow. Thank you for your positive feedback!
Kind regards,
Hilary
Successful first use.
The alarm was successful on its first real use. Help arrived very quickly.
14 de maio de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Mark,
We are so pleased to hear that our alarm system performed successfully when it was needed most. It's wonderful to know that help arrived quickly.
Kind regards,
Hilary
I find that my pendant alarm works…
I find that my pendant alarm works well.
I would be helpful to be reminded. technically ,when the battery was low, or v low,
Fortunately I have not had to use it in any dramatic way - it is good to realise that it works well - so far.
09/07/26
9 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Mrs Cohen, thanks for taking the time to leave a review and we hope your personal alarm provides you with reassurance in the future.
Excellent service and call centre staff…
Excellent service and call centre staff really helpful
9 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Dorothy,
We are so happy to hear you had such a positive experience with our service and call centre staff. We truly appreciate your kind words.
Kind regards,
Hilary
Immediate response to ‘alarm’ when I…
Immediate response to ‘alarm’ when I accidentally dropped the medallion when dressing. Thorough but polite request for reassurance that I was ok.
1 de setembro de 2025
Resposta da Personal Alarms from Age UK Trading
Hi,
We're so glad to hear about our prompt response and the politeness of our team when you accidentally activated the alarm. We always aim to ensure your well-being.
Kind regards,
Hilary
I have had my watch for some years now
I have had my watch for some years now, and although I have not had to call for help so far I check it regularly and have always received prompt and helpful response from your staff.
The only hiccup was when the charger magnetic connection needed replacing after about a year.
Otherwise I have been very pleased with the security it offers.
9 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Gilly,
We're so happy to hear that our team has consistently provided prompt and helpful support. We appreciate you highlighting the reliability of our security features. We also acknowledge the issue you experienced with the charger and are glad it was resolved. Thank you for your valuable feedback!
Kind regards,
Hilary
Care alert service
From the first conversations with you the people I dealt with were very efficient, understanding and supportive
11 de março de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Thurza,
We're so happy to hear that our team was efficient, understanding, and supportive during your interactions with us. Thank you for sharing your positive feedback!
Brilliant communication
Brilliant communication, well mannered staff, instant connection.
1 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Janet
We're so glad to hear our service meets your expectations. Thank you for your kind words!
Kind regards,
Hilary
Wonderful reassuring service
When the button is pressed I get a quick friendly response. The operator stays in contact with me untill help has arrived of which is very reassuring.
In all the serves is perfect.
8 de julho de 2026
Resposta da Personal Alarms from Age UK Trading
Hi Elizabeth,
We are so pleased to hear that our service provides you with such reassurance and that our team's quick and friendly responses meet your expectations. We truly appreciate your kind words.
Kind regards,
Hilary
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